P.F. Chang's - Willowbrook Mall

P.F. Chang's - Willowbrook Mall reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Saurav

   Caribbean4 reviews

   4.0

   Dined on March 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I celebrated my daughter’s birthday at P.F. Chang's on a weekday. We were seated at 7 p.m., and the restaurant was only about 20% full. Unfortunately, the server was not very friendly, and our dietary restrictions were not accommodated, which was disappointing. However, the food was excellent, so I’d be willing to give it another try.
   

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2. C

   Carolina VIP

   New York City27 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Started with one server and ended up with another, Mario, he was wonderful. Extremely attentive and checked up constantly to ensure we were having a positive experience.
   

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3. G

   Greg

   New York City16 reviews

   2.0

   Dined on January 28, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible. Waiter was rude and disinterested in waiting on us. Sarcastic wise guy. Food us bad microwaved garbage. Save your money and go to your local Chinese restaurant. Never will go back.
   

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4. E

   Estelle

   New York City52 reviews

   2.0

   Dined on November 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Poor service. Restaurant was dirty and so was bathroom. Food was not up to standards
   

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5. C

   Cary VIP

   New York City15 reviews

   3.0

   Dined on September 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The server we had was excellent, so attentive & forthcoming. The dumplings and lettuce wraps were delicious. The Mongolian beef, I would skip - it looked & tasted like jerky- tough & overdone!
   

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6. P

   Paul

   New York City1 review

   1.0

   Dined on September 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food really wasn’t good. Chicken was very dry and tasted reprocessed. Fried breaded shrimp had too much breading. We hadn’t been to PF’s in years and it seems to have really gone down hill.
   

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7. D

   Daniel

   New York City20 reviews

   5.0

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I loved the shrimp dumplings and the honey shrimp. Large helpings to take home. Waitress was friendly and capable.
   

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8. V

   Valerie

   New York City39 reviews

   5.0

   Dined on September 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is consistently good, and the servers are helpful. It is always nice to eat there.
   

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9. M

   Mgweisman

   New York City27 reviews

   4.0

   Dined on May 18, 2019

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter, Tomaso, was very attentive. Our food was good, just a bit salty. We all agreed it was not greasy and very tasty. We had the crab wontons to start. Mongolian beef, shrimp and lobster sauce and honey shrimp. Plenty to take home too. Noise level wasn’t loud and we could easily hear each other. Our drinks were also very enjoyable, we drank a blushing geisha and a Asian pear monitor. We’ll definitely be back.
   

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10. BC

    BonnieC

    New York City21 reviews

    3.0

    Dined on May 18, 2019

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Second time here. Both times problems with kitchen. So long for food to come out
    

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