Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy

Review summary

1. K

   Kevin

   Hawaii

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kiera and Jeremy excellent customer service provided, will be back again soon
   

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2. T

   Terry

   Tahoe

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The Seafood was not great. Although my husband's beef wellington was good. We were seated looking at the casino walkway, people were walking right by us, which was not a great ambiance for an anniversary dinner. I feel like they could have blocked off the casino with a glass wall to help with the atmosphere. The cigarette smoke was not great, but I guess that is what one gets for eating in a casino. The first round of drinks that we had were good, the second came out strong and one of the glasses was sticky. For what we were paying for you would think that it would have been better. The service staff were great but all in all a disappointing night out. :(
   

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3. M

   McKenzie

   Tahoe

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Over all it was very good. There was 5 of us and the bill was cheaper than i was expecting. The food was good and our waiter PJ was very nice. We always had water and never ran out.
   

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4. S

   SHANNON

   VIP

   Tahoe

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Well we tried this restaurant again. Last time was right after it opened and there were a ton of service issues. We figured by now the kinks would be worked out and some were. The bar was quicker this time. But we were made to feel so uncomfortable. We were a party of 4 and decided to share two salads, two appetizers and two entrees. All of the items arrived to the table at the same time. When I told the expediters from the kitchen that we wanted salads and appetizers first, the server came over and said he was sorry but this is how I ordered it, saying I said I ordered and asked for all items at once. Fine, we would take all the Items. Then the server walked over to another server and then later our bus person and loudly said I ordered it that way. Lastly the server took the manager aside and told her I ordered it that way. We had already accepted the food being delivered at one time and didn’t make a big deal about it. We were so uncomfortable hearing him repeatedly state it was our fault for ordering everything to arrive all at once. The food was good but for $400 I would hope for a little better service. Instead of repeatedly stating what I did wrong, maybe the server could have said “sorry I should have asked how you wanted it to come out” or similar. We would have enjoyed our salad and appetizers first as our entrees were cold-ish by the team we ate them. Probably going to skip eating at The Kitchen in Reno- the Vegas one is great though, excellent service and a great tasting menu.
   

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5. B

   Brian

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food and great vibe! Get the Wellington.
   

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6. G

   Greg

   Tahoe

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very, Very disappointing He may have high standards on the show but not in his fish and chips or restaurant. Wellington was well done Crab cake was room temp 1 Dessert was just terrible Very noisy We spent over $500 for 2 and both have had far better experiences for far less We were going to give Hell's Kitchen in Tahoe a try when we are up there in Jan but have decided to pass on it, we will make reservations at a higher end restaurant. I would say we each got $25 meals
   

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7. D

   David

   Tahoe

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server PJ was great and the food and drinks where topnotch.
   

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8. N

   Natasha

   Tucson

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my birthday alone and the server Jeremy made me feel special ! The food was AMAZING, the cocktails were great, couldn’t even taste the liquor. Great ambience and music.
   

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9. E

   Evelyn

   Tahoe

   11 reviews

   2.0

   11 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The presentation was very nice, however, the food was mediocre at best. Portion sizes were small while the prices were excessive for what you got. Bland food was served with strong sauces to try to make it feel special. The noise level was horrible and the “background” music was so loud you had to shout at the person across from you. When asked to turn down the music, we were told that the Ramsey team set the volume. When we asked for a vegetable substitution, we were told that it was not allowed by the Ramsey team. They tried to deny the local’s discount because my card didn’t have a little sticker that said local—even with a driver’s license for proof—because the Ramsey team didn’t allow it. When I said I’d just pop down to the service desk and get a sticker, the manager said she would make an exception this one time!
   

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10. C

    C. Andrew

    Tahoe

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very pleasantry surprised. Not that I didn't think it would be good, but sometimes the celebrity chef restaurant thing can be disappointing in reality. Not so, here, though. Food and service were superb. Definitely recommend.
    

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