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Prati Italia downstairs main dining room - Prati Italia - St. Johns Town Center, Jacksonville, FL

Prati Italia - St. Johns Town Center

4.4
4.4
2571 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 p.m.
Booked 25 times today
  • Good for special occasions
  • Charming
  • Good for groups
LOCALLY-OWNED & INDEPENDENT! The attention to ingredient flavor, sourcing, seasonality, and service hospitality help define Prati Italia as the premier local Italian restaurant in the Town Center and greater Jacksonville community. Led by James Beard Award nominee, Chef Tom Gray, Prati Italia's contemporary Italian menu includes handmade pastas, Roman-style pizzas and seasonally-inspired entrees, handcrafted cocktails and an international wine list. We are your "Local at the Town Center"!

Full craft cocktail bar offered with wines from around the world and local craft beers. Serving Dinner nightly, Lunch Friday - Sunday, and Happy Hour Monday - Friday, we also offer private dining, large outdoor dining spaces, online ordering for to-go and delivery, as well as catering. As a locally-owned and operated business, we are proud of our deep-rooted connection to the community. Jacksonville is home. Thank you for supporting local when you choose to dine with us!

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Hours of Operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (904) 998-9744
  • Website
    http://www.pratiitalia.com/
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Tom Gray
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
  • Location
    4972 Big Island Drive, Jacksonville, FL 32246
  • Neighbourhood
    Baymeadows
  • Cross Street
    Town Center Parkway
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Offers

  • Weeknight Happy Hour

    Multiple dates available
    Mon - Fri - 4:30 p.m. - 6:30 p.m.
    HAPPY HOUR is offered Monday - Friday from 4:30-6:30PM. Join us for specially-priced drinks & bar bites every weeknight! SPECIALS: $8 Happy Hour Cocktails // $7 Wines By The Glass // $5 Florida Brews on Tap // $5 & $10 Bar Bites. Drink specials offered at both bars and all dining areas, Bar Bites menu only offered at bar seating areas.

    Weeknight Happy Hour photo

Menu

View menu on restaurant's website

What 2,571 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Jacksonville / Northeast Florida

    Innovative

  • Jacksonville

    Child-friendly

  • Jacksonville

    Innovative

  • Jacksonville

    Great for outdoor dining

  • Jacksonville

    Great for scenic views

Review summary

AI-generated from verified diner reviews
Prati Italia at St. Johns Town Center offers a delightful dining experience with "phenomenal service" and "delicious food." Guests praise the "great ambiance" and commend the attentive staff, including standout servers like Tom and John. The restaurant is known for its homemade pasta and flavorful dishes, providing a memorable meal for any occasion.

2,571 Reviews

  1. Richard

    Jacksonville

    3 reviews

    1.0

    3 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5
    Waitress did not offer us dessert and when I asked for the dessert menu the waitress immediately stated the kitchen was closed. Don’t even offer us the opportunity to have our dessert to go, that would’ve been acceptable. Was very disappointed, knowing that the desserts there are very good. 

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  2. Michele

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Hadley was a great server! The food was good but a little pricy

    Is this helpful?

  3. Chris

    Georgia

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We received our table service by Miss Hadley. Hadley was knowledgeable and attentive without over doing her presence. Hadley found our after dinner requests for Sambuca and Tawney Port drinks even though they were no longer on the updated restaurant menu but still appeared on their online version. The scallop risotto was delishious. The tiramisu dessert was very good as well was their robustly flavored black coffee. Yeah, it is just coffee but it closes out the meal and coffee can resonate with someone very strongly with how they feel about thei overall meal experience.

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  4. Tonya

    Jacksonville

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3
    The food is horrible. We ordered the lasagna, we were so excited about ordering this dish, looked at it online and it looked amazing. It was bland and tasteless, we sent back 3 orders. The other food that was order was bland but edible. The sausage pepperoni pizza was okay. The tiramisu is nothing but cream, not worth the money. Towards the end of the night our service was very slow it took over an hour to get our bills. We will not return to this restaurant.

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  5. Kenneth

    VIP

    Orlando

    18 reviews

    5.0

    18 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent dinner as always. Tom never disappoints!

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  6. Randall

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    food was exceptional. service was good. need to serve bread at least with the entrees. overall very nice experience.

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  7. Dwayne

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    God food reasonably priced and nice atmosphere. Drinks were mixed correctly and also reasonably priced. Zack our server had a great attitude.

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  8. Tajmahl

    Jacksonville

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service great prices great ambiance. Definitely a very nice spot for date night .

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  9. Alejandro

    Jacksonville

    19 reviews

    5.0

    19 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious. The whole experience was great. Our server was very attentive, which helps improve the experience. I give it two thumbs up!!!!!

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  10. Phillip

    Jacksonville

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    The place itself was very nice besides my table being very wobbly that water would spill everywhere. First 2 meals for their Valentine’s special were mediocre, the third meal I had a filet mignon and I had to spit it out because it was almost not cooked. The server would never help us and we were out of water the whole time there. To top it off and was almost 210 dollars not including tip for 2 people and no drinks ordered for what felt like cruise ship food.

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FAQs

Prati Italia - St. Johns Town Center offers takeout which you can order by calling the restaurant at (904) 998-9744.

Prati Italia - St. Johns Town Center is rated 4.4 stars by 2571 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 25 times today

Order delivery or takeout

Google Map for Prati Italia - St. Johns Town Center

4972 Big Island Drive, Jacksonville, FL 32246

Additional information

  • Cross Street
    Town Center Parkway
  • Neighbourhood
    Baymeadows
  • Hours of Operation
    Lunch Fri, Sat 11:00 am–4:30 pm Brunch Sun 11:00 am–4:30 pm Happy Hour Mon–Fri 4:30 pm–6:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Contemporary Italian, Farm-to-table
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking is available in the parking lot adjacent to the restaurant.
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tom Gray
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://www.pratiitalia.com/
  • Phone number
    (904) 998-9744
  • Catering
    From our drop-off and full-service hot catering packages to lunch boxes, reception spreads and more, we are your one-stop location for a handcrafted meal for groups of all sizes. 72-hour pre-order required, delivery available. Visit our website for details and menus: https://www.pratiitalia.com/catering-store-v2/prati-italia/menu
  • Private party facilities
    For private bookings or large party reservations of 13 guests and more, please submit your event details via our website: https://www.pratiitalia.com/private-events/ . You will also find our group sales menus and photo gallery. Our Group Sales Director will be in contact with you with availability, and pricing. Thank you.
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