Quince Lakehouse

Review summary

1. T

   Tingting

   Austin

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Recommend first floor, the view is awesome. Food is delicious too
   

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2. OT

   OpenTable Diner

   Minneapolis

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great atmosphere and great view of the lake. Beer and cocktails for us while we listened to good music and relaxed
   

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3. D

   Dallasdinnerdiner

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   The service was painfully painfully slow. We had a great table indoors overlooking the lake. Two other tables of 10 or more served and finished way before we even received our entrees. Bill came and was $320 off. Food was tasty - beyond slow and sloppy service.
   

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4. OT

   OpenTable Diner

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting and great decor. Food was excellent. Wine list is simple and yummy.
   

   Quince LakehouseResponded today

   Hi, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our beautiful setting, great decor, and excellent food. We're glad our simple wine list hit the mark, too. We look forward to welcoming you back for another fantastic experience! Best regards, The Quince Team
   

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5. M

   Mylene

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd Time since last week, same weekend Last time Valentine's weekend, This time 1st Birthday. Same server. Same ambiance just happier guests. "Brandon" and my girl "I will surely mention her next visit I couldn't see her name since her name tag was a little bit blurry." I have my friend came from Houston and this is the place in mind to bring them and show them how Austin is different dinning in than anywhere else it's Quince Lakehouse y'all. I'm happy with Visa showing and recommending this place I was able to experience it here. Loving it more. Food was served good, hot, presentable and I don't mind waiting as long as it's fresh from the kitchen to my table and we'll made not rushed.
   

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   Quince LakehouseResponded 6 days ago

   Dear Mylene, We’re absolutely thrilled to hear that you’ve now visited Quince twice in such a short time—and for such special occasions! Thank you for bringing your friends from Houston and for trusting us to showcase a unique Austin dining experience. Brandon and the rest of our team will be so happy to know they helped make your visits memorable. We appreciate your kind words and can’t wait to welcome you back again soon. Hopefully, on your next visit, you’ll catch your server’s name—we’d love to give them the recognition they deserve! Best, The Quince Team
   

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6. M

   Mario

   VIP

   San Antonio

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Quince has been a staple in our Austin experience since opening and has always set the bar high but we were not impressed today. Our service was subpar - having to hail the waiter multiple times because we hadn’t been checked on and needed water, additional drinks, etc. I was also given the wrong order and told there was nothing that could be done so I had to settle for a dish that I was not expecting. I would still suggest this restaurant, today just was not our day.
   

   Quince LakehouseResponded 6 days ago

   Dear Mario, Thank you for your continued support of Quince. We sincerely apologize that your most recent visit did not meet the high standards you've come to expect from us. Providing attentive service and ensuring accuracy with orders are top priorities, and we regret that we fell short during your visit. We would love the opportunity to make this right. Your feedback is invaluable, and we truly appreciate you still recommending us. We hope to welcome you back for a much better experience soon. Best, The Quince Team
   

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7. j

   jessica

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on February 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was great and the food and drinks were good. I had an indoor reservation, but because there was a large party at one table inside, they were trying to sit the other guests on the covered patio. It was absolutely freezing, guests were eating with winter coats on. There were plenty of open tables inside. We were moved inside where the temperature was better and we didn't have to eat in winter coats. There were plenty of other tables. no one should have had to suffer on the patio.
   

   Quince LakehouseResponded on February 20, 2025

   Hi Jessica, Thank you for your feedback and for recognizing your waitress and the quality of our food and drinks. We sincerely apologize for the initial seating arrangement and any discomfort caused by the cold patio. We’re glad we were able to move you inside, but we understand that no guest should have to dine in uncomfortable conditions. Your comments will help us improve our seating management so that all guests have the best possible experience. We appreciate your visit and hope to welcome you back soon! Best, The Quince Team
   

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8. J

   Jo Anne

   Austin

   21 reviews

   5.0

   21 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely interior. Excellent food and service. The cheesecake was amazing. Will be back.
   

   Quince LakehouseResponded on February 19, 2025

   Thank you, Jo Anne! We're thrilled to hear that you enjoyed our food, service, and the ambiance at Quince. And we're so glad you loved the cheesecake! We look forward to welcoming you back soon. Best regards, The Quince Team
   

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9. R

   Robert

   VIP

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Service was fine. Food wasn’t very good. Drinks were good.
   

   Quince LakehouseResponded on February 18, 2025

   Hi Robert, Thank you for your visit. We’re sorry to hear that the food didn’t meet your expectations. Could you share more details about what you ordered and what specifically was disappointing? We’d love the opportunity to improve and hopefully provide you with a better experience in the future. Best regards, The Quince Team
   

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10. J

    Jonathan

    VIP

    San Francisco

    8 reviews

    2.0

    8 reviews

    Dined on February 17, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    This was our first and probably last visit. When I made the reservation I thought I reserved a table inside but we were sat in the seating area closest to the water. It was so loud we couldn’t carry on a conversation. The music was too loud for the room. Service was spotty and our food was very slow to come out. The spicy tuna roll had no flavor and the bao buns were hard like concrete. The hummus with short rib was excellent and a size able portion. The server was kind to not charge for the bao.
    

    Quince LakehouseResponded on February 18, 2025

    Hi Jonathan, We’re sorry to hear that your first visit didn’t meet expectations. We appreciate your feedback regarding the noise levels, service, and food quality. While we’re glad you enjoyed the hummus with short rib and that your server took care of the bao buns issue, we understand that the overall experience was not what you had hoped for. If you’d be open to giving us another chance, we’d love the opportunity to make things right. Please let us know if we can assist in any way. Best, The Quince Team
    

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