Piccolino - Hale

Review summary

1. A

   Alastair

   Manchester

   13 reviews

   vip
   5.0

   13 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wonderful experience as always. Thank you to Rosario for an extra special something too.
   

   Piccolino - HaleResponded on November 11, 2024

   Thank you very much Signor Alastair. ;)
   

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2. K

   Katie

   Manchester

   12 reviews

   vip
   4.0

   12 reviews

   Dined on October 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Came here with my family and enjoyed our meals and the setting but we could have had better service. The maitre d' was really welcoming and great with our daughter but the rest of staff were a bit disjointed and didnt seem to talk to each other. We ended up with the wrong dish but our server was really hard to get hold of and the waiter who served the food didnt seem to know if what he was giving us was correct.
   

   Piccolino - HaleResponded on October 16, 2024

   Dear Katie, Thank you for your review and for bringing your family to dine with us. I'm glad to hear you enjoyed the meals and setting, and that our maître d' made you feel welcome, especially with your daughter! However, I sincerely apologize for the confusion and lack of communication among our staff. This is not the standard of service we aim to provide, and we’ll be addressing it with the team to ensure smoother service in the future. We hope to welcome you back soon for an even better experience. Best regards, Domenico
   

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3. D

   Duncan

   Inverness

   1 review

   5.0

   1 review

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, exceptional service and brilliant atmosphere. Best Italian I’ve had for a very long time, will definitely be returning
   

   Piccolino - HaleResponded on October 16, 2024

   Dear Duncan, Thank you for the glowing 5-star review! We're thrilled that you enjoyed the food, service, and atmosphere. It’s wonderful to hear that you consider us the best Italian you've had in a long time! We can’t wait to welcome you back soon. Grazie mille! Domenico
   

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4. M

   Matthew

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our parents’ 50th anniversary at Piccolino Hale, and it was an evening we’ll never forget. The hospitality was incredible from start to finish. Pasquale, the manager, went out of his way to make the night special—he even surprised Mum with a beautiful orchid, which made her so emotional. It was such a thoughtful and personal gesture! The table was elegantly prepared with a lovely card for our parents that brought tears to Mum’s eyes. The food was outstanding—every dish was fresh, flavorful, and beautifully presented. They even prepared a surprise dessert with “Happy 50th Anniversary” written on it, which added the perfect touch to the evening. The team was attentive, warm, and made us feel so cared for. Piccolino Hale didn’t just host our celebration—they created a memory we’ll always treasure. Thank you, Pasquale, and the amazing staff for making it so special!
   

   Piccolino - HaleResponded 2 days ago

   Thank you for such a wonderful review! It means the world to us that we could help make your parents’ 50th anniversary so memorable. Pasquale and the team take great pride in creating special moments, and we’re delighted to know how much the evening meant to your family. We truly appreciate your kind words and look forward to welcoming you back in the future for more celebrations and unforgettable evenings. Wishing your parents many more happy years together! ❤️
   

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5. M

   Marilyn

   Manchester

   10 reviews

   vip
   4.0

   10 reviews

   Dined on September 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A really good Sunday lunch. Service was excellent and we enjoyed a very leisurely afternoon. The mixed antipasto was excellent …..such a lot we had to take some home at the end of the meal! Roast beef was perfect - roast lamb slightly on the raw side of pink. Fresh vegetables were excellent…..but roast potatoes a bit past their crispness and rather soft. The sharing pudding was amazing! We would definitely recommend - and will return!
   

   Piccolino - HaleResponded on September 16, 2024

   Thank you so much for your wonderful feedback! We're thrilled to hear you had an enjoyable Sunday lunch and that our service added to your leisurely afternoon. It's great to know you loved the mixed antipasto and found the roast beef to be perfect. We appreciate your note on the lamb and roast potatoes, as your feedback helps us improve. The sharing pudding is a favorite, so we're glad you enjoyed it! We look forward to welcoming you back again soon!
   

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6. l

   lesley

   London

   4 reviews

   5.0

   4 reviews

   Dined on September 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took mum for a birthday lunch everything was perfect and staff made her feel very special
   

   Piccolino - HaleResponded on September 8, 2024

   Thank you for choosing to celebrate your mum's birthday with us! We're so glad to hear that everything was perfect and that our team made her feel special on her big day. It was truly a pleasure to be a part of such a special occasion. We look forward to welcoming you back again soon!
   

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7. T

   Teesha

   Cheshire

   9 reviews

   vip
   5.0

   9 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fabulous night, food was amazing, with wonderful staff, such a vibe xx Thank you Pasquale & Domenico for making us feel so welcome, see you soon xx
   

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   Piccolino - HaleResponded on September 2, 2024

   Thank you so much for your kind words! It’s always a pleasure having you with us. We’re thrilled you enjoyed the evening, and we’re already looking forward to your next visit - TOMORROW ;). See you soon! xx
   

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8. G

   Gerald

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on August 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was simply a pleasure, outstandingly supportive.
   

   Piccolino - HaleResponded on September 2, 2024

   We’re so glad to hear that your experience was enhanced by our attentive service. Thank you for sharing your kind words!
   

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9. K

   Katherine

   Manchester

   15 reviews

   vip
   5.0

   15 reviews

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic Sunday lunch with friends. Lovely food and great value
   

   Piccolino - HaleResponded on September 2, 2024

   Thank you! We’re delighted you enjoyed a wonderful Sunday lunch with friends. We appreciate your support and hope to see you again soon!
   

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10. T

    Teesha

    Cheshire

    9 reviews

    vip
    5.0

    9 reviews

    Dined on August 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always the food was amazing, fabulous service, Domenico & Pasquale made our anniversary special, my daughter has a nut allergy & they were great as always but I felt so sorry for them they kept apologising for the delay. Kiera was a waitress & she was fab as always xx thank you so much 🤍 xx
    

    Piccolino - HaleResponded on August 29, 2024

    Hi Teesha, thank you very m8uch for the review and the support. kind regards pasquale
    

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