PYRO

Review summary

1. L

   Larissa

   VIP

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great meal! Services was amazing and the food was so good! Best restaurant in the area!
   

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2. N

   Noreen

   Edmonton

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Pyro in Sherwood Park ⭐️⭐️⭐️⭐️⭐️
   

   PYROResponded 2 days ago

   Love to hear it, Noreen! Thank you so much for the 5 stars! See you again soon. Warm regards, Sarah
   

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3. T

   Trisha

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere great food! We will definitely go back.
   

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   PYROResponded on February 19, 2025

   Awesome to hear, Trisha! We look forward to seeing you again, for another great dining experience! Warm regards, Sarah
   

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4. A

   Arjun

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I went for a valentines prefix dinner, The soup they brought out for starters was horrible, it was insanely acidic tomato puree. The Main course was Steak, veggies and cheesy potato romanoff . The portion size was perfect and the sauce on the side was flavorfull, the quality of steak was bang average. Strawberry champagne mousse for desert was good. Presentation was good. I paid 204$ including 20% mandatory tip online before i went to the restaurant for 2 for the above mentioned items. The food over all was average not even close to the amount paid. Our Server was sweet but not very attentive as they had already got the tip i guess and very sloppy service.
   

   PYROResponded 2 days ago

   Arjun, I am truly sorry to hear that your visit with us, was not a positive one. I am disappointed to hear that your Valentine's day meal was not up to expectations. If you would be willing to contact me directly, I would love to invite you back and ensure you have a much better experience. You can reach me at saelliott@loca.ca Regards, Sarah
   

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5. B

   Boaz

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful time, the steak and salmon were delicious, the ambience was wonderful. My girl enjoyed the dinner , server was delightful. Overall we had a great time.
   

   PYROResponded on February 19, 2025

   Thank you Boaz, for the positive feedback!! I am thrilled to hear that you enjoyed your Valentine dinner with us! Its awesome to hear that you had a delicious steak and salmon! I will be sure to pass this amazing feedback onto your server and the rest of the PYRO team! Thanks again, Sarah
   

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6. B

   Borys

   Ottawa

   2 reviews

   4.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   My wife didn’t enjoy the shrimp, but I found them to my taste. Service was good.
   

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7. B

   Becca

   Edmonton

   8 reviews

   5.0

   8 reviews

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Alexa, was great, very knowledgeable. She was very attentive. The ambience was nice, very open and it wasn't too loud. Food was good, a little over priced but it was an overall good experience.
   

   PYROResponded on February 15, 2025

   Becca, I am so glad to hear you had a great experience! Thank you for your positive feedback, I will pass this along to Alexa! See you again soon! Regards, Sarah
   

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8. C

   Christine

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined on February 12, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food was just okay, one of our party had to send her salad back. This was not an issue at all and was removed from the bill. The pizza was fine nothing outstanding, I actually like Blaze pizza better. The service though was fantastic, Jess was our server and she was so great, we really enjoyed having her and she made up for the mediocre food.
   

   PYROResponded on February 15, 2025

   Hi Christine! I am so glad to hear that you had fantastic service, from Jess! We are truly sorry to hear that your meal didn't meet your expectations. We take all feedback seriously and appreciate you letting us know about the issues you had. Please feel free to reach out to me at saelliott@loca.ca if you would like to discuss this further and ensure you have a better meal on your next visit! I look forward to hearing from you, Sarah
   

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9. B

   Brigitte

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Another fantastic meal and experience. The service was great the food delicious.
   

   PYROResponded on February 15, 2025

   Amazing to hear Brigitte! Glad you enjoyed your evening with us! Thank you, Sarah
   

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10. S

    Sandy

    Edmonton

    1 review

    5.0

    1 review

    Dined on February 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Restaurant was quiet for a Friday lunch crowd so service was quick. I think you need to do something about the lack of heat in the restaurant with the four overhead doors. It was pretty chilly and I always run on the hot side.  Other than that everything was fantastic!!
    

    PYROResponded on February 15, 2025

    Thank you Sandy, for your feedback! I am glad to hear that your Friday lunch with us went well! I can assure you, that our heat issues have been fixed! We look forward to seeing you again, soon! Regards, Sarah
    

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