Red Rooster Overtown

Review summary

1. G

   Gibson

   VIP

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   They were out of several items on an already somewhat small menu. Lamb entree and a yam side dish, specifically—neither difficult to source. And parking is an issue—$16 to park in the public lot next door—and they don’t answer the phone to offer parking suggestions.
   

   Red Rooster OvertownResponded 1 day ago

   Hi Gibson, We sincerely apologize for your disappointing experience at Red Rooster Overtown. Our website indicates that there is street parking available around the restaurant, as well as the option to pay for parking in the private lot next door. Please know that it was never our intention to let you down, and we truly regret any shortcomings during your visit. We hope to have the opportunity to welcome you back in the future so we can provide you with a five-star experience and restore your faith in our restaurant. Warm regards, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
2. L

   Lawrence

   VIP

   Miami

   19 reviews

   5.0

   19 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Pleasant experience. Nice menu. Very nice decor. Excellent service.
   

   Red Rooster OvertownResponded 1 day ago

   Thank you, Lawrence! We are delighted to hear that you enjoyed your visit, and we hope you’ll join us again the next time you’re in the Overtown neighborhood of Miami. Warm regards, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
3. I

   Icey

   VIP

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had two plates of the oxtails and grits and one shrimp and grits from the brunch menu and they were both delicious! The brown sugar wings were good too! The cornbread was nice and soft and the jam and butter made a perfect pairing!
   

   • 

   Red Rooster OvertownResponded 1 day ago

   Thank you for your feedback, Icey! We are delighted to hear that you enjoyed your meals from our brunch menu. It’s wonderful to know that our oxtails and grits, brown sugar wings, and cornbread were to your liking. We are committed to providing the best food and service to our guests, and your insights are incredibly valuable to us. We appreciate your review and look forward to welcoming you back soon! Best regards, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
4. C

   Canae

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I went to Red Rooster for a birthday brunch. Red Rooster in Overtown has an incredible dining experience with its vibrant ambiance. I highly recommend the brown sugar wings; they are a delightful balance of sweet and savory, bursting with flavor in every bite. Overall, Red Rooster is a fantastic spot that beautifully blends great food with a lively atmosphere, making it a must-visit!
   

   • 

   Red Rooster OvertownResponded 1 day ago

   Hi Canae, Thank you so much for your glowing review! We're thrilled to hear that you and your friends had a memorable birthday brunch at Red Rooster Overtown. It's fantastic to know that our brown sugar wings hit the mark with you! We're also glad that our vibrant ambiance added to your experience. We strive to create a great dining experience for our guests and look forward to welcoming you back soon! Best wishes, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
5. R

   Ryan

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Carlos was fantastic! He made multiple suggestions that were spot on. The Oxtail Pepper Pot was delicious and a nice size portion for sharing between two people. Highly recommend the Mac and Cheese. For starters the M’s Cornbread and Tuna Tiradito are a few can’t miss options. Decor takes you to another place. Well suited to the Miami area. Cool design and well thought out space. Will definitely go back!
   

   Red Rooster OvertownResponded 1 day ago

   This is great news, Ryan; we're thrilled to hear that you enjoyed your experience at Red Rooster Overtown and that Carlos's service added that extra magic. It's great to know that our Oxtail Pepper Pot, Mac & Cheese, and M's Cornbread and Tuna Tiradito were a hit with you ~ those are some of our favorites, too. Your recommendations are much appreciated! We wish you a wonderful new year and look forward to seeing you soon. Cheers!
   

   Is this helpful?

   Report
6. C

   Caroline

   Tahoe

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Pasta was great! Service was very poor. Starters arrived before pre-drinks. Entrees were brought to the table before we had even finished the starters. The wine supposed to be paired to the main course was served halfway through our meal. Our waitress were super polite, however, kitchen and serving staff was completely unsynced. Will not visit again nor recommend.
   

   Red Rooster OvertownResponded 1 day ago

   Dear Caroline, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately, and we hope you will extend us a second chance and allow us to show you our best. With regrets, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
7. E

   Erica

   Dallas

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Been here a few times when Tyrease was the manager. It was always great service. The new manager was not as pleasant. We were celebrating a birthday and the atmosphere is just not the same. I planned to celebrate my next birthday there and have now decided against it. Food was good. A little pricey. Customer service needs to be improved and overall experience. Especially for first timers.
   

   Is this helpful?

   Report
8. A

   Anita

   Miami

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   When this location first opened I highly rated and recommended for happy hour and dinner. This is my first visit for a holiday meal buffet. Overpriced, the greens were over seasoned, had to tell the server to clear our table twice. I wasn't impressed with the food at all. The water pressure was so very low in the bathroom, it was difficult to was my hands.
   

   Red Rooster OvertownResponded 1 day ago

   Dear Anita, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, excellent service, and a fantastic atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately, and we hope you will extend us a second chance and allow us to show you our best. With regrets, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
9. A

   Ana

   VIP

   London

   7 reviews

   3.0

   7 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was well below average, starting with the hostess…two other parties of two were seated prior to us 🤷🏻‍♀️ food was cold, ribs and rib eye were good but cold, salads terrible, Mac and cheese was dry, greens 😱, brussel sprouts tasted like they were about to go bad…I could go on, but I’d rather not continue going down bad memory lane!
   

   Red Rooster OvertownResponded 1 day ago

   Hello Ana, Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience at Red Rooster Overtown. It’s clear that we did not meet the high standards of service and food that we aim to provide to all our guests. We appreciate your comments, and we will share your feedback with our culinary and service teams. We hope to have the opportunity to host you again and provide you with a much better experience. Best regards, The Red Rooster Overtown Team
   

   Is this helpful?

   Report
10. W

    Will

    Miami

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This Christmas, my girlfriend and I decided to celebrate at Red Rooster, and it undoubtedly exceeded our expectations. From the moment we walked in, the ambiance was captivating, with a warm, inviting atmosphere. The staff at Red Rooster were exceptional. They were professional and attentive while maintaining a friendly and kind demeanor, which greatly enhanced our dining experience. It truly felt like they were happy to have us there, adding a personal touch to the evening. The highlight, of course, was the food. Red Rooster offered a diverse buffet selection that was both creative and of high quality. We started with the oxtail fried rice, which was rich and flavorful. The soul food paella was another standout dish, with ribs that literally fell off the bone, paired perfectly with crispy, well-seasoned fried fish. The prime rib was juicy and cooked to perfection, embodying the essence of holiday dining. Every dish we tasted was a testament to Red Rooster's commitment to quality and creativity in their menu. This made our Christmas meal not just a dinner, but an experience in itself. Overall, I would rate our experience a 10/10. Red Rooster made our holiday celebration truly special, and we will definitely be returning. Whether you’re celebrating a special occasion or just looking for a great meal, Red Rooster is a must-visit.
    

    • 

    Red Rooster OvertownResponded 1 day ago

    Hello Will, Thank you for your wonderful review! We're thrilled you enjoyed our food and atmosphere. It's great to hear our team added to your experience with their professionalism and friendliness. We're honored to have been part of your holiday celebration. Looking forward to your return! Best, The Red Rooster Overtown Team
    

    Is this helpful?

    Report