Red Lobster - Southaven

Commentaires sur le restaurant Red Lobster - Southaven de personnes qui y ont mangé. Selon des cotes récentes.

1. Z

   Zack

   Memphis2 commentaires

   1.0

   Y est allé le 22 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Unfortunately, we had a terrible experience tonight at red lobster Southhaven, Mississippi. When we got there we were seated and then we waited over an hour to receive our order. After waiting so long, I tried to speak with a manager, but no manager ever came. We eventually told the server we couldn’t wait any longer and decided to leave. We felt like they were prioritizing other patrons more than us, and many people receive their food before we did. Our server stopped checking on our table at one point before we left, and we had to literally walk all over the restaurant to try to find help. I don’t say this lightly, but I do not recommend this location at all, and I don’t do these types of reviews very often. Please do not come here. There are many other restaurants that will provide better service and a better value in the Southaven area.
   

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2. M

   Marcus

   Mississippi1 commentaire

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Sat down for 2 hours and didn’t receive food at all so we left
   

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3. L

   Lexus

   Denver 9 commentaires

   2.0

   Y est allé le 15 février 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 3
   4. Ambiance 1

   Valentine’s was and usually always a busy night. Even though we had reservations we were on the wait list for an hour due to the kitchen being super behind. We wait, over 30 minutes for our drink and an additional hour for our food. Of course the sides were cold. & the food was not to normal expectation!
   

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4. V

   Vanessa

   Memphis2 commentaires

   4.0

   Y est allé le 15 février 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   It was Valentine's Day, so we expected a crowd. We got to our seats quickly, but it took over an hour to receive our food. Our server Tasha was great, and the manager on duty was making sure things ran smoothly. It was busy, but it was a good night out.
   

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5. D

   Debbie

   Memphis4 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   The overall experience was not the best that I have gotten from Red Lobster in the past. It may be that it was Valentines Day. Several parties of 2 or more complained about food not coming to their table. The manager spent most of her time writing down complaints the entire time my husband and I were there. We arrived 10 minutes before our reservation time. Took 20 minutes to get our table. Took another 50 minutes for all of our main food to come out. I was served one of my side items 10 minutes before the rest came out. The server was not the best but did his best to serve our food. We will not go back too soon. It had been over a year since we last attended this restaurant. Maybe with this review management will work to resolve issues at this location.
   

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6. H

   Heather

   Atlanta2 commentaires

   3.0

   Y est allé le 24 décembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 2

   Out server, Robert, was outstanding. But the remaining staff were dismissive. Food took forever to arrive and was overcooked.
   

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7. MK

   MsKayKay

   Memphis34 commentaires

   2.0

   Y est allé le 6 novembre 2021

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   They needed to sweep the floor. Paper towels and straws on the floor at front entrance and sporadically throughout. The manager walked around with a tablet the whole time stepping over trash. She didn’t speak or greet customers at their tables. Our waitress was new I think. The service was slow. She tried to bring out 3 tables items at 1 time, I guess for her efficiency. We ended up getting our appetizer 20-25 min after ordering and the entrees came out 2 min after the appetizer. My daughter opened her silverware and an ant crawled out. Next thing you know there were 4 ants crawling on our table. I told the manager and she said the ants must have come from the window outside. There were no apologies. We ended up packing up our food since we were already 1.5 hrs in and I didn’t want to be there a min longer. Needless to say, Red Lobster has gone down tremendously. This was a horrible experience and I don’t plan to visit again. It’s a shame to even have this place listed on Open Table.
   

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8. F

   Familyman VIP

   Memphis18 commentaires

   1.0

   Y est allé le 6 octobre 2021

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 2

   Very poor food quality for price. Cold baked potato, no spoons. Waiter attempted good service but clearly frustrated by restaurant's kitchen and supply issues.
   

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9. GC

   GeraldineC

   Memphis23 commentaires

   5.0

   Y est allé le 23 septembre 2021

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service despite being short handed. The working staff did a great job accommodating customers.. I commend all of them ❤️👏❤️
   

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10. AR

    AdrinaR

    Memphis18 commentaires

    5.0

    Y est allé le 8 juillet 2021

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    James was an excellent server.
    

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