P.F. Chang's - Glen Mills

Review summary

1. K

   Karen

   Philadelphia

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation through OpenTable. When we arrived at the restaurant, we were informed by the very rude hostess that the reservation did not actually “mean anything” and that we would need to wait an hour or more for a table. Since we had pre purchased movie tickets with a start time that was a little over 90 minutes after the reservation time we informed the hostess that the “wait time” would not work and we promptly left and went elsewhere for dinner. This is not acceptable customer service. Don’t take reservations if you are unable to honor them and treat customers with reservations as walk-ups. We will not return your this location ever again.
   

   Is this helpful?

2. K

   Kimberly

   VIP

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was excellent! I ordered Singapore Style Noodles. Noodles were overcooked, over-sauced, and too spicy. I tried to drown the overwhelming spicy taste with soy sauce but it was still inedible. My friend got the steamed shrimp dumplings, they were good except the sauce too also too spicy. I like spicy, but then there’s too much spice. I don’t think we’ll be going back anytime soon.
   

   Is this helpful?

3. S

   SivaSUndar

   Washington DC

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Open table reservations are not matched or don’t show up in pf Chang system and had to wait 60 min past scheduled time .. this needs to be addressed between pf Chang and open table
   

   Is this helpful?

4. T

   Theresa

   Philadelphia

   32 reviews

   5.0

   32 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always a treat for us to come here and it is a bit of a drive but always worth it. We got the lettuce wraps and steamed dumplings for appetizers and they are excellent. Then we got the orange chicken, honey chicken and honey shrimp and everyone enjoyed their entree. We got the chocolate mousse for dessert to split and this was also delicious. Another great dinner here as always. The service was excellent and we were promptly seated and served. Very friendly staff.
   

   Is this helpful?

5. D

   Dara

   VIP

   Philadelphia

   148 reviews

   5.0

   148 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My father and I came back last Saturday night for another father-daughter dinner date night. Lilly was our waitress, she was very sweet. For drinks, Dad and I each had soda. For an appetizer, we ordered the Pan-Fried Pork Dumplings served in a light chili sauce drizzle. They are always our favorite, and they disappeared in seconds! For the main course, I ordered my favorite, the Beef With Broccoli, which had beef, ginger-garlic aromatics, green onions, and steamed broccoli, served in a soy sauce over white rice, with extra white rice on the side. It was yummy, as always! Dad ordered the Sesame Chicken, another favorite of ours. It had chicken, bell peppers, onions, broccoli, and it was served in sesame sauce and sesame seeds on top, with white rice. It was so good, Dad ate the whole thing! For dessert, we ordered the Great Wall Of Chocolate, our favorite chocolate cake! It has six layers of chocolate cake, chocolate frosting, and semi-sweet chocolate chips. It is a HUGE slice of cake, so make sure you share! Victor, the general manager, was very nice, and he made sure that everything was okay, and an assistant manager, also came by to our table to clean it before we sat down to have our meal. Thank you P.F. Chang's for another excellent meal! We'll be back again soon!
   

   Is this helpful?

6. A

   Arman

   Tampa

   1 review

   2.0

   1 review

   Dined on December 21, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Awful food experience. Food tasted bland. No one was in restaurant yet service was slow
   

   Is this helpful?

7. B

   Barb

   VIP

   Philadelphia

   59 reviews

   5.0

   59 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The crab Rangoon’s and lettuce wraps were delicious and now they are using di lettuce, which is much better to fill the chicken filling with. The orange chicken was delicious. Great service.
   

   Is this helpful?

8. T

   Tammy

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server Sam was excellent and Asian chicken ceasar salad was delicious.
   

   Is this helpful?

9. T

   Tammy

   VIP

   Philadelphia

   129 reviews

   3.0

   129 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was Eeh. The lettuce wrap appetizer was excellent. The drinks were good. The mains were Eeh. They all needed more sauce on them.
   

   Is this helpful?

10. D

    Dara

    VIP

    Philadelphia

    148 reviews

    5.0

    148 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My father and I went for a father-daughter dinner date night this past weekend. It was our first time back there in a while, and it was excellent! Hannah was our waitress, and she was awesome! She was sweet and fun to talk to. For drinks, Dad and I both had soda. For an appetizer, we ordered the Pan-Fried Pork Dumplings served in a light chili sauce drizzle. We even ordered another order to go for my mom at home. She loved it as always! They are always gone in seconds! For the main course, Dad ordered the new Teriyaki Chicken, which was chicken served with fresh pineapple, broccoli, onions, bell peppers, and sesame seeds, served in a sweet tangy teriyaki sauce over white rice. He really enjoyed it as always! I ordered the Beef With Broccoli, which had beef, ginger-garlic aromatics, green onions, and steamed broccoli, served in a soy sauce over white rice, with extra white rice on the side. It was delicious! Mom ordered the Crispy Honey Chicken to go. It had chicken that was crispy and lightly battered, served in a tangy honey sauce, with chives, and served over white rice. She enjoyed it! For dessert, I ordered my favorite, The Great Wall Of Chocolate chocolate cake! It is a HUGE slice! It has six layers of chocolate cake, chocolate frosting, and semi-sweet chocolate chips. It also has a raspberry sauce, but I always take it off. It's always good, that I always take the rest home! This was one of the best experiences that we've had at p.f Chang's. Thanks for an awesome meal, we will be back again soon!
    

    Is this helpful?