Ramsays Kitchen - Boston

Review summary

1. K

   Katharine

   VIP

   Greater Boston

   28 reviews

   1.0

   28 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Do not waste your money. We went today, on Christmas, and had one of the worst restaurant experiences of all time. We were sat right by the door…so we were freezing as it kept opening. But, we were still hoping for a wonderful meal. They did not give us menus when we sat down. The waiter, 15 minutes later, said hello and then went to get menus. He quickly dropped them and took off. There was no wine/cocktail menu. After waiting another 15 minutes we asked another server for one and were told they had run out. Our waiter eventually found one for us, but we then waited another 20 minutes for drinks and in that time he was no where to be found. We finally ordered…3 entrees, and a side. Our entrees arrived but no side. Thinking our waiter would be by shortly we waited but, yet again, we had to find another server to find him. In total, we had to ask another staff member to find our server 4 times. The beef Wellington, the signature dish, was okay but the potato puree was freezing cold and it was clear the plates had been set with the puree and vegetables were plated well before the meat and had sat. Dessert was fine…and the mocktails I had were delicious. But, we also had to get someone to find our waiter to get the check and as I got up from the table I noticed I had gotten gum on my pants from the underside of the table. On another positive note…the valet was convenient and quick.
   

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2. C

   Christian

   Greater Boston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   I went on December 25th, expecting they would offer brunch. The menu was very limited, all the food arrived cold, and they offered us coffee, but all the cups were stained because the coffee had spilled. Considering the price and the cost-benefit ratio, I was not satisfied with the expectations I had. The waiter was very kind, which was the only redeeming factor.
   

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3. M

   Miguel

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best dining experiences we’ve ever had. The location, the ambiance, the staff, the drinks, the food, the value for the money, simply amazing! Thank you Emilio and Sebastian at the bar for the best Old Fashioned and pumpkin spice latte cocktails ever; and especially, thank you Camilio, our server at the table, for the best recommendations for food anyone could ever get. Camilo was kind, knowledgeable, and funny. It truly was an amazing dining experience, and we can’t wait to go back.
   

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4. A

   Adrian

   VIP

   Caribbean

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food overall was fine, our main server was very good, but the waiters/bus boys who brought the plates to the table were just awful, the worst I have ever seen. Zero smile, zero words, and they made mistakes with EVERY plate being handed to the wrong diner. The scallops dish was bland overall. No steak knives offered for the beef wellington. Just disappointing from such a brand and such a priced restaurant. Gordon - get your team to take a close look at the small details here...I cannot believe you would be happy with this...
   

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5. A

   Aleric

   VIP

   Orange County

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic experience & our waiter Tyler was amazing!
   

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6. G

   GARY

   Greater Boston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Stellar service and food quality! Perfect ambiance and do order the RK Burger! Best in town hands down! Server Tyler was the best, attentive, personable and a true professional, he definitely added to our experience! Commendable execution from start to finish, he had all the extra touches, observations and dialogue
   

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7. j

   jill

   VIP

   Greater Boston

   19 reviews

   3.0

   19 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Atmosphere is lovely in a great location Service could have been better Breakfast was ok
   

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8. L

   Lorayne

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. We were delighted with the food and waiters, definitely will recommend and visit again.
   

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9. B

   BISTRA

   New York State

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I expected more - one of the glasses had broken edge, my husband almost cut his lip, the service was disorganized, they messed up the desert order, the food didnt come at the same time for all the party. I gave 3 and 4 only because of my respect to Ramsay Gordon, I think if you knew personally about those fails he would never tolerated it.
   

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10. N

    Noreen

    VIP

    Greater Boston

    7 reviews

    2.0

    7 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Food was salty and service was lacking - for the high priced entrees you would expect the wait staff to know who to serve it to at the table- instead of asking who had what and then mixing up the dishes - nothing special for $400 for 3 people - we won’t return.
    

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