Piccolino - Wilmslow

Review summary

1. D

   Debra VIP

   Cheshire5 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 1

   Went for meal 09/03/25 at Wilmslow restaurant at 6pm. My husband is disabled, He went to use the disabled toilet as he has incontinence issues, he tried to open the door it was slowly moving to open when a female voice saying go away I am in here. He did apologise and walked away. When he sat down and saw the woman who came out of the disabled toilet was a staff member, This annoyed him so asked to speak with the manager, the manger arrived and said I've heard what just happened, my husband said your staff member is not disabled he explained to him what his conditions were and he wasn't interested, so if your disabled please avoid at all costs we will not be going back
   

   Piccolino - WilmslowResponded 1 day ago

   Thank you for taking the time to share your experience. We're truly sorry to hear about what happened and regret that you and your husband were left feeling this way. Accessibility and guest comfort are extremely important to us and we appreciate you bringing this to our attention. Please be assure that we take this matter seriously and will be reviewing it internally to ensure all guests feel respected and accommodated. Our general manager will be in touch with you directly to discuss this further and address your concerns.
   

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2. A

   Arron

   London2 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, great food, great setting. Will definitely return when we’re in town.
   

   Piccolino - WilmslowResponded on March 3, 2025

   We're so glad to hear you had a great experience with us ! Your kind words mean a lot to our team, and we're delighted you'll be returning when you're in town. Looking forward seeing you again soon !
   

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3. J

   Janet VIP

   Warwickshire17 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant serving excellent quality food and drinks. Staff are amazing. Professional attentive and friendly. Highly recommended.
   

   Piccolino - WilmslowResponded on March 3, 2025

   Thank you for your fantastic review! We're delighted to hear that you enjoyed the quality of our food, drinks, and service. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to welcoming you back again soon !
   

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4. J

   Joey

   Cheshire1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   didn’t get a steak knife with the meal , the bill contained 1 extra drink which i had to get taken off, we asked for a drink while having the meal and the drink was bought to us when we had finished the meal
   

   Piccolino - WilmslowResponded on February 17, 2025

   Hi Joey, we're sorry to hear about your experience. Providing excellent service is our priority, and it sounds like we fell short during your visit. We appreciate your feedback and will address these concerns with our team to ensure a smoother experience in the future. We'd love to welcome you back for a better experience next time.
   

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5. S

   Steve

   Manchester2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was brilliant , food and service was fantastic . A great place to eat , drink and relax
   

   Piccolino - WilmslowResponded on February 17, 2025

   Steve, we truly appreciate your kind words! It's wonderful to hear that you loved the atmosphere, food and service. We look forward seeing you back soon !
   

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6. D

   Dave

   London1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunchtime on a Saturday. Great food in a great setting
   

   Piccolino - WilmslowResponded on February 17, 2025

   Thank you, Dave ! We're so glad you enjoyed your lunchtime visit and that you loved the food and setting . We look forward to welcoming you back soon !
   

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7. C

   Chris

   Manchester10 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food. Service was fantastic. Gorgeous venue.
   

   Piccolino - WilmslowResponded on February 17, 2025

   Chris, we truly appreciate your kind words ! We're delighted that you had such a fantastic experience and enjoyed the food, service, and venue. Looking forward to seeing you again soon !
   

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8. J

   Jacques

   London1 review

   5.0

   Dined on January 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was a quiet Monday night that we got to experience the restaurant for the first time. The ambiance was great. We were welcomed with a smile and professional service throughout the night. The food was delicious. I had the Prawn Tagliatelle which was a little oily to my taste, but the flavour was on point. Also tried the calamari as a starter. It was perfectly prepared. Looking forward to visiting the restaurant again to try the pizza.
   

   Piccolino - WilmslowResponded on February 1, 2025

   Thank you, Jacques, for your thoughtful review and recommendation ! We're delighted to hear that you enjoyed the ambiance, service, and food. We appreciate your feedback on the Prawn Tagliatelle and will pass it along to our chefs. The calamari is definitely a favorite, and we can't wait for you to come back and try the pizza ! Looking forward to welcoming you again soon !
   

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9. L

   Louise VIP

   London37 reviews

   4.0

   Dined on January 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food efficient friendly professional service consistent with the number of times I have visited restaurant will definitely return a big thanks to all all staff
   

   Piccolino - WilmslowResponded on January 20, 2025

   Thank you , Louise, for your wonderful feedback ! We're delighted to hear that you consistently enjoy the food and service. Our team works hard to ensure every visit is special. We look forward to welcoming you back soon !
   

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10. J

    Janet VIP

    Warwickshire17 reviews

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great restaurant with brilliant atmosphere. Food and drinks were excellent and staff friendly and attentive.
    

    Piccolino - WilmslowResponded on January 4, 2025

    Thank you Janet for your 5 stars! We're thrilled to hear you enjoyed the food, atmosphere and attentive service. We look forward to welcoming you back soon.
    

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