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Rainforest Cafe- Niagara Falls, Niagara Falls, ON

Rainforest Cafe- Niagara Falls

3.4
3.4
202 Reviews
CAN$31 to CAN$50
American

Make a reservation

2 people
7:00 p.m.
Booked 20 times today
  • Child-friendly
  • Lively
  • Good for special occasions
The Rainforest Cafe located in Niagara Falls Ontario Canada, opened in May 2001 and offers a diverse menu that will please all members of your family or group. The combination of great food and a one of a kind décor featuring animatronic animals, indoor thunderstorm, sounds of the jungle and more all add to this unique dining experience.

Located on the Falls Avenue Entertainment Complex the Rainforest Cafe keeps you connected to the best that Niagara Falls has to offer including: 4-Diamond fallsview accommodations, the 3 acre Fallsview Indoor Waterpark, the only Hershey Store of its kind and Casino Niagara! Other dining options are also available including Hard Rock Cafe, Perkins, Fallsview Restaurant and the Fallsview Rainbow Room Restaurant. All of this is available to guests with the added bonus of being directly across from the Falls.

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu 12:00 pm–9:00 pm Fri 12:00 pm–10:00 pm Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (905) 374-5210
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Pawan Lulla
  • Neighbourhood
    Niagara Falls
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine

What 202 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.1Food
  • 3.6Service
  • 4.1Ambience
  • 2.6Value

NoiseModerate

Loved For

  • Toronto / Ontario

    Child-friendly

  • Niagara

    Child-friendly

Review summary

AI-generated from verified diner reviews
Rainforest Cafe in Niagara Falls offers a whimsical rainforest atmosphere that kids adore, with animatronic animals and simulated thunderstorms enhancing the experience. While the "fun experience for kids" is a highlight, reviews mention that the food is "overpriced" and service can be slow. It's great for an occasional visit with family.

202 Reviews
  1. Jessica

    VIP

    Toronto

    7 reviews

    1.0

    7 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Waste of money. Disgusting food. Horrible service.

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  2. Renuka

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on December 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 5
    The food was terrible and service was mediocre. We couldn't even eat our pasta. It was so bad. Very disappointed about the food because the ambience is so lovely. Service was mediocre.

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  3. Geoffrey

    Toronto

    1 review

    2.0

    1 review

    Dined on November 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Overall a blah visit. If it wasn't for the exceptional manager visit would have been a waste. Made reservations 2 days before going for a group of 5 birthday. But when we arrived at the restaurant there wasn't anything listed, even after showing the staff our booking reference. Got sat a short while later. Waiter seemed very good to start and was attentive when placing order, but then almost never showed up again until very end. We got sat in a section where the lights above weren't working so reading the menu was very hard to do. Service was terrible from there on out, server made a comment about us being first time "over the border" when he did finally come by at the end. Except we're from Ontario. So not sure if guy had a prejudice against Americans and that's why we had poor service. Food was just ok, half my meal was cold rest was perfect. Spent $20 on the volcano dessert for our daughters birthday, as had seen others get it and how other servers made it a whole fan fair. Our server just brought it out, lit it at the table and walked away. Definitely was the worst experience we've had at a rain forest Cafe.

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  4. Natalie

    Detroit

    1 review

    2.0

    1 review

    Dined on November 24, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Server was pleasant but slow. 4 people, 2 kids, 2 adults ordered an appetizer, 2 cocktails, burger, entree salad, and two kids meals. Kids didn’t like the pizza flavor so one kids meal was removed from the bill. Total bill was still $200. Adult entree salad was missing cheese. Adult burger came with cheese but did not mention it on the menu. A lot of little things and overall value for the price was not great. Could have been due to off season time and operating with less staff than usual. Very expensive for what you get. Ambiance was nice and clean but over rated.

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  5. Emma

    Toronto

    1 review

    3.0

    1 review

    Dined on November 21, 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    For what we paid, I expected more but the food was excellent and the portions large

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  6. Alvin

    Toronto

    1 review

    2.0

    1 review

    Dined on November 10, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    expensive and food is bland , dark area and hardly see the food to eat. service is okay they’re friendly and fast .

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  7. Tracy

    VIP

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on November 10, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    The waitress forgot part of the order, she apologized and mistakes happen. But then it took the kitchen almost an hour to make one meal, a steak. Two different managers came over and said they would speak with the kitchen. They never came back and the food never came out. Almost an hour and 15 mins later then food came out. Everyone was done. The waitress never came back to bring the kids their ice cream or to refill the drinks or give water. So many other restaurants to go to definitely not worth it

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  8. Margaux

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    The restaurant is not well equipped to deal with allergies. My husband is allergic to shellfish. We advised the server. It took several back and forth discussions between our table and the kitchen, and my suggesting that we settle up the drinks and find another restaurant for dinner before a meal was suggested that could accommodate my husband’s allergy. We knew that there was shrimp on the menu, but most chain restaurants are extremely careful about accommodating allergies. We were shocked by how unwilling they were to accommodate his allergy. While his allergy ultimately was accommodated, it was an uncomfortable experience trying to persuade the restaurant to accommodate us. We won’t be back as a result. I hope that the restaurant will take this as constructive feedback and ensure that there are allergy-friendly food options in the future. My son and niece loved the decor, but you do pay a premium for it. Dinner came to $230 for 2 adults and 2 kindergarten aged kids. They charge $4 for kids drinks without free refills on top of the charge for the kid’s meal, which seems a bit excessive. Food quality is average.

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  9. Ryan

    VIP

    Toronto

    1 review

    1.0

    1 review

    Dined on November 3, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Despite having a reservation for 9:00P in a mostly empty restaurant we waited for 20-30 minutes for out tables. Drinks and food took 1-2 hours to be served. Some people in our group never received their food at all. Servers forgot many drinks and when asked we were told the bar closed at 10:00 so we weren’t getting our drinks. Two servers helped our group. One was trying her best and was friendly and polite, the other was rude and abrasive as was the support staff. Some of the kids in our group were brought the wrong drinks and food and were told “well that’s what you’ve got” when they asked for a replacement. Quite honestly just some of the worst service I’ve ever encountered.

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  10. Melyssa

    Toronto

    1 review

    2.0

    1 review

    Dined on October 31, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    C’est rendu excessivement cher pour la quantité…. Très décevant…

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FAQs

Rainforest Cafe- Niagara Falls is rated 3.4 stars by 202 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 20 times today
Google Map for Rainforest Cafe- Niagara Falls

4915 Clifton Hill, Niagara Falls, ON L2G 3N5

Additional information

  • Neighbourhood
    Niagara Falls
  • Hours of Operation
    Mon–Thu 12:00 pm–9:00 pm Fri 12:00 pm–10:00 pm Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Pawan Lulla
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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