Polo Steak and Sea

Review summary

1. D

   Diana

   Treasure Coast

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my husband’s birthday last night. Polo Grill made the moment even more special and went far beyond our expectations. Everyone in the restaurant and especially our server Shina, were very attentive. And last but not least, the food and wine were fantastic!
   

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2. D

   Dawn

   VIP

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We miss some items on the old menu. Maybe they will do them as specials. Also would love another sparkling by the glass, not just prosecco or a 1/2 bottle. But that is not ruining our next visit.
   

   Polo Steak and SeaResponded 1 day ago

   Hi Dawn, Thank you for your feedback and for choosing Polo Steak and Sea. We're glad to hear that our service and food met your expectations. We appreciate your suggestion about the new menu items and the sparkling by the glass. Your feedback is important to us and we'll certainly take it into consideration. We look forward to welcoming you back soon! Best, The Polo Management Team
   

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3. S

   Stephanie

   Louisville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited Polo Grill for New Years eve with our family and had an excellent experience. Our server Julie was SUPERIOR and I would definitely recommend requesting her expertise on your reservation. The brie appetizer was generous in size and delicious. The risotto and sushi platter were equally as amazing, highly recommend. I also had a dirty martini that was perfectly balanced and yummy. Highly suggest for a beautiful evening and delicious elevated dishes.
   

   Polo Steak and SeaResponded 1 day ago

   Hi Stephanie, Thank you so much for choosing Polo Steak and Sea to celebrate your New Year's Eve! We're thrilled to hear that you and your family had an excellent experience with us. It's great to know that you enjoyed our brie appetizer, risotto, sushi platter, and the perfectly balanced dirty martini. Your recommendation means a lot to us. We look forward to welcoming you back for more elevated dishes and beautiful evenings. Best wishes, The Polo Management Team
   

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4. P

   Paul

   VIP

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had 8pm resi, but they didn’t seat us until 8:45. Host / Manager did not think creatively to get us seated faster. Table we sat at was available 20 min prior but no one cared enough to get us seated sooner. Our server Fernanda was attentive, and overall the meal itself was very good.
   

   Polo Steak and SeaResponded 1 day ago

   Hey Paul, Thank you for taking the time to share your experience at Polo Steak and Sea. We're glad to hear that you enjoyed the meal and found our team attentive. However, we're sorry to hear about the delay in seating you and the overall wait time. We always aim to serve our guests promptly, and we're sorry that we fell short in this instance. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again soon. Best, The Polo Management Team
   

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5. L

   Leslie

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fabulous meal with wonderful service provided by Cassandra. Our favorite restaurant in Vero.
   

   Polo Steak and SeaResponded 1 day ago

   Hello Leslie, Thank you for your glowing review! We're thrilled to hear that Polo Steak and Sea is your favorite restaurant in Vero. It's wonderful to know that you enjoyed your meal and found our service to be top-notch. We strive to provide our guests with an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Polo Management Team
   

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6. A

   Andrew Deitchman

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. Attentive service, all around great meal. Shared the poke appetizer, buratta salad and a perfectly cooked filet. The chocolate dessert balloon is something I’ve never seen before and was amazing.
   

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   Polo Steak and SeaResponded 1 day ago

   Hi Andrew Deitchman, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meal, from the poke appetizer to the buratta salad and the filet. It's great to know that you loved the chocolate dessert balloon as well! We always aim to provide attentive service and delicious food, and it's rewarding to hear when we've succeeded. Your kind words mean a lot to us and we look forward to welcoming you back to Polo Steak and Sea soon. Best regards, The Polo Management Team
   

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7. L

   Lori

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great Dirty martini. Oysters had a great beet shallot sauce. For dinner I ordered the crab cake. Would definitely go back again
   

   Polo Steak and SeaResponded 1 day ago

   Hey Lori, Thanks for the fantastic review and for giving us a perfect rating! We're thrilled to hear that you enjoyed our dirty martini and our oysters with beet shallot sauce. It's great to know that our crab cake hit the spot too! We appreciate your feedback and look forward to welcoming you back at Polo Steak and Sea for another delightful dining experience. Best, The Polo Management Team
   

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8. C

   Chantelle

   Minneapolis

   1 review

   1.0

   1 review

   Dined on December 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Food was actually quite poor - steaks were tough. Way too over priced unfortunately:(
   

   Polo Steak and SeaResponded 1 day ago

   Hi Chantelle, We're really sorry to hear about your recent experience at Polo Steak and Sea. It's disappointing to know that our food didn't meet your expectations, especially as we strive to provide quality meals for our customers. We appreciate your feedback about the pricing, and we'll definitely take it into consideration as we continuously strive to improve our offerings and service. We hope you'll give us another chance to impress you in the future. Best, The Polo Management Team
   

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9. R

   Renee

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress Fernanda was true professional. The steak was cooked to perfection. We all enjoyed our meals very much.
   

   Polo Steak and SeaResponded 1 day ago

   Thanks for visiting us, Renee! We're thrilled to hear that you had a great dining experience at Polo Steak and Sea. It's wonderful to know that our team's service was to your satisfaction. We take pride in our perfectly cooked steaks and it's wonderful to hear that you all enjoyed them. We look forward to serving you again soon! Cheers! The Polo Management Team
   

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10. T

    Thomas

    Treasure Coast

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Oysters, sashimi and seafood sauté all very good and filling! Great selection of wines. Having the heaters nearby was useful on a chilly evening
    

    Polo Steak and SeaResponded 1 day ago

    Hi Thomas, We're thrilled to hear that you enjoyed your experience at Polo Steak and Sea! It's wonderful to know that our variety of seafood, including the oysters and sashimi, was to your liking. We also appreciate your feedback on our wine selection and heaters. We strive to provide a comfortable and enjoyable dining experience for all our guests. Thank you for your kind words and we look forward to welcoming you back soon! Best regards, The Polo Management Team
    

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