Red Lobster - Springfield - Dirksen Parkway

4.0

21 Reviews

$30 and under

Seafood

Make a reservation

2 people

Mar 5, 2025

7:00 p.m.

Good for special occasions
Good for groups
Good for business meals

Elevate your day at Red Lobster, where fun meets fancy and every meal is a celebration.

Whether you’re marking a special occasion or treating yourself or your crew, Red Lobster is the perfect place to enjoy all your seafood favorites. Dive into our signature shrimp, wild caught lobster and crab, and more. Plus, a variety of fish and popular non-seafood items like our Cajun Chicken Linguini Alfredo.

Looking for a showstopper? Create Your Own Ultimate Feast or select a Live Maine Lobster straight from the tank. Or explore our Daily Deals with a different special available each weekday at a price you’ll love. Toast the day with Signature Cocktails including Lobster Punch and Main Deck Margarita Flights to make any moment feel festive. You won’t want to miss our newest menu items or special promotions like Lobsterfest and Crabfest. Reserve online today.

Group Dining, To Go, or Catering options. For parties of 11+, please call.

Additional information

Location
2696 S Dirksen Pkwy, Springfield, IL 62703-4506
Phone number
(217) 529-6900
Price
$30 and under
Cuisines
Seafood, American, Shellfish
Hours of Operation
Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
Dress code
Casual Dress
Parking details
Public Lot
Payment Options
AMEX, Discover, JCB, Mastercard, Visa

What 21 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on all time ratings

4.1Food
4.1Service
3.8Ambience
3.8Value

Noise • Moderate

21 Reviews

L
Lindsay
Unspecified
1 review
4.0
1 review
Dined on February 15, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 3
Made a reservation for 7:45 and waited for over an hour, along with 20 other people. The staff had no clue what was going on and could not seat everyone when there were clearly tables open. Our server was great but you could tell she was burnt out, they all were
Is this helpful?
K
Kayla
Chicago
1 review
1.0
1 review
Dined on February 15, 2025
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
We had reservations for 7:30pm on Valentine’s Day. We got there promptly at 7:30. We then waited until 8:45pm to be sat for dinner. Only after I complained to the hostess when they sat people that came in after us and had a reservation after us! The hostesses were very unorganized. They forgot to write people’s names down. They didn’t prioritize revelations over walk-ins, it was completely disorganized and unprofessional. On top of that the food was not great. My lobster was rubbery. The steak was meh. It was sad for the wait and the cost. The only redeeming thing was that our waitress was wonderful.
Is this helpful?
KC
KathyC
Chicago
1 review
3.0
1 review
Dined on October 14, 2023
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
Very understaffed. Wait to get food after order was about 40 minutes. Shrimp was hot and tasty, mashed potatoes were cold. Dirty dishes stacked on trays when we got there were still there when we left. No app plates because there weren’t any clean. Staff was very friendly but had too many tables to give good service.
Is this helpful?
OT
OpenTable Diner
Lake of the Ozarks
2 reviews
4.0
2 reviews
Dined on July 28, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 3
I had open table request for 6:45. They told me 25 minutes and told them about open table. It was 6:20 and they said that would move us up. People came after us and got seated before us. About 7 we were seated. How does that happen? I estimated my arrival wrong but they said twice we should be soon. (I checked after 25 minutes.)
Is this helpful?
DM
DeannaM
Chicago
1 review
5.0
1 review
Dined on June 18, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Food is always good. Service was great. We got there early so wasn't too busy yet. Father's Day and all-you-can-eat shrimp it got busy quick, but the servers did a great job.
Is this helpful?
OT
OpenTable Diner
VIP
Chicago
3 reviews
1.0
3 reviews
Dined on May 15, 2023
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 3
I have been coming to Red Lobster for 30 years. This was by far my worst experience I have ever had. Waited 20 minutes before waitress came to ask for drink order. We ordered endless shrimp and waitress brought full size portions of everything we ordered. Asked for manager to adjust our bill but waited 35 minutes for the manager before we could get boxes and head home. Overall I think we were there 2.5 hours, only got one drink offered, and had way too much food/plates on the table. This was very frustrating because I had my toddler with me who was getting very irritable. Entire evening was a cluster and it will take a lot for me to want to come back, which is sad because I loved Red Lobster so much. Just not the same.
Is this helpful?
RE
RobinE
Chicago
1 review
4.0
1 review
Dined on April 7, 2023
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
We were seated quickly, our service was wonderful. The food was paced well, it came out hot and plentiful. The only drawback was mom's nightly was a little tough to chew. Not bad enough to be sent back but enough for her to mention it while eating. Overall we will definitely be back!
Is this helpful?
AE
AuggieEMT
St. Louis
4 reviews
2.0
4 reviews
Dined on February 14, 2023
1. Overall 2
2. Food 4
3. Service 5
4. Ambience 4
Reservation on Open Table does not mean or even closes resemble “Priority Seating.” Set a table for two for 18:00, and we weren’t sat at a table until 19:22. 82 minute wait… ALSO, by using open table, we were placed at the bottom of the list (including walk-ins who had no “reservation.” Adriana the server was the only true selling point/saving grace of this experience, and the food was standard red lobster food. Do NOT use open table for Red Lobster as it will cause massive delays, and I regret wasting the time and energy on this.
Is this helpful?
DO
DineOut4Fun
VIP
Dallas
28 reviews
5.0
28 reviews
Dined on May 19, 2022
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Why don't we eat here more often! Fabulous coconut shrimp. Great value.
Is this helpful?
OT
OpenTable Diner
St. Louis
1 review
1.0
1 review
Dined on April 24, 2022
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
The restaurant is really run down, stinky, and the service was horrible. We will not be back.
Is this helpful?

FAQs

Red Lobster - Springfield - Dirksen Parkway does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - Springfield - Dirksen Parkway also offers takeout which you can order by calling the restaurant at (217) 529-6900.

Red Lobster - Springfield - Dirksen Parkway is rated 4 stars by 21 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Mar 5, 2025

7:00 p.m.

Google Map for Red Lobster - Springfield - Dirksen Parkway

2696 S Dirksen Pkwy, Springfield, IL 62703-4506

Additional information

Phone number
(217) 529-6900
Price
$30 and under
Cuisines
Seafood, American, Shellfish
Hours of Operation
Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
Dress code
Casual Dress
Parking details
Public Lot
Payment Options
AMEX, Discover, JCB, Mastercard, Visa

Red Lobster - Springfield - Dirksen Parkway

Make a reservation

Additional information

Menu

What 21 people are saying

Overall ratings and reviews

FAQs

Does Red Lobster - Springfield - Dirksen Parkway offer delivery through OpenTable or takeout?

How is Red Lobster - Springfield - Dirksen Parkway restaurant rated?

Is Red Lobster - Springfield - Dirksen Parkway currently accepting reservations?

Make a reservation

Additional information