Quality Italian - New York

Review summary

1. K

   Kelly

   VIP

   Washington DC

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Overpriced, food wasn’t good, service was above average and it was extremely loud and dark. Get your flashlight ready. Won’t be going back.
   

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2. J

   Josue

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best waiter who was great and genuine. On top of that the food was great.
   

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3. N

   Nabin

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   Its always been perfect in the past and the last visit was a bit upsetting due to the fact we had to wait almost 45 mins to be seated , then after the 45 min and then waiting another 15 mins for our waiter to take our order. Then come to find out the dish we get usually sells out , now were stuck with eating there other entrees . Mind You we only come for the chicken parm and lobster alla vodka. And we had left overs and come home to find out they didnt pack rest of the chicken parm. The server wasnt great though. He was very nice and helpful but like waiting the extra hour past our reservation time was an awful experience.
   

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4. G

   Graham

   Nashville

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! We had the best night ever! Lovely good time
   

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5. R

   Robert

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food, the service, and the restaurant itself were all excellent. I gave four for ambience because I consider noise level part of ambience as well, and it is very noisy in there. But other than that, the weight staff were exceptional, the food was stellar, and even our dining neighbors were wonderful and engaged us in conversation. 
   

   Quality Italian - New YorkResponded 1 day ago

   Thank you so much, Robert! We loved hearing what a great experience you had with us. Come visit us anytime
   

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6. V

   Vance

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was bad….waiter had us waiting forever never again I go here
   

   Quality Italian - New YorkResponded 1 day ago

   Thanks for the review, Vance. We're truly sorry to hear about your recent experience at Quality Italian. It's disappointing to know that our service did not meet your expectations. We pride ourselves on our attentive and friendly service, and it's disappointing to hear that we fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our customer experience.
   

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7. R

   Ray

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at the restaurant and everything was A1. Service was on point waiter was always around and fast response anytime I needed anything. Food was amazing, ordered a lobster pasta and it was heated in front of me with a min stove. Yellow tail appetizer was very flavorful. Definitely will be back
   

   Quality Italian - New YorkResponded 1 day ago

   Thanks for the feedback, Ray! . It's wonderful to know that our team's attentiveness and speed stood out for you. We're also glad you enjoyed our lobster pasta and Yellowtail appetizer. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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8. T

   Tasha

   Seattle

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time to eat at Quality Italian. We are from Texas and will come back every time we are in the city. Our waitress Natasha was incredible! She went over the whole menu giving her recommendations. She was attentive the entire meal and went above and beyond for us. The food was a 10 out of 10! We had the oysters, Caesar salad (the best one I’ve ever had), filet au Chianti-poivre (the sauce on this is amazing), black truffle cacio e Pepe, pistachio gelato, and Natasha gave us the burnt marshmallow gelato because she said we just had to try it. She was right it was delicious! We left happy and full! 5 stars for Quality Italian!!
   

   Quality Italian - New YorkResponded 1 day ago

   Thanks for the feedback, Tasha! We're thrilled to hear that you enjoyed your second visit to Quality Italian. It's wonderful to know that our attentive service and delicious food made your experience memorable. We're especially glad you enjoyed our burnt marshmallow gelato. We strive to provide a memorable dining experience for all our guests. We look forward to welcoming you back soon!
   

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9. I

   Irene

   VIP

   New York City

   41 reviews

   1.0

   41 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   If you like very large, loud, pretentious, dark, crowded restaurants where the food is mediocre at best and unreasonably expensive, this is the place for you. We opted for plain (not bubbly) water and were brought a bottle of water for which we were charged $11.00! Not nice. For that reason alone, I would opt never to go back.
   

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10. A

    Andy

    VIP

    Washington DC

    15 reviews

    3.0

    15 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    I wanted to love it here. The “parm pizza” for 86.00 is a lot. However, when it Rome. Arrived right as the opened so you would expect food to be fresh and hot. The parm arrived in minutes Luke warm. I asked for a hot meal, thinking maybe it will be cooked fresh. They returned the same pie with two missing pieces which we didn’t eat, and it was soggy and still not hot. We had another half and left. This is a factory of one very expensive piece of chicken that is average at best. Shame on them. The manager should have come to the table and should have been hot and fresh.
    

    1 person found this helpful