Pho Cheltenham

Review summary

1. C

   Carol

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly service. Delicious food and great value. Highly recommend.
   

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2. R

   Rhys

   Cheshire

   1 review

   1.0

   1 review

   Dined on February 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Pho has always been one of our favourite restaurants, but sadly, this visit was really disappointing. We were served tepid mains, which we politely sent back, only to be given another bowl that was just as lukewarm. At that point, we didn’t bother raising it again because we were fed up. On a positive note, the starters were lovely, and we’ve had great experiences here in the past. But this time, the quality just wasn’t there, and it left us really disappointed. Hoping this was just an off night!
   

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3. F

   Fern

   Gloucestershire

   1 review

   2.0

   1 review

   Dined on January 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   This was booked for my daughter's birthday as prior to this evening was her favourite restaurant. It was a particularly cold evening and yet there was still cold air blowing through the vents I did speak to the server and only because I said I wanted to move she did. However nothing was done to rectify the cold air even though she said she would deal with it. My mum who is in her 70s was also cold and we both spent the evening with our coats wrapped round us and scarves on. The atmosphere was not what I was expecting and when the server brought the birthday cake I had provided she had not lit the sparklers and to be honest gave no energy to the evening. Very disappointed and to be honest doubt I'll return or recommend
   

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4. M

   Mark

   Gloucestershire

   2 reviews

   3.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Need to decide if it’s a take away or restaurant curry arrived cold and 1 item we ordered never arrived
   

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5. S

   Shelley

   Gloucestershire

   2 reviews

   3.0

   2 reviews

   Dined on December 11, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Very mixed service. One waiter was keen to hurry us up as they close at 9pm. Frustrating as the food took a long time then mains came when we were still eating starters. He made it so clear that he wanted us out ASAP and cleared up around us. I love the food but every time I have been the lack of any ambiance is always noticeable. The restaurant is cold and not inviting. Shame
   

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6. T

   Tammy

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish our waiter was great. Chicken and Prawn noodles were lovely.
   

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7. E

   Eleanor

   Gloucestershire

   10 reviews

   3.0

   10 reviews

   Dined on December 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good place for lunch. Friendly and helpful staff.
   

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8. a

   alicia

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I ordered the hot and spicy mushroom pho and the tofu mushroom curry soup. The food was so yummy and I had the best afogatto I have ever had here with the Vietnamese coffee. Service was very attentive from Gez and he was so friendly, some of the best service I’ve had in a while.
   

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9. S

   Sue

   Gloucestershire

   5 reviews

   5.0

   5 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was absolutely delicious as always, the service friendly and helpful. However, the noise level of the music was intolerable at the first table we were shown to; the ladies already sitting there had given up on trying to converse with each other. The waiter showed us to another table, equally noisy, and then to a third which was slightly better, a little further away from the speakers, but we still had to shout to hear each other. I'm all for a lively atmosphere, and it would have been great in a nightclub, but for friends trying to talk to each other over a pleasant meal, it really was too much. A great pity, as I'm a big fan of Pho.
   

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10. H

    Hannah

    Hampshire

    4 reviews

    5.0

    4 reviews

    Dined on November 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, nice atmosphere. Good prices. Very enjoyable.
    

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