Quod Restaurant & Bar

Review summary

1. OT

   OpenTable Diner

   Cumbria1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   The noise level was unbearable and ruined our very expensive meal Not recommended
   

   Quod Restaurant & BarResponded 2 days ago

   Thank you for your review. I'm sorry to hear that the noise level during your visit affected your experience and I do hope this experience doesn't deter you from thinking of us in the future. Best wishes, Undine, Restaurant Manager
   

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2. A

   Anonymous

   Oxford2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved every minute., However a fixed 13:5% service charge seems too much.
   

   Quod Restaurant & BarResponded 4 days ago

   Thank you for your review. I'm thrilled to hear that you had such a fantastic experience with us. The service charge is discretionary, and we are always happy to remove it upon request. I do hope you'll visit us again soon, we look forward to welcoming you. Kind Regards, Undine, Restaurant Manager
   

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3. P

   Peet

   Oxford1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Reserved a table - my favourite (402). Turned-up, and, because they had a better booking, I was relegated to another table with my guest. Surely, when a regular requests a table well in advance, Quod should honour that booking? To turn up, and to expect the table that one has booked, and then to be turned away is unacceptable. If I had have been forewarned, I would have booked elsewhere.
   

   Quod Restaurant & BarResponded 4 days ago

   Many thanks for your feedback. I am sorry to hear we were unable to accommodate you on your usual table. As a restaurant we endeavour to meet our guests every request. Unfortunately this is not always possible as we have to accommodate parties of various sizes and sometimes requests for the same table. I concede prior notification would have been beneficial in this case. I do hope this experience doesn't deter you from thinking of us in the future. With thanks, Joe Brown - Restaurant Manager.
   

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4. J

   Jackie

   Oxford1 review

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Disappointing. Been eating at Quod for years, usually a good experience. Standards are falling and prices are rising. took a long time to get service though the order once placed, came reasonably quickly. My order came minus 2 significant elements which had to be brought on the side. the chicken liver parfait was tasteless, which salt could not improve and the pizzetta unexciting and the flavour dull. Charges are now high, but further, the service charge is 13.5% which is difficult to refuse - this is too high for an overall cover charge. Unless I hear of real improvement i won't go again.
   

   Quod Restaurant & BarResponded 5 days ago

   Thank you for your review. I'm disappointed to hear that your recent experience did not meet your expectations. I would also like to apologize that the dish you ordered came with two missing elements, this should not have happened. I have passed your feedback to rest of our management team. I do hope that you will give us another try soon. We look forward to welcoming you back. Best wishes, Undine, Restaurant Manager
   

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5. N

   Nick

   London9 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My son sprecifically requested Quod for his 15th birthday lunch, and it did not disappoint. Full marks.
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm thrilled to hear that you son had wonderful 15th birthday celebrations with us. We do hope we can welcome you back soon. Best wishes, Undine, Restaurant Manager
   

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6. D

   Deborah

   London11 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Quod never disappoints. Our food was delicious, the staff are so friendly and knowledgeable about the food. A special mention to manager Joe Brown who as always was ultra efficient and delightful. Even a little birthday treat was produced for one of our party. Our request to be seated towards the back of the room was immediately accommodated. Looking forward to our next visit.
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your wonderful review. I'm so glad to hear that you found our food to be delicious and our team to be knowledgeable and friendly. I have passed your compliments to my colleague Joe, who I know will be very happy to hear that you had a great time and you felt very looked after. We look forward to welcoming you back soon. Kind Regards, Undine, Restaurant Manager
   

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7. R

   Rachael

   Oxford10 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent set lunch menu - food was all very good quality. Lovely atmosphere. Not impressed to be automatically charged 13% service though so for that reason would not automatically recommend to others.
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm glad to hear that you found our food to be good quality, and that you enjoyed the atmosphere in our restaurant. I I do hope you will visit us again soon. Kind Regards, Undine, Restaurant Manager
   

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8. S

   Sara

   Spain3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food steak cooked perfectly, staff very polite and we didn’t feel any pressure to be quick
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm glad to hear that the steak you ordered was cooked perfectly and that the service was relaxed. We hope to welcome you back soon. Kind Regards, Undine, Restaurant Manager
   

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9. J

   John

   Oxford15 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The six of us meet regularly in Quod for lunch and always all is excellent, both in quality and service!
   

   Quod Restaurant & BarResponded 6 days ago

   Thank you for your review. I'm delighted to hear that the quality and service is always excellent when visiting us. We hope we can welcome you back soon again. Kind Regards, Undine, Restaurant Manager
   

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10. E

    Elizabeth

    Oxford1 review

    5.0

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food very good service and easy booking. Very good all round highly recommended
    

    Quod Restaurant & BarResponded on February 26, 2025

    Thank you for your review. I'm so delighted to hear that you found the food to be excellent, and the process of booking a table with us easy. Hope we can welcome you back again in the near future. Kind Regards, Undine, Restaurant Manager
    

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