PiCH

Review summary

1. W

   Wendy

   New York City

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   I've been to Pich quite a few times. The first few times, service was on point. However, the last two times, service seemed gotten worse. We waited about 15 minutes before someone came to the table, half hour for our drinks and one and a half hours for the first part of our appetizers then another half hour for the rest of it. The place was far from busy so there was no excuse for such poor service. The manager was very apologetic, but that doesn't change the fact that they have to do better. Totally disappointed 😞
   

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2. B

   Barbara

   VIP

   New York City

   4 reviews

   1.0

   4 reviews

   Dined on December 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This restaurant is boarded up! It was 20 degrees out in a neighborhood with few choices. Fix this!!!!!!
   

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3. B

   Betty

   New York City

   1 review

   4.0

   1 review

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The Mac n cheese was delicious tasted southern not like “macaroni pie’ chicken tenders were juicy too
   

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4. L

   Lisa

   New York City

   1 review

   1.0

   1 review

   Dined on October 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We got there at 6:30 and it was empty which is understandable since it was still early, the drinks were okay but mine came with a hair in it so I asked for another one and that took 30 min to an hour for me to get, also one of my guests asked if they had corona and they said yes they would just have to pick some up first really quickly and that took 2 hours, the food was okay but the jasmine rice that came with the food was very mushy like mashed potatoes, I also ordered a plate for one of my guest that was running late and that took 2 hours to come, she didn’t even get to eat it when she got there since they gave it to her when it was time for us to leave. Definitely won’t be going there again.
   

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5. T

   Twanna

   VIP

   Cancun

   2 reviews

   2.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Super long wait... Food is so-so... drinks and music was great.
   

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6. O

   Omar

   New York City

   1 review

   5.0

   1 review

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an awesome time at brunch. The food and service was really good! The owner even came over to greet me. I’ll definitely be coming back!
   

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7. J

   Jovita

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   PICH is always a good vibe. The food, music and most importantly staff is always professional, courteous and just so helpful.
   

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8. e

   elaishia

   VIP

   New York City

   7 reviews

   2.0

   7 reviews

   Dined on September 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   To be very honest, the food was very MID ! Rum punch was a 5/10 barely taste any alcohol. The service was ok, there was no Hostess to greet you at the door, our waiter took forever to get to our table. Once she did she took our drinks, then food & then dissapeared for over 30 mins. Didn’t take us long to figure our the food was not giving what it needed to give. We waited over 20 mins for the check… i will not be back mostly because of the food. I had their version of rasta pasta with shrimp (5/10) & jerk chicken (6/10) - & it came out COLD & their chicken wings (6/10).
   

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9. M

   Michael

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined on August 30, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We went on a Friday evening and when we arrived the place was nearly empty. Our server was clearly new, but I would have expected he would have some help. It took several minutes before we were asked about drinks and then when we placed our order it took 1.5 hours to get our food. We were less than 10 minutes from leaving before it arrived. If the place had been full I could have understood somewhat. Not sure if the order wasn’t entered in the kitchen? We asked for water 3 times before we got it. It was very loud and if you sit outside you are in the smoking section. The food was very tasty when it finally arrived so that saved the experience.
   

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10. KH

    KimH

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on August 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    I was visiting from Orlando, Florida. It was My second time dining here. Food was good, but service could be better, took forever for food and it didn’t come out all together, by the time I got my dish, my husband was almost done with his!
    

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