Rainforest Cafe - Opry Mills

Review summary

1. K

   Kirsten

   Alabama

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Atmosphere was so fun- even with my adult children!
   

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2. J

   Joe

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great birthday experience. Thank you Rainforest Cafe!!
   

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3. W

   Wendy

   Nashville

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was great. Clean. Good food. Clean restroom.
   

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4. C

   Christie

   Detroit

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We waited 30 minutes after our reservation for our table to be ready and an additional 35 minutes before we were able to get our order in. Staff members were not knowledgeable about their own promotions. Staff members were rude and felt rushed. Our appetizer came at the same time as our meal. One member of our party did not receive their order until about ten minutes after all others. The meal was decent but not as good as other restaurants for the same price.
   

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5. D

   Diane

   Alabama

   29 reviews

   5.0

   29 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The service, considering the crowds, was excellent! Very friendly and accommodating. Food was good and very fairly priced. Great place for kids of all ages. Would highly recommend!
   

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6. C

   Connie

   Cleveland

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex gave us excellent service, very polite and professional! Truly a great experience.
   

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7. OT

   OpenTable Diner

   Louisville

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for our 4 year old grandson. Food good. Served great
   

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8. G

   Galvin

   Western KY

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it. Kids had fun- we had the best server. Ty
   

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9. A

   Angie

   Nashville

   1 review

   2.0

   1 review

   Dined on November 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   The food was substandard and too ay too long to come. The waitress was very busy and didn’t make it to our table as often as needed and forget to get a requested drink order.
   

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10. J

    John

    Nashville

    6 reviews

    2.0

    6 reviews

    Dined on November 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    My first visit to this location. Very helpful when we sat down and when the server took out order, than that was it. After the food was served we reminded the server that we had not received our salad, which we received about halfway through the entree. When finished it took 30 min to be presented and pay the check. Most of the issue was they didn’t know how to apply the credits for the “Landry Club”. The manager was finally enlisted to help. It is their club, so one would think they understand it. I guess not. On a funny note, the young family sitting near us, got up to bring the children to the facilities and see the “jungle” but when they returned to the table, it was cleaned and reset. They waited for the server. Take a pass
    

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