Pho Borough

Review summary

1. A

   Alison

   London

   4 reviews

   4.0

   4 reviews

   Dined on October 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food. Good service. Great location for good transport links.
   

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2. O

   Oliver

   West Sussex

   2 reviews

   4.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great food, good value and quality. Service was functional but reasonable. I’d go back as the quality of food for the price was excellent .
   

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3. t

   tony

   London

   2 reviews

   4.0

   2 reviews

   Dined on October 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and very friendly and helpful staff. I would go again
   

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4. M

   Maria

   London

   1 review

   5.0

   1 review

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. We enjoyed a lot the lunch!
   

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5. F

   Falk

   Brighton

   3 reviews

   5.0

   3 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pho, as always, delivered on food and service quality!
   

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6. L

   Lun

   London

   1 review

   5.0

   1 review

   Dined on October 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No fuss, wholesome meal. Great service, attentive staff. The menu has right amount of choice so you are not overwhelmed. So far, i've been there 2 times for work lunches, had food from their Vietnamese rice bowl and hot n spicy selections. The rice portion maybe a bit much if you are not a 'rice' person. I am a rice person so am very happy with it. Both have been delicious. Suggest booking tables in advance esp. if dining on fridays n weekends. I plan to go and tick off all on the menu.
   

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7. L

   Laura

   London

   1 review

   2.0

   1 review

   Dined on October 3, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   I am a regular at Pho, and have been for years! But yesterday was sadly the worst experience that I have had. The service was really bad. It was pushy- we were pushed to order our mains despite asking to hold off. Following this, I requested specifically to not receive our mains until we had finished our starters. This was ignored. The mains were then brought out cold, as they had been sitting on the counter waiting for ages. The noodles were over cooked and mushy. The quality of the food was much poorer than usual. Overall a very underwhelming experience.. which as a regular to your restaurants, is a real shame.
   

   Pho BoroughResponded on October 6, 2024

   Im really sorry to hear about your disappointing experience with us here at Pho Borough, this is not how we like to do things here! I will be speaking to the team to make sure this doesnt happen again. Team Borough
   

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8. K

   Katie

   London

   3 reviews

   4.0

   3 reviews

   Dined on September 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Rosie was a super accommodating and helpful server, kindly allowing us to move to a more suitable table and also was especially helpful supporting me navigating my food allergies. Thanks Rosie!
   

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9. J

   Jayda

   London

   1 review

   2.0

   1 review

   Dined on September 24, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Took a long time to order and then even longer to get drinks. We didn’t even receive our whole order but were billed for it. Took 30 mins to get the bill, and even longer to get it sorted - I ended up getting up and going to the bar to talk to someone. Food was good, service terrible. The waiters went out of their way to ignore you and made sure not to make eye contact so they didn’t have to come over (especially the young males).
   

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10. T

    Tristan

    London

    6 reviews

    vip
    4.0

    6 reviews

    Dined on September 21, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 2

    Delicious food — as always. Let down somewhat by the service and atmosphere. Not the usual and expected “Pho” standard experienced at other branches e.g. Kingston/Wimbledon/Brighton.
    

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