Reilly Craft Pizza & Drink - Downtown

Review summary

1. S

   Steve

   VIP

   Phoenix

   15 reviews

   2.0

   15 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Basically this Reilly's downtown Tucson has reduced their menu to mostly pizza only. They have been eliminating menus items for several years to the point it no longer can be a first choice downtown restaurant, unless you want pizza. They have also been downsizing the size of the pizza while at the same time raising the price. Although the pizza is good tasting Reilly's is rapidly making themselves uncompetitive at this downtown location.
   

   Reilly Craft Pizza & Drink - DowntownResponded 2 days ago

   Hello Steve, Thanks for joining us for dinner. We'd love to hear your feedback and find out what you were looking for in our menu. Insight from our guests is invaluable to our mission to giving 5-Star experiences! We look forward to hearing from you soon! Cheers! Ryne Dever General Manager
   

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2. a

   anker

   Tucson

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Pizza was dry and cardboard like Service was excellent and the wine was very good and reasonably priced
   

   Reilly Craft Pizza & Drink - DowntownResponded today

   Thank you for joining us for dinner. Our sincere apologies for the poor pizza on this experience. We're always striving to give that 5-Star experience, so we hope you'll join us again for another night out! Cheers!
   

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3. L

   Lonnie

   VIP

   Denver

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was disorganized. My companion’s drink was served without any ice. The Caesar salad tasted spicy and we had to ask for plates for the pizza. I’ve been here before and it seems like it has gone downhill.
   

   Reilly Craft Pizza & Drink - DowntownResponded 7 days ago

   Lonnie, Our apologies for the poor experience this evening. We pride ourselves on great service and are disappointed we missed that mark. We hope you'll join us again and we can give you a much better experience. Thank you for joining us and for the feedback! Ryne Dever General Manager
   

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4. K

   Keli

   San Francisco

   1 review

   2.0

   1 review

   Dined on February 19, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Been eating here often for two years, they recently changed the menu and it will be our last time dining here. Food was expensive garbage. Flavorless, ingredient less
   

   Reilly Craft Pizza & Drink - DowntownResponded on February 19, 2025

   Hi Keli, We apologize that the new dishes missed the mark for you and your guests. At Reilly we pride ourselves on our food and experience, so it's always disappointing when we don't give that 5-Star experience. Any further feed back is greatly appreciated so we can learn from the night. We hope you'll join us again someday! Ryne Dever General Manager
   

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5. TB

   TerriB

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pizza was excellent with crust just right. Chopped salad tasty and not drenched with dressing. 4 of us split pizza and salads which was plenty of food. As with most restaurants noise level was very high. Service was great.
   

   Reilly Craft Pizza & Drink - DowntownResponded on February 18, 2025

   Our crust is the star of the show! Glad you joined us for dinner, thanks for the 5-Star review!! Cheers!
   

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6. C

   Cassandra

   Tucson

   6 reviews

   3.0

   6 reviews

   Dined on February 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Toughest pizza crust I’ve ever seen. You could shingle your roof with it. The meatballs were awesome as was the salad. Good service and atmosphere but quite noisy. Price is a little high for Pizza. Good choice of IPAs.
   

   Reilly Craft Pizza & Drink - DowntownResponded on February 19, 2025

   Hello Cassandra, We apologize for the poor pizza quality from your visit. We pride ourselves on our food so it's disappointing we missed the mark for your experience. We hope to see you in again so we can make a better experience! Thank you for joining us for dinner. Ryne Dever General Manager
   

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7. R

   Ryan

   Tucson

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambiance was incredible. Highly recommend getting the Prosciutto Pizza, House Bread, and Brussel Sprout appetizers. Some of the best food I've had in a while.
   

   Reilly Craft Pizza & Drink - DowntownResponded on February 18, 2025

   Great menu choices!!! Thank you so much for the 5-Star review!! Cheers!
   

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8. D

   Debra

   VIP

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charming location Excellent food Amazing Caesar salad and pizza
   

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   Reilly Craft Pizza & Drink - DowntownResponded on February 20, 2025

   Thank you very much for the 5-Star review! We look forward to having you in again! Cheers!
   

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9. R

   Rhonda

   Tucson

   3 reviews

   4.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   I've been to Reilly many times since it opened. I have a favorite dish I order every time. The Yukon Gold Potato and Pecorino pizza used to be a softer, well-baked crust with delicious thin slices of potato and savory rosemary, cloves of roasted garlic, with a cloud of freshly grated pecorino cheese in a half snowball on top. This weekend, the crust was tough, thin, greasy. Large grated pecorino cheese was sprinkled on and baked. Not enjoyable. I learned from our server that the head chef who'd been there for 10 years quit a few months ago. I hope the new chef expands their pizza baking expertise and can create a better pizza. I saw other pizzas pass our table and they appeared the same over-baked condition as mine. I know from friends that the Brussels Sprouts dish is great. My companion had the Apple & Gorgonzola salad and it was great. The next table said the Truffle Fries were a bit overcooked. I wish the best for Reilly, and I will be back to support them. I would like a better pizza, though.
   

   Reilly Craft Pizza & Drink - DowntownResponded on February 18, 2025

   Thank you for the feedback and the review Rhonda! We greatly appreciate your insight. Consistency is something we work towards everyday and will get better at! Cheers!
   

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10. A

    Alexandra

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an amazing and delicious Valentine's Day dinner. The food was great and service was fast. Highly recommend!
    

    Reilly Craft Pizza & Drink - DowntownResponded on February 15, 2025

    Thank you for joining us for Valentine's Day and for the kind words! Cheers!
    

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