Professor Pizza - Old Town

Review summary

1. B

   Barbara

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got a seat right away, and the service was quick. The pizza with a cracker crust was delicious, my husband said it was the best he ever had.
   

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2. S

   Samy

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server (Maria?) was incredible. She honestly made the meal!
   

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3. M

   Mike

   VIP

   Chicago

   25 reviews

   5.0

   25 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First time to Professor Pizza and we learned it had been opened about 9 months. While waiting for our food, I started looking at their Instagram, and saw the owner/chef in many of the pictures. From there, I realized he was all over the restaurant, bussing tables, talking to guests, working with other employees, etc. We arrived about 10 minutes before our reservation, the host went out of his way to apologize for our wait, which was only 5ish minutes and still before our reservation time. The restaurant is very nicely decorated and beautiful finishes. The music was well selected and not over—bearing, and the sound level was perfect, people weren’t having to scream to hear each other (or anywhere close). We started with the Mozzarella Onion Rings, because they sound interesting and different, they were really good, but hard to eat, as my teeth and our knives had a hard time breaking through the onion, so they fell apart after the first bite. Then we got one cracker style pizza and one NY style. I had the NY style with the Deluxe Sausage & Pepper Pizza - and OMG it was the BEST pizza I’ve ever had by a long shot, and I’m kind of a pizza snob. When Tony (the Chef/Owner) came to our table, I told him that and I could see him light up ear to ear. Those sweet drop peppers add the perfect amount of sweetness to the otherwise very savory pizza bite. I can’t say enough good things about this place - a MUST try (and then repeat)!
   

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4. d

   debbie

   VIP

   Chicago

   156 reviews

   5.0

   156 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a large family group after zoo lights and they did a great job of seating us together in back. Service and food were good. I would go back.
   

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5. K

   Karen

   New York City

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed Professor Pizza and was the perfect place for dinner before the Second City show. The Detroit and New York style were great!
   

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6. S

   Sanjiv

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great food. super friendly service! and surprisingly kid friendly!
   

   Professor Pizza - Old TownResponded on November 25, 2024

   Hi! Thanks for the feedback, MrSanjiv! We're thrilled to hear that you enjoyed our food and found our service to be friendly and surprisingly kid-friendly. We strive to make every experience memorable for our guests. We appreciate your high ratings and look forward to serving you again soon. Kind regards, Tyanna Jones Manager
   

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7. A

   Angela

   Chicago

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I come to Chicago a lot. My daughter lives there for 10 years now so we have tried all the pizza. This is hands down our favorite. We got the mozzarella cheese stick onion rings, the grandma crust, and the Detroit style + drinks. Perfection. Everyone was super friendly, checked in, and thanked us for our visit. Give them a shot. You won't be disappointed!
   

   Professor Pizza - Old TownResponded on November 25, 2024

   Hello Angela, We're thrilled to hear that you enjoyed your visit to Professor Pizza - Old Town! It's wonderful to know that our mozzarella cheese stick onion rings, grandma crust, and Detroit style pizza hit the spot. We're also glad to hear that our team was friendly and checked in with you. Your kind words mean a lot to us. We always aim to provide the best dining experience for our frequent visitors like you. Thank you for your continued support and we look forward to serving you again in the future! Best regards, Tyanna Jones Manager
   

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8. E

   Ezequiel

   Las Vegas

   1 review

   2.0

   1 review

   Dined on October 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   The reason for my score, what’s based on our inability full fill our reservation. We had tickets for a show next door at 8 pm. So, after placing our reservations, we tried calling in ahead to pre order. After no less than 9 unanswered calls to pre order, we arrived at Professor pizza. Then we were told it would be 45min to an hr for our pizza to be ready. So we had to walk out and grab a bite and a drink elsewhere. Sorry guys, the place is highly recommended on all outlets, the place looked nice, the staff seemed pleasent, and they weren’t busy. Not sure why the hard fail on customer service. Maybe one day we will try it again. Hopefully management reads this.
   

   Professor Pizza - Old TownResponded on November 25, 2024

   Hey Ezequiel, Thank you for taking the time to share your experience at Professor Pizza - Old Town. We're sorry to hear about the disappointment with our reservation system and the wait time. We strive to provide excellent service and it's clear we fell short during your visit. Your feedback is important to us and we will definitely use it to improve. We hope you'll give us another chance to show you the high recommendation we're known for. Best, Tyanna Jones Manager
   

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9. A

   Annie

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here with family that was visiting from California. I had seen it on IG for their mozzarella onion rings and had to try them. They were so good! But...we all agreed that the pizza was some of the best we have ever had. One of the girls was from Queens and had never seen the a restaurant outside of Queens that had Grandma style crust...it was so good. We also got a detroit style white pizza - highly recommend. It had caramelized cheese, white sauce and ricotta with a hot honey sauce on it. The service was great, not super loud and love that there are 5 different types of crust to choose from. Will absolutely be frequenting this place more.
   

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   Professor Pizza - Old TownResponded on November 25, 2024

   Hi Annie, We're thrilled to hear about your positive dining experience at Professor Pizza - Old Town! It's fantastic to know that our onion rings, pizza, and service exceeded your expectations. We're glad you enjoyed our Grandma crust and Detroit style pizza. Your kind words about our service and variety of crusts are greatly appreciated. We're looking forward to welcoming you back to experience more of our delicious food and great service. Thank you for your support and for choosing us! Best regards, Tyanna Jones Manager
   

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10. L

    Lance

    Chicago

    1 review

    5.0

    1 review

    Dined on October 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great pizza. Service was spectacular. Get the cracker crust if you love thin pizza. Highly recommend
    

    Professor Pizza - Old TownResponded on October 7, 2024

    Thanks for visiting us! We're thrilled to hear that you enjoyed our pizza and found the service to be spectacular. We understand that our pizza isn't for everyone, but we're glad you appreciated it. Your recommendation means a lot to us. We look forward to serving you again soon!
    

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