Place Dufferin - Fairmont Le Château Frontenac

Review summary

1. C

   Cynthia

   Ottawa

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The overall experience was pleasant. The tea menu is quite limited for a high end establishment. The food is very underwhelming. The bread was horribly dry. We are also afternoon tea people and this wasn't up to par. The service and ambience was lovely.
   

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2. M

   Mehdi

   Montreal

   17 reviews

   5.0

   17 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a nice plan in Québec city nice stuff and view
   

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3. K

   Katherine

   Montreal

   1 review

   3.0

   1 review

   Dined on December 7, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good, however afternoon tea experience was not the best compared to other Fairmonts. Very slow service, took at least 10min for the waiter to come see us. Our waiter was also slightly unprofessional telling us he had a rough night. Considering it is a 5 star hotel, we were disappointed.
   

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4. MM

   MeganM

   Greater Boston

   10 reviews

   vip
   3.0

   10 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   The food was stale and bland. Too many non- traditional choices like pate, soggy shrimp. Even the desserts were dry and tasteless. The tea was almost cold.
   

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5. K

   Katie

   Greater Boston

   13 reviews

   5.0

   13 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed an amazing afternoon tea experience here. The food was delicious and the service was top notch. Our server was attentive, helpful and friendly.
   

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6. E

   Elizabeth

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Beautiful setting, but it felt like a factory. Food items were dry, and service was scanned.
   

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7. A

   Amy

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The edible treats were delicious! The tea selection was fair. While I’m not a fan of the mass seating, it flowed nicely. The tea sets were adorable and the experience was most enjoyable.
   

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8. F

   François

   Montreal

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   La nourriture est excellente. Par contre, l'aspect Thé doit être amélioré. La carte n'est pas complète. De plus, ça ne sert à rien de prévoir un temps d'infusion si les théières ont une capacité supérieure au tasse. Il reste toujours de l'eau dans la théière et le thé devient rapidement amère, voire imbuvable. Il suffit de prévoir de plus petites théières et des carabes d'eau chaude ou d'apporter des théières avec un thé suffisamment infusé mais avec les feuilles retirées.
   

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9. J

   Jeffrey

   Cleveland

   11 reviews

   3.0

   11 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We are afternoon tea people. When we go on vacation we always book a tea. The Frontenac appeared to be THE place to go for proper tea. The service as good. The tea itself as “ok.” The water was no where near boiling which, every one knows, has to be for delicious tea. We had to politely ask for hotter water. But alas, it was only warm/hot. By the time the tea steeps for a few minutes the tea has cooled even more. I’m just saying that if you’re a stickler for great tea, there’s a chance you’re going to be disappointed. They served the scones with jam BEFORE the savory which was also new to us. We are used to savoy sandwiches followed by scones with jam and cream. I had hoped this would be in the top ten of our favorite afternoon teas but it was not. The staff was sweet and helpful.
   

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10. V

    Viviane

    Montreal

    1 review

    5.0

    1 review

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    La variété de thé et la nourriture délicieuse. Que dire des scones! Le service est attentionné.
    

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