Piccolino - Knutsford

Commentaires sur le restaurant Piccolino - Knutsford de personnes qui y ont mangé. Selon des cotes récentes.

1. E

   Elizabeth VIP

   Cheshire2 commentaires

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was outstanding a real authentic restaurant.
   

   Piccolino - KnutsfordA répondu il y a 1 jour

   Thank you so much for your kind words Elizabeth! We're thrilled to hear that you had an outstanding experience and appreciated the authenticity of our restaurant. We look forward to welcoming you back soon! 😊 Best regards Gianluca General Manager
   

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2. A

   Alun

   Londres8 commentaires

   5.0

   Y est allé le 23 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great staff - helpful and friendly. Lovely food and good value
   

   Piccolino - KnutsfordA répondu le 25 février 2025

   Ciao Alun. Thank you very much for the 5 stars*review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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3. C

   Carol

   Cheshire1 commentaire

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   From start to finish our experience was excellent. I was meeting two friends and was worried about walking in alone, the staff were lovely and put me at ease as I sat at the bar and ordered a drink. We were not rushed, our table was fab. The service was first class, so attentive but not pushy. The food was delicious. The atmosphere in the restaurant was wonderful, with a great buzz throughout.
   

   Piccolino - KnutsfordA répondu le 25 février 2025

   Ciao Carol. Thank you very much for your fantastic feedback ! We're thrilled to hear you enjoyed your meal and service in our restaurant. Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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4. P

   Paul VIP

   Manchester12 commentaires

   2.0

   Y est allé le 13 février 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   The food is good and the atmosphere is nice, but the service is poor. The waiter was rude and arrogant; the type that makes you feel that he's doing you a favour. I won't be going back as a result.
   

   Piccolino - KnutsfordA répondu le 14 février 2025

   Thank you for your feedback. We're glad you enjoyed the food and atmosphere but truly regret that your experience with our service fell short. We take this seriously and have sent you a personal email to address your concerns. Best regards Gianluca General Manager
   

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5. R

   Rob VIP

   Cheshire14 commentaires

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great meal as always. The restaurant Manager has created a brilliant team here.
   

   Piccolino - KnutsfordA répondu le 5 février 2025

   Ciao Rob. Thank you very much for the 5*stars review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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6. P

   Paige

   Manchester1 commentaire

   5.0

   Y est allé le 1 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful meal. Service and quality of food was excellent. The truffle pasta is incredible - thank you!
   

   Piccolino - KnutsfordA répondu le 3 janvier 2025

   Hi Paige, Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed your meal and that the service and food quality impressed you. The truffle pasta is one of our favorites too, so we’re delighted you loved it! We look forward to welcoming you back soon. Best regards Gianluca General Manager
   

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7. K

   Katie

   Londres1 commentaire

   1.0

   Y est allé le 23 décembre 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Staff were not friendly or happy when interacting. We had to ask for water on the table which didn’t arrive until we asked again. The food was average and not good value for money. My pasta was stale and it had been left on the pass for too long before arriving on my table. We went downstairs for a cocktail afterwards and the lady only made the cocktail half way full in glass, so I had to kindly ask for her top this up to make it full. £14 cocktail half way full is not acceptable - she was rude and dismissive. This is usually my go to place in Knutsford but it has gone down hill massively. Its such a shame as a long time customer I’m writing this. I will not be going again and I will not recommend to anyone. Bad experience, overpriced, poor customer service.
   

   Piccolino - KnutsfordA répondu le 3 janvier 2025

   Hi Katie, Thank you for your feedback. While we’re disappointed your visit didn’t meet expectations, we’d like to clarify a few points. To address your concerns, our team works hard to provide attentive service, but it seems we missed the mark with the water on this occasion. Our team checked back during your meal, and no issues with the pasta were raised at the time. We’ll still review your comments to ensure quality is maintained. The cocktail was happily remade for you, and our price for the cocktail you have ordered is £10.45, not £14. We aim to serve drinks to spec and will address your concerns with the team. We tried contacting you, but the number provided wasn’t in service. Please reach out to us directly if you’d like to discuss further. Best regards, Gianluca General Manager
   

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8. L

   Linda

   Cheshire2 commentaires

   5.0

   Y est allé le 23 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lovely food in gorgeous surroundings. Service excellent. We had a lovely time today. Thank you.
   

   Piccolino - KnutsfordA répondu le 29 décembre 2024

   Thank you very much for the review Linda! Best regards Gianluca General Manager
   

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9. i

   ian

   Cheshire5 commentaires

   5.0

   Y est allé le 14 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food and service fantastic . Lovely setting and will return again and again . However £34 for the cheapest bottle of wine and £22 for lasagne is a little pricey .
   

   Piccolino - KnutsfordA répondu le 16 décembre 2024

   Thank you very much for the review Ian! Just for context, our Lasagna is priced £17.25, the special Lasagna with wagyu beef and truffle is £22. Our house wine is £28.75. Best regards Gianluca General Manager
   

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10. S

    Sue

    Manchester2 commentaires

    5.0

    Y est allé le 14 décembre 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Fantastic experience this evening from being welcomed and shown to our table, to leaving. The food, service and whole ambience could not be faulted! Excellent and will return.
    

    Piccolino - KnutsfordA répondu le 16 décembre 2024

    Thank you so much for your wonderful feedback Sue! We're thrilled to hear that you had such an enjoyable experience with us, from the warm welcome to the excellent food and ambiance. Your kind words mean the world to our team, and we can’t wait to welcome you back for another fantastic visit. See you soon! Best regards Gianluca General Manager
    

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