Red Lion - Grantchester

Review summary

1. I

   Ian

   Cambridge

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   The food was ok but there was no welcome and little attention from staff. The manager on duty made no attempt to greet us on arrival and we were there for quite a while before anyone even noticed us. The young waiter gave us the wine to taste but didn't bother to pour it for us. There were no forks offered with dessert. Overall, I would say it was a mediocre experience. We have eaten there a few times before but the quality of service has fallen significantly. You feel like a number, not a customer. I have just checked my receipt and can see that 12.5% service charge was added. I didn't notice this when paying and it was definitely not pointed out to me. Given the lack of service, I would not have paid it and hope that it will be returned.
   

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2. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Red Lion Granchester is one of our fav local place. Each visit has always been a pleasure. This time we came to celebrate my Goddaughter’s Baptism day. The service (we had Sunday roast), food and ambience were great. I highly recommend The Red Lion. Friendly & efficient service, good food, good value and they are child & pet friendly.
   

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3. S

   Susan

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely pub with a nice ambiance. Really good food and service 😋
   

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4. D

   Darron

   Cambridge

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and portion sizes were good. The service here is excellent. Our server was attentive without being intrusive. We never had to ask for anything twice. We will definitely be booking Christmas lunch with them again
   

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5. J

   James

   London

   1 review

   3.0

   1 review

   Dined on December 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Have eaten here lots before usually great but not so good today. Very busy so probably to be expected. Service was fantastic.
   

   Red Lion - GrantchesterResponded on December 23, 2024

   Good morning James Thanks for leaving us a review. I hope you do come back in the new year. Many thanks
   

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6. S

   Sonja

   Cambridge

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had our Christmas lunch at the Red Lion in Grantchester and have to say it was absolutely fabulous, the service was great and everyone left full. Highly recommend this amazing pub/restaurant
   

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7. E

   Emma

   Cambridge

   2 reviews

   5.0

   2 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The menu was brilliant with lovely things to pick for lunch as well as more substantial things for a big meal. The service was quick and very friendly.
   

   Red Lion - GrantchesterResponded on December 23, 2024

   Good morning Emma Thank you for the review, we really appreciate it. Hope you have a great Christmas!
   

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8. J

   Jerome

   London

   4 reviews

   5.0

   4 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great pub for lunch near Cambridge. We are in the bar which was quite noisy for a Sunday. Food was excellent as was the service. Do make sure to register your car number plate for parking when you enter the pub to avoid a £100 parking fee/ fine from Euro Car Parks.
   

   Red Lion - GrantchesterResponded on December 23, 2024

   Good morning Jerome Thank you for your review. It was a really busy day yesterday and I am pleased you had a good time. Merry Christmas
   

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9. H

   Holly

   Washington DC

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Definitely wouldn’t recommend and wouldn’t rush to go back. We possibly just had a bad experience, the food was good but we didn’t buy starters or desserts when we normally would as their were lots of strange mixes of foods, this is a personal preference and we looked at the menu beforehand but some of the dishes had changed on the day or were no longer available. Parking is a nightmare!! If you’re lucky to get a space they’re tiny. Staff were the real let down, not helpful, asked for another drink no can’t do that, waiter hard to find, asked for gluten free options there are none!!! Then got given a QR code to scan the menu online isn’t clear with these options its really not hard to print GF on a menu. Waiter asked if they could answer any questions, asked them to tell us the gluten free options, said they would ask the kitchen, back a minute later to say they’re too busy to answer the question. Not helpful, we left not wanting to spend anymore money their, definitely got too high brow for its boots and sadly not a pleasant birthday experience.
   

   Red Lion - GrantchesterResponded on December 23, 2024

   Good afternoon Holly Thank you for leaving your feedback. We really appreciate it. I will reach out you. Merry Christmas
   

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10. J

    Jenny

    London

    6 reviews

    3.0

    6 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Nice ambience and really friendly staff. Service a good speed. Food very disappointing- sinewy beef, hard to cut into and reheated roast potatoes which were slightly hard on the inside. Fish and chips on the other hand were very good. Desserts also good. Roast dinners let it down though overall.
    

    Red Lion - GrantchesterResponded on December 23, 2024

    Good afternoon Jenny I am sorry you didn't enjoy the roasts. I will reach out to. Merry Christmas.
    

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