Rider

Review summary

1. J

   Jon

   VIP

   Seattle

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was fabulous. Perfect place for dinner before our show.
   

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2. M

   Michael

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   I obtained a 2 hour window reservation for a show. The service was was excellent, but they couldn’t deliver on the time. Never received our meal before the show. I won’t be back.
   

   RiderResponded 2 days ago

   I am so sorry we were unable to deliver for you. I will share this with our culinary team. Thank you for your feedback. I hope you will give us another chance.
   

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3. DR

   DaveR

   Seattle

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The concern that we had was that with the salmon and the halibut there was too much salt.
   

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4. S

   S

   VIP

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service extremely slow… coffee came.. cream came 15 mins later…. My glass of Champagne had ICE in it (who does that)…. And my food came completely COLD… never going back… so disappointed
   

   RiderResponded 2 days ago

   I am so sorry for your experience here. We are working on ways to improve our service. I hope you will give us another chance. Thank you for your feedback. This will help us better train our team.
   

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5. J

   Jeff

   VIP

   Seattle

   21 reviews

   4.0

   21 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and drinks were great. The noise level wasn’t “intimate” but it was conversation-level. The wait staff was friendly and informative, but seemed a little thinly stretched. Finally, the check included a 20% service charge which looked like a “tip” for the staff (most restaurants now disclose when the establishment keeps the charge), but of course there was a separate Tip line. The server didn’t mention whether a tip was included or not, so I found the whole thing a little “sneaky” (even if unintentional).
   

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6. R

   Rachel

   Montreal

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were both excellent, always enjoy my time here!
   

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7. J

   Jeanine

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the ideal place to enjoy dinner before a show at the 5th Ave or other nearby theaters in Seattle. The food is interesting with just enough inventiveness and the chef at the wood fire grill make delicious moist grill meats. Service was great offering good recommendations for us.
   

   RiderResponded on December 10, 2024

   Thank you, Janine! We look forward to seeing you again soon!
   

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8. A

   Alexandra

   New York City

   5 reviews

   2.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service at the restaurant was poor. The waitress misheard our order and one of my friends got wrong food. The replacement came more than 30 minutes later. Only when complained to the manager - we received an apology and a discount. Food was over salted.
   

   RiderResponded on December 9, 2024

   Alexandra, I am so sorry for your experience on Saturday. We will work on doing a better job of accuracy. I know this doesn't make your visit better. Your feedback will help us get better. Thank you so much.
   

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9. M

   Meredith

   New York City

   13 reviews

   5.0

   13 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Here on business and it’s a great spot for great food- the last wait staff we had was kind and patient as we all needed individual checks
   

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10. L

    Laura

    VIP

    Portland

    25 reviews

    3.0

    25 reviews

    Dined on December 7, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was good but spendy. Service was awful. Granted, they were busy, but wasn't acknowledged for 17 minutes after being seated. Also, it should be noted that they add a 20% service fee to the bill.
    

    RiderResponded on December 9, 2024

    Laura, I am so sorry for your experience. I will work with the team to improve service. Thank you for taking the time to give us feedback.
    

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