Piccolino - Bramhall

Review summary

1. OT

   OpenTable Diner

   Cornwall

   1 review

   4.0

   1 review

   Dined on March 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great. Staff were very friendly and helpful. A bit noisy where we were sitting. Had to remind them of the second round of drinks we’d ordered.
   

   Piccolino - BramhallResponded 3 days ago

   Thank you for your feedback. We're delighted to hear the food was great and the staff delivered a friendly service. We're sorry to hear the noise level was a little high where you were seated and having to chase the second round of drinks. We will share your feedback with the team to ensure the issues raised are addressed. We hope to welcome you back soon.
   

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2. M

   Max

   London

   4 reviews

   1.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Valentines night Poor unattentive service Badly cooked steak and return twice
   

   Piccolino - BramhallResponded 3 days ago

   Thank you for sharing your feedback with us. We're sorry to hear you were disappointed with the steak and service on your recent visit to Piccolino Bramhall. Your feedback is important to us and the issues raised will be addressed with the wider team. We hope to have the opportunity to welcome you back in the near future and turn this experience around.
   

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3. J

   John

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A family get together (5 diners) on a Friday lunchtime. Good service and food enjoyed by all. Ambience was good but the restaurant was not busy. The second time we have dined here and both times have been excellent.
   

   Piccolino - BramhallResponded 3 days ago

   Thank you for your 5 star review. We're thrilled to hear you enjoyed your visit to Piccolino Bramhall and everyone enjoyed the food, service and ambience. We look forward to welcoming you back soon.
   

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4. H

   Helen

   VIP

   Orlando

   39 reviews

   5.0

   39 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent family meal We all had a great night Recommend
   

   Piccolino - BramhallResponded on January 25, 2025

   Thank you for your 5 stars and recommendation! We're delighted to hear you had an excellent meal with your family. We hope to welcome you back soon.
   

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5. P

   Pablo

   Manchester

   1 review

   4.0

   1 review

   Dined on January 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   RE £170 Bill PAID PLEASE ADD MY REWARD POINTS TO MY CARD ASAP THANKS
   

   Piccolino - BramhallResponded on January 25, 2025

   Thank you for your rating and feedback. I believe the confusion with our loyalty card has now been resolved and your card was added to your bill on the day. We hope to welcome you back soon.
   

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6. J

   Jane

   Manchester

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was my daughter’s birthday and we wanted to try somewhere different. This place was lovely. Both food and ambiance were perfect. We had a really great night.
   

   Piccolino - BramhallResponded on January 25, 2025

   Thank you for your lovely review. We're thrilled to hear you enjoyed your evening celebrating your daughters birthday at Piccolino Bramhall. Your kind words will be shared with the team, as we know they'll be over the moon. We hope to welcome you back soon.
   

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7. D

   David

   VIP

   Los Angeles

   13 reviews

   5.0

   13 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic crab ravioli. Amazing fillet steak with wild prawns on the side. Self made surf and turf. Franko and Mauro fab service. Buzzing atmosphere.
   

   Piccolino - BramhallResponded on November 11, 2024

   Thank you for your 5 star feedback! We're delighted to hear you had a great experience and enjoyed the food, service and atmosphere. Thank you for your special mention to Franco and Mauro - they will be thrilled with your kind words. We truly appreciate all our guest feedback and look forward to welcoming you back soon.
   

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8. b

   ben

   VIP

   Birmingham

   7 reviews

   3.0

   7 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Not busy food very good but service terrible Pretty empty but service rubbish
   

   Piccolino - BramhallResponded on November 5, 2024

   Thank you for taking the time to leave us feedback. We're sorry to hear of your disappointment with the service on your recent visit. We will share your comments with the team to ensure the issues raised are addressed. We hope to welcome you back soon to turn around your recent experience.
   

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9. R

   Rob

   Cheshire

   3 reviews

   3.0

   3 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Nice restaurant. Good service. I didn’t like my meal (gnocchi) , but the rest of my party liked theirs They dedicated the cost of my meal . They also offered to make me something else which I declined.
   

   Piccolino - BramhallResponded on November 5, 2024

   Thank you for your feedback and taking the time to let us know how we did. We're sorry to hear you did not enjoy your choice of meal, we will share this feedback with our head chef. We appreciate your feedback and hope to welcome you back soon.
   

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10. M

    Mariella

    Manchester

    1 review

    5.0

    1 review

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything amazing as always! The staff is so nice too!
    

    Piccolino - BramhallResponded on October 10, 2024

    Thank you for your 5 star feedback and recommendation. We're delighted to hear you always have a great experience. We hope to welcome you back soon.
    

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