Rainforest Cafe - Sawgrass Mills (Ft. Lauderdale)

Review summary

1. J

   Joan

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Fun atmosphere . Food and service ok. Enjoyed the automated gorilla show.
   

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2. C

   Cecilia

   Miami

   13 reviews

   vip
   3.0

   13 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Our burger came out raw (we asked for medium), and when we questioned the doneness we were brushed off. Food was mediocre and lukewarm.
   

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3. A

   Ana

   Miami

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very good experience and customer service the waiter really nice
   

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4. E

   Elina

   West Palm Beach

   34 reviews

   vip
   4.0

   34 reviews

   Dined on October 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a good time. Wanted more of an experience though but we enjoyed it.
   

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5. OT

   OpenTable Diner

   Fort Lauderdale

   1 review

   1.0

   1 review

   Dined on October 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   The food was good at all, however the atmosphere is nice and children will enjoy it. The service was good, but I think they should try changing the quality of food served.
   

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6. K

   Kimberly

   Fort Lauderdale

   1 review

   3.0

   1 review

   Dined on October 12, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   They were shortstaffed and the waitress never checked on us or asked us if we needed anything. It took a really long time to get our food and it was extremely overpriced.
   

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7. M

   Maria Eduarda

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Good experience! Meals are too big for one person
   

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8. N

   Natalie

   Miami

   1 review

   1.0

   1 review

   Dined on September 18, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Don’t waste your money! Service was horrible. No attention to the customers… Food was beyond disgusting! How do you get shrimp wrong. So sad that as beautiful and detailed of a restaurant that you can have really bad service and really really bad food
   

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9. J

   Jesica

   Miami

   1 review

   5.0

   1 review

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente. No esperamos haciendo la reserva. Muy buen lugar
   

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10. J

    Julie

    Washington DC

    18 reviews

    3.0

    18 reviews

    Dined on September 1, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 5

    They seated us more than 30 minutes after the reservation time. (We all were there before the time of our reservation.) It took about 90 minutes for the food to come out after we ordered. The waiter was wonderful and tried his best. Strangely, people who were seated at a table next to us 45 minutes after we were seated received their food 30 minutes before we did. The manager apologized and comped a lot, but this was ridiculous. Management needs to undertake a serious analysis of their procedures.
    

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