Piccolino - Marlow

Review summary

1. D

   David

   Berkshire6 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great early evening meal with my teenage grandchildren. Plenty of choice on the menu friendly but unobtrusive service, casual ambience. Recommended.
   

   Piccolino - MarlowResponded 3 days ago

   Thank you so much for your review, I am so pleased you had a great meal with your grandchildren. Please could I ask what could of changed your experience to a 5 star one? Best Wishes Kelly
   

   Is this helpful?

2. J

   Jan

   Buckinghamshire7 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit was excellent, from me calling to say my Stepdaughter and I had been caught in traffic and we would be slightly late, to the minute we left. The service, food, friendliness and efficiency of the staff made us feel very welcome and relaxed, nothing was too much trouble for them, it was so lovly that we stayed for much longer than we had intended and we will most definitely return. Thank you to all. Jan Baldwin
   

   Piccolino - MarlowResponded 7 days ago

   Thank you for the lovely review. I am so pleased you enjoyed your visit with us. We really hope you can visit us again very soon. Best Wishes Kelly
   

   Is this helpful?

3. s

   stuart VIP

   London19 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Really good meal, the staff are really attentive and provide a great experience. Anti Pasta starter was excellent
   

   • 
   • 

   Piccolino - MarlowResponded on February 19, 2025

   Thank you for the review and kind comments. Please could you let us know how your experience could of been a 5 star one? Many thanks Kelly
   

   Is this helpful?

4. C

   Catherine

   London33 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Very disappointing. The restaurant seems to have gone down market since it was changed to Piccolino from The Bar and Grill. The food was very average and expensive for what it was. The service was ok but not great, the staff didn’t have any knowledge of the food and wine on the menu. Bar & Grill was our favourite restaurant (the food and staff were always amazing) and this is our second disappointing visit to Piccolino, not sure we will come back for a long time.
   

   Piccolino - MarlowResponded on February 19, 2025

   I am sorry to hear you felt like this. Our staff have remained the same since we rebranded as Piccolino. Please could you let us know a little more about why you feel it has gone down hill. We are always grateful of constructive critisism to help us improve. Looking forward ti hearing back from you. Many thanks Kelly
   

   Is this helpful?

5. C

   Charlotte

   Oxford1 review

   4.0

   Dined on January 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Brilliant place. Atmosphere and staff are great. Food is fresh and tasty. Only lost a star due to disappointment by our party having the 25 layer lasagne. It’s expensive but it did not look like the picture in the menu. Everything else great. The noise level is good noise creating good ambience.
   

   Piccolino - MarlowResponded on January 29, 2025

   Thank you for your review, I am so sorry that you felt you were let down by the lasagne. We have had amazing reviews about this dish so it pains me to know that you were not impressed by this. Please do contact me to discuss further. Best Wishes Kelly
   

   Is this helpful?

6. F

   Filipa

   London1 review

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location in the Marlow high street. Nice and warm inside the restaurant. Staff was very polite and professional. Food was amazing from the olives to the dessert and cocktails, food is full of flavour and high quality. Definitely going back.
   

   Piccolino - MarlowResponded on January 29, 2025

   Thank you for the amazing review, the staff get a real morale boost with such lovely words and guests taking the time to post. We really hope you can join us again soon. Best Wishes Kelly
   

   Is this helpful?

7. m

   mary

   London2 reviews

   2.0

   Dined on January 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   On arrival the restaurant was very busy. Staff were polite and explained that the table wasn't ready and to grab a drink by the bar while we waited. It took over 45 minutes to get served for two drinks. A larger group of dinners came, who appeared to be local dinners and were served within 5 minutes. To be fair, the restaurant was much less busy.. It was disappointing to be waiting that long for two drinks. Once we got out table, the waitress made up for the bad experience earlier..She was very warm, helpful and very attentive.
   

   Piccolino - MarlowResponded on January 21, 2025

   Thank you for the review, I am sorry that your experience was not a 5 star one. We would really like to discuss further please contact so we can rectify. Best Wishes Kelly
   

   Is this helpful?

8. K

   Karen

   Buckinghamshire3 reviews

   3.0

   Dined on January 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice waiting staff but food average. Waiters kept leaning across rather than moving to serve fiood. Food was average . Good atmosphere although heaters at back were overbearing .
   

   Piccolino - MarlowResponded on January 21, 2025

   Thank you for the review, I am sorry to see that your experience was not a 5 star one. Please do contact us to discuss this further. Best Wishes Kelly
   

   Is this helpful?

9. Y

   Yasmin

   London1 review

   5.0

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and great staff. Made my birthday very special!
   

   Piccolino - MarlowResponded on January 21, 2025

   Thank you so so much for the 5 star review. You will always stick in my mind such a lovely guest to serve. Please do come back and visit us again. Best Wishes Kelly
   

   Is this helpful?

10. S

    Simon VIP

    London52 reviews

    2.0

    Dined on January 10, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Bit disappointing. Having been to the Henley resto the visit to Marlow was underwhelming. Chicken was very dry (or the knives very blunt). Steak portion size was suitable for Ronnie Corbett. More positive though - the expresso martini was good. Shame.
    

    Piccolino - MarlowResponded on January 21, 2025

    Thank you for your review, I am sorry to hear that your experience was not a 5 star. We would be really keen to discuss further please contact us. Best Wishes Kelly
    

    Is this helpful?