Puesto Park Place

Review summary

1. d

   dean

   VIP

   Central Coast

   12 reviews

   3.0

   12 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The service was slow and we never saw our server very often. Plates were not cleared and the table was a mess.
   

   Puesto Park PlaceResponded 4 days ago

   Hi Dean, Thank you for sharing your feedback. We apologize for the slow service and the lack of attention you received during your visit. This is definitely not the experience we aim to provide. We appreciate you bringing this to our attention, and we will make sure to address it with the team so we can improve in the future. We hope you'll give us another chance to provide a better dining experience next time! Thanks again for your input!
   

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2. K

   Kristine

   VIP

   Orange County

   7 reviews

   2.0

   7 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Took about 10 minutes waiting to be seated with a reservation. Hostess was missing in front, went inside and finally had to ask for a hostess. First impressions are everything! Server was very nice.
   

   Puesto Park PlaceResponded 4 days ago

   Hi Kristine, Thank you for your feedback, and we’re so sorry for the wait and the initial confusion when you arrived. We agree, first impressions matter, and it’s clear we missed the mark in this instance. We’ll address this with our team to make sure this doesn’t happen again. We’re happy to hear that your server was friendly and took good care of you. We truly appreciate you bringing this to our attention and hope to provide a smoother experience next time! Thanks again for sharing!
   

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3. J

   JaeWon

   VIP

   San Diego

   8 reviews

   5.0

   8 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always nice food - best of best taco in my life Nice staff Thanks always
   

   Puesto Park PlaceResponded 4 days ago

   Hi JaeWon, Thank you so much for the amazing review! We're so happy to hear that you enjoyed the food and had a great experience with our staff. It means a lot to us to know that you consider our tacos the best of the best! We're grateful for your continued support and look forward to seeing you again soon! Thanks always!
   

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4. S

   Simon

   Orange County

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   server and manager were the coolest people ever! Love this place definitely coming back.
   

   Puesto Park PlaceResponded on February 15, 2025

   Hi Simon, thanks for the awesome review! We’re so glad you had a great experience with our team – we’ll make sure to pass along your kind words to the server and manager. Can’t wait to welcome you back for your next visit!
   

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5. K

   Keith

   VIP

   Los Angeles

   30 reviews

   5.0

   30 reviews

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific venue for a lively group dinner. Taco Tuesday was a great value for these tasty upscale tacos. Everything tasted fresh and from scratch.
   

   Puesto Park PlaceResponded 4 days ago

   Hi Keith, Thank you for your awesome review! We're so glad to hear that you had a great time at our venue, and that Taco Tuesday was a hit with your group. We take pride in serving fresh, from-scratch tacos, so it's wonderful to know that they hit the mark for you. We look forward to having you back for another lively dinner soon! Thanks again!
   

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6. M

   Michael

   VIP

   Orange County

   5 reviews

   4.0

   5 reviews

   Dined on February 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Hard to hear our conversation with friends 😞…………………………………
   

   Puesto Park PlaceResponded on February 15, 2025

   Hi Michael, thanks for sharing your feedback! We’re sorry to hear that the noise level made it hard to enjoy your conversation. We strive to create a lively atmosphere, but we understand how important it is to have a comfortable space for chatting with friends. We’ll definitely take your comments into consideration and work on ways to improve the experience. We hope you’ll join us again soon!
   

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7. M

   Matheus

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always amazing here, drinks are good too. It’s on the expensive side but the food, service, location and drinks really pays itself off
   

   Puesto Park PlaceResponded on February 15, 2025

   Hi Matheis, thank you for the awesome review! We’re thrilled to hear that you love the food, drinks, and service. We definitely aim to offer a high-quality experience, and it’s great to know it’s worth it to you. We can’t wait to have you back soon!
   

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8. J

   JaeWon

   VIP

   San Diego

   8 reviews

   5.0

   8 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice food and nice staff all the time Best of best since i eat taco
   

   Puesto Park PlaceResponded on February 7, 2025

   Hi JaeWon, thank you so much for the awesome review! We're thrilled to hear that you enjoy both the food and the service every time. It means a lot to us that we’re your go-to spot for tacos! We can't wait to welcome you back soon for more delicious bites.
   

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9. J

   Julia

   Orange County

   9 reviews

   3.0

   9 reviews

   Dined on February 4, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Went for weekday lunch. Our order was slow to show up and incorrect. Discount was forgotten and took a bit to get it fixed. Food was good.
   

   Puesto Park PlaceResponded on February 7, 2025

   Hi Julia, Thank you for sharing your feedback. We're sorry to hear about the delays and the mix-up with your order—that's certainly not the experience we want to provide. We understand how frustrating that can be, and we appreciate your patience as we worked to fix the issue. It’s great to hear that the food was still enjoyable! We’ll take your comments to heart and work to ensure a smoother experience in the future. We’d love to have the chance to make it right on your next visit. Thanks again for letting us know!
   

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10. C

    Clara

    VIP

    Orange County

    6 reviews

    4.0

    6 reviews

    Dined on February 2, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great delicious food and excellent service. The love this place
    

    Puesto Park PlaceResponded on February 7, 2025

    Thank you so much for your kind words, Clara! We're so happy to hear you enjoyed the food and service. It means a lot to us that you love the place, and we can't wait to welcome you back for another great experience!
    

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