Rick Erwin's Level Ten

Review summary

1. M

   Mike

   Charleston3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent service and attention to detail marked our experience tonight!
   

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2. OT

   OpenTable Diner

   Greater Boston1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Bar service was horrendous, slow, didn’t know what was in a dirty martini, and I ordered it with grey goose, she went looking through the bourbons before coming back and asking again what I wanted in my martini. Table service was just as bad. Fairly certain she forgot to place our order. Several tables that seated before our table of two got their food well before ours. She forgot to bring bread, forgot to bring my salad, offered to bring the salad with my meal. Food came out cold. Mac and cheese side was good though. Should have listened to my friends review when he said not to bother coming here. Sadly worst Rick Erwin experience ever and I’ve been to at least 6 of his rest over the last 20 years. It’s sad that we have become scared to leave an a tip that is commensurate of the service due to social media. This place will close sooner than later if some serious QC and training isn’t done.
   

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3. M

   Maud

   New York City6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My sister and I enjoyed attentive service, a relaxing evening, and a delicious meal at Level 10. Tam and Taylor were wonderful and an asset to the restaurant. I also appreciated Tam’s interest as I shared that the art on the first two floors of the hotel are from a local art collection based in Spartanburg, The Johnson Collection. Thanks for a lovely evening out.
   

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4. J

   Jodi

   Charleston1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating at Rick Erwin's Level Ten and thoroughly enjoyed it. The whole experience was great! Deanna T was our server and she was excellent. Look forward to coming back.
   

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5. R

   Ryan

   Raleigh2 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food is solid, not sure if it's worth the price. Great atmosphere and Amy was an excellent server.
   

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6. OT

   OpenTable Diner VIP

   New York City3 reviews

   4.0

   Dined on March 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The service was good; worked as a group. Most apps and my dinner were delicious. Skip the calamari; ours was quite fishy and disappointing.
   

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7. J

   Justin

   Charleston1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and drinks were delicious. There were a few problems though. 1 when we arrived (albeit a few mins early) my table was not ready and we had to wait a extra 15 mins. 2 took 30 mins for anyone to even bring us water. 3 I ordered the she crab soup for a starter for myself (definitely recommend it) but I wasn't even brought a spoon i had to ask yhe busboy to grab me a spoon and by the time I got my spoon it was pretty cold which made me pretty sad. It was still delicious though. Although we both enjoyed the food and had a wonderful time these few things bugged me tremendously. We got there at 7 and didn't get to order our food for another hr and half. But I most definitely would recommend level 10 to others.
   

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8. a

   andrew VIP

   Charleston11 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Delightful experience. All the wait staff provided excellent service. Deanna is fantastic and is the best server in town.
   

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9. J

   Jennifer

   Charleston4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heather was our waitress and she did such a good job! Food was excellent, as always. Red wine Sangria has rum in it, so be forewarned. This is a strong drink. Overall, had a lovely time.
   

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10. M

    Millie

    Charleston1 review

    5.0

    Dined on February 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I took my sister to Rick Erwin's for her birthday dinner and we loved it! The ambiance inside the restaurant is lovely and tastefully decorated with a beautiful view of the city from the outside balcony. We sat in a booth that was extremely comfortable, private and perfect for conversation. Our waitress was friendly and knowledgeable of menu items and made descriptive suggestions. The food was exceptional. We are very pleased. We will definitely be back.
    

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