Polo Steak and Sea

Review summary

1. M

   Marion

   Orlando

   28 reviews

   vip
   5.0

   28 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always , excellent service and fantastic sushi . PLEASE keep the big martini glasses - the small ones are atrocious for a proper drink .
   

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   Polo Steak and SeaResponded 2 days ago

   Hello Yayan63, Thank you for your continued support and for taking the time to leave such a glowing review! We're thrilled to hear that you enjoyed our sushi and service. We appreciate your feedback on our glassware. We'll certainly take it into consideration as we continuously strive to improve our guests' experiences. We can't wait to welcome you back to Polo Steak and Sea for another fantastic meal soon. Best wishes, The Management Team
   

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2. L

   LAWRENCE

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Jacob as our server and he was amazing What a personality and a great person
   

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3. S

   Skip

   Greater Boston

   82 reviews

   vip
   5.0

   82 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall one of our favorites on the island. Love the dark wood decor. Drinks and wine were very good and three meals were great but the New York strip was not great. Lots of grizzle and net as tender as the price would suggest. Overall very pricey.
   

   Polo Steak and SeaResponded on November 15, 2024

   Hey skip, Thank you for your review. We're thrilled to hear that you enjoyed the ambiance at Polo Steak and Sea and that you found our food to be great. We're sorry to hear that the New York strip didn't meet your expectations. We strive to provide quality dishes for our guests, and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Cheers, Polo Management Team
   

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4. S

   Scott

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic ribeye. Service was excellent. Great way to spend our anniversary.
   

   Polo Steak and SeaResponded on November 15, 2024

   Hey, thank you so much for choosing Polo Steak and Sea to celebrate your special day! We're thrilled to hear that you enjoyed our ribeye and found our service to be excellent. We strive to provide a memorable experience for all our guests, and it's wonderful to know we hit the mark for you. We look forward to welcoming you back for many more celebrations in the future! Cheers! Polo Management Team
   

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5. M

   Marcus

   Treasure Coast

   3 reviews

   5.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This is the second time we have been there. The service is outstanding. The food is amazing. The atmosphere is very good, but the location is a little bit difficult because of it being so close to the street but other than that, it was a great experience overall we will definitely be back.
   

   Polo Steak and SeaResponded on November 12, 2024

   Thanks for the feedback, MarcusK! We're thrilled to hear that you had another great experience at Polo Steak and Sea. It's wonderful to know that you enjoyed our food and found our service outstanding. We're also glad that you appreciated the atmosphere. We understand that the location can be a bit of a challenge, and we appreciate your understanding. We're looking forward to welcoming you back soon. Best regards, The Management Team
   

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6. PH

   PeterH

   San Francisco

   9 reviews

   vip
   1.0

   9 reviews

   Dined on November 10, 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 3

   Polo has cut the size of cocktails in half. To get a decent martini now costs $38 before tax and tip. This place was expensive enough before this outrageous price increase. I’m not sure how they justify doubling the price of a drink. They aren’t any better. Needless to say, we won’t be back unless this changes.
   

   Polo Steak and SeaResponded on November 16, 2024

   Hi PeterH, Thank you for the review. We have recently changed to a smaller, sexier cocktail glass for our martinis. We feel this more efficiently maintains a chilled glass and we feel the sleek look to be appealing. We have not changed our prices or proper portion sizes. We did notice you ordered two Monkey 47 cocktails. That is an amazing Gin, and is a bit more expensive as a result. However, the $38 price was for two drinks, not a one. We apologize for any misunderstanding this has caused and hope to see you enjoy a meal with us in the future. Cheers! Polo Management Team
   

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7. M

   Marion

   Orlando

   28 reviews

   vip
   5.0

   28 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food as always - thank you Julie
   

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   Polo Steak and SeaResponded on October 26, 2024

   Hello Yayan63, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the service and food at Polo Steak and Sea. Your kind words mean a lot to us. We always aim to provide an excellent dining experience for our guests and we're glad to see we hit the mark for you. We look forward to serving you again soon. Open Table will not allow us to change an existing review, but to all of our diners than were inconvenienced by our a/c issue.. we deeply apologize and know that all is working properly now. Best Regards, The Management Team
   

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8. F

   Frank

   Chicago

   137 reviews

   5.0

   137 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Polo Grill is the best steak and seafood house in Vero Beach. A must dine and ask for Jason when you go.
   

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   Polo Steak and SeaResponded on October 20, 2024

   Thanks for the review, SFCAiello! We're thrilled to hear that you consider Polo Steak & Sea to be the best steak and seafood house in Vero Beach. We strive to provide excellent food and service to all our guests, and your feedback is a testament to our efforts. We're looking forward to your next visit. Best regards, The Management Team
   

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9. E

   Eric

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was fantastic and the service was spectacular. The a/c wasn’t working so it was a little uncomfortable. Other than that everything was great.
   

   Polo Steak and SeaResponded on October 20, 2024

   Thanks for the feedback, EricW! We're thrilled to hear that you enjoyed the food and service at Polo Steak and Sea. We apologize for the inconvenience caused by the a/c not working during your visit. We appreciate your patience and understanding. Your comments are valuable to us and we look forward to serving you again soon. Best regards, The Management Team
   

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10. P

    Patty

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is a great place for any special occasion or even date night. We have been here quite a few times and it never disappoints. The wait staff is excellent.
    

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    Polo Steak and SeaResponded on October 20, 2024

    Thanks for the feedback, PattyG! We're thrilled to hear that you've consistently enjoyed your experiences at Polo Steak and Sea. It's wonderful to know that our team's efforts have made your visits enjoyable. We always strive to provide excellent service and it's heartening to hear that you appreciate it. We can't wait to welcome you back for another special occasion or date night.
    

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