P.F. Chang's - Opry Mills

Review summary

1. OT

   OpenTable Diner

   Nashville

   1 review

   3.0

   1 review

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We have always loved PF Changs but this location failed with their normal ambiance, quality etc Our server was or seemed overwhelmed and provided less than adequate service. In addition our toddler son’s meal didn’t come out with our meals and after being notified of the situation the server went on to bus an empty table with no sense of urgency. We never saw the manager at any time and although busy doesn’t excuse the lack of accountability on his or her part. Would not recommend this restaurant and if you like of changes onto another location this one was not even close for some reason 🤷🏻‍♂️
   

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2. K

   Kristen

   VIP

   New York City

   11 reviews

   4.0

   11 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Valentines night dinner is expected to be busy. It also happens to be our daughter’s birthday so we didn’t mind this wasn’t the “romantic vibe” type restaurant. I’d never been to this location and it’s actually pretty small and compact. It’s very bright and the music was pretty loud. The hostess staff were so nice and gave us a birthday card for our daughter! Our server was very laid back and not always on top of things, like bringing plates for our app right away. Overall good experience. Food is as expected and we had a nice dinner, although very busy!
   

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3. F

   Frank

   Phoenix

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food. INCREDIBLE Service. This may the best customer service experience I've had at a restaurant in 5 years. They know how to take care of you here. We will be back soon! Thank you.
   

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4. J

   Janet

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made a reservation and was seated as soon as we arrived. Our server was always smiling and she introduced us to the lettuce wraps! Yummy! Would highly recommend this location.
   

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5. J

   Jim

   Nashville

   2 reviews

   4.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   All was good just would like larger portions but i guess most establishments cut back now. The food was delicious
   

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6. B

   Brian

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner at the P.F. Chang's - Opry Mills. Service, food and Margaritas were all great.
   

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7. L

   Linda

   VIP

   Nashville

   30 reviews

   5.0

   30 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Our server, Courtney was the best. We always ask for her!!
   

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8. R

   Roselie Paul

   Nashville

   313 reviews

   2.0

   313 reviews

   Dined on February 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   Service great / restaurant really scaled back and not as nice as other location’s, food is not good. Many burnt items that were not edible
   

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9. K

   Kelly

   Nashville

   1 review

   3.0

   1 review

   Dined on January 30, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   After being a huge fan of PF Chang’s, we were excited about the new location at OpryMills. But it’s more like a fast food wanna-be PF Chang’s. Server was great and the the food was ok but the ambiance, interior, and overall was not up to par at all.
   

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10. S

    Sandy

    Nashville

    1 review

    2.0

    1 review

    Dined on January 12, 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3

    My food was not good. The Mongolian beef was overcooked, tough & has no flavor.
    

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