Piccolino - Bristol

Review summary

1. T

   Tracey

   Bristol1 review

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, friendly and helpful staff definitely recommend
   

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2. A

   Amanda

   Bristol4 reviews

   4.0

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was really nice tables a bit close to each other which was why I got hit on the head by a waiter would of been nice to of had been offered a drink but we had to ask to move to a bigger table and nothing given to us. Music was a bit loud and took ages to get drinks and to be seated even when we had booked.
   

   Piccolino - BristolResponded on January 11, 2025

   Dear Amanda, Thank you for your review. I am very sorry that this accident happened. I would like to reassure you that it not intentional and I am delighted that we were able to accommodate you on a bigger table out of the crowded area. Apologies if no drink was offered. I would certainly like to rectify this and as a gesture of good will, next time you come in, I will certainly make sure you have the best experience, with a glass of prosecco on arrival. Warmest regards and wishes of a great 2025!
   

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3. OT

   OpenTable Diner

   Kent2 reviews

   5.0

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent for both service and value for money 👍👍👍👍👍👍
   

   Piccolino - BristolResponded on January 1, 2025

   Dear Anonymous, Thank you so much for this wonderful review and feedback! we are delighted to know that you have enjoyed every bit of our hospitality, food and service. We look forward to seeing you again soon. Wishes of a happy New Year.
   

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4. J

   Joel VIP

   Calgary7 reviews

   5.0

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really nice meal and excellent customer service. I strongly recommend them
   

   Piccolino - BristolResponded on December 30, 2024

   Dear Joel, Thank you for taking your time to give us your feedback! We are delighted that you had a great time with us We hope to see you again soon, Wishes of a happy New Year from the team.
   

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5. A

   Anna

   Bath2 reviews

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great service from the staff, moved us tables due to being sat next to a loud group of boys. The female toilets had no working taps and there were sanitary bins knocked over and up on the side. But the food was great and the staff were very attentive. Thank you :)
   

   Piccolino - BristolResponded on December 23, 2024

   Dear Anna, Thank you so much for your amazing 5* review. I am delighted to know that you have enjoyed a true Italian experience at our restaurant and the team were an asset throughout your visit! I will certainly pass on your comments to them. I do apologize if on this occasion there was a temporary issue with the taps. I reacted as soon as it occurred and I am pleased to inform that all has been resolved! We look forward to seeing you again soon. Wishes of a happy Christmas from the Piccolino team.
   

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6. D

   David

   Bristol4 reviews

   5.0

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food in a friendly atmosphere with great value
   

   Piccolino - BristolResponded on November 18, 2024

   Dear David, Thank you so much for your review! I am delighted that you have had a 5* review with good food and service and I look forward to seeing you again soon! Warmest regards Gus
   

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7. J

   Janet

   Bristol1 review

   5.0

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food served by staff who demonstrated excellent service
   

   Piccolino - BristolResponded on October 5, 2024

   Dear Janet Thank you so much for your review and fantastic review! We are delighted that you have had a great time with us. We look forward to your next visit, Warmest regards
   

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8. G

   Grace

   Bristol1 review

   5.0

   Dined on September 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The customer service from a young Portuguese lad was fantastic, very accommodating, friendly and keen to make sure our evening was enjoyable.
   

   Piccolino - BristolResponded on September 20, 2024

   Dear Grace, Thank you so much for your feedback and review! I am delighted to know that you had a great time and I will certainly pass on your comments to Goncalo. He will be very happy :) Thank you and we look forward to your next visit Warm regards
   

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9. G

   Gustavo VIP

   Mexico City17 reviews

   4.0

   Dined on September 13, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   La comida bien, el servicio muy lento y se volvieron a equivocar en la cuenta, ahora de menos, no estaban cobrando el postre ni el digestivo
   

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10. G

    Gustavo VIP

    Mexico City17 reviews

    4.0

    Dined on September 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    La comida muy bien. El personal de servicio en el salón comedor es insuficiente. Solamente había un capitán - mesero y dos ayudantes. Los tiempos para servir lentos, al final no llegaron una botella de agua y una bebida, mismas que incluyeron en la cuenta. El proceso de solicité la cuenta y que la corrigieran llevo más de 20 minutos y la excusa del capitán fue que él estaba solo en el salón. Algo que no es responsabilidad del cliente.
    

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