Piccolino - Mayfair Heddon Street

Review summary

1. H

   Helen

   London

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful visit on NYE 2024 food was incredible and atmosphere brilliant thank you
   

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2. AM

   AlbertoM

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Tipico ristorante turistico…non proprio cucina italiana
   

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3. R

   Rebecca

   VIP

   Houston

   13 reviews

   1.0

   13 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Except for the woman at the front of the house the staff was rude and unhelpful. They were out of most of the main dishes, including bread. Our waitress said it was because of Christmas (we were there 5 days later). I ordered a bottle of wine and the waitress told me “it was very expensive”, insinuating it was out of my price range (the bottle was approximately $115 USD). This was highly offensive to me. Not worth the time or money. All of the dishes were average at best.
   

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4. P

   Peter

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   It was our last night in London so perhaps our hopes were too high but the experience really left a lot to be desired. The first bottle of wine we ordered was out of stock. The second took more than 10 minutes to locate. My wife’s fish was so overcooked it was inedible. My pasta had two small (1”) strands of another type of pasta in the bowl - not alarming but it spoke to the attention to detail that was being delivered. My teenage son said that he would be pleased if he could make an entree like he receives…but that he was pretty sure he could (and he is not an aspiring chef). Our salt shaker (which was needed) was empty and the second shaker we used ran out of salt as well. We shared our concern with our server but my wife’s (uneaten) entree was not removed from the bill so I spoke with the manager who did remove it along with the service charge which I appreciated…but it wasn’t our server’s fault. The restaurant is located in such a beautiful area and while very crowded within, it really is a nice internal setting as well. Overall, it was just far too expensive for what we got. You can find better in this amazing city.
   

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5. h

   hamid

   VIP

   London

   10 reviews

   1.0

   10 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was sketchy , slow at best . Food was verging on inedible, moreover, the risotto was returned . Our early new years lunch was almost ruined . We usually never leave without pudding . The manager was least bothered . Disappointing at best ! More details can be provided .
   

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6. B

   Bem

   Edinburgh

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Took ages to get our food, each of our dishes came out at sporadic times leaving some of us waiting far too long resulting in the food of those who waited getting cold. Not only was this the case, but two of our dishes were totally wrong leading to an even further delay. Then, when we could finally eat, the quality of food was average if I was being kind, really not good. Service poor, atmosphere poor, food mediocre.
   

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7. A

   Anthony

   VIP

   London

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I had an extra bad experience. I ordered the lobster pasta, which tasted like ammonia.
   

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8. J

   Jabor

   VIP

   London

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   👍 very nice place for dinner and friends gatherings
   

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9. D

   David

   VIP

   Naples

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food and atmosphere were great, unfortunately the portions were on the lighter side...
   

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10. J

    John

    VIP

    London

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely food, great service. Sharing dessert is a must.
    

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