Riva Blu Italian Restaurant & Bar - Birmingham

Review summary

1. J

   Janet

   Birmingham

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Beautiful resturant and bar. However, the food was very disappointing. The calamari was not cooked properly and even when sent back was not of the quality expected. We found it to be poor value for money, and very small portion sizes even though ordering from the main menu. The service was disappointing, with the staff not appearing to take concerns about portion size seriously. We paid £30 for an extremely small bowl of pasta, with 4 prawns and an empty prawn shell! There was no suitable table reserved, even though a table was booked weeks prior. As a party of two we were initially expected to sit at the end of a large banquet table. However a suitable table was found after our request and a bit of a wait.
   

   Is this helpful?

   Report
2. T

   Thomas

   London

   19 reviews

   5.0

   19 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great first visit, lovely service from entering the restaurant, food was lovely and came piping hot. Would definitely visit again when in Birmingham
   

   Is this helpful?

   Report
3. P

   Paul

   London

   3 reviews

   4.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food and buzzing atmosphere. Table a bit cramped for seven people.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded 7 days ago

   Thank you for your feedback! We're thrilled to hear you enjoyed the great food and lively atmosphere. We appreciate your comment about the table space and will keep this in mind to ensure an even more comfortable experience next time. We hope to welcome you back again soon! ✨🍴
   

   Is this helpful?

   Report
4. P

   Philip

   Mid Wales

   4 reviews

   5.0

   4 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere, buzzing in a good way. Excellent service and the food was very good, was very authentic Italian
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on December 4, 2024

   Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the buzzing atmosphere, our attentive service, and the authentic Italian flavors we’re so passionate about delivering. It truly means the world to us to know we made your experience special. We can’t wait to welcome you back to Riva Blu Birmingham for another memorable visit. Grazie mille! 🌟🇮🇹
   

   Is this helpful?

   Report
5. M

   Mick

   Birmingham

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, classy restaurant, polite staff, great stuff!
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded 7 days ago

   Thank you so much for your wonderful review! We're thrilled you enjoyed the food, the classy ambiance, and our attentive staff. Your kind words truly mean a lot to us, and we can’t wait to welcome you back for another great experience. 🌟
   

   Is this helpful?

   Report
6. D

   Deborah

   London

   2 reviews

   2.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   Music too loud intrusive. Inappropriate music food very mediocre - the aubergine balls completely tasteless sent Duck back and had a pizza which was okay. Staff very sweet and helpful wine was nice might have expected one main course not charged for as a courtesy. We will not be seeking out. Riva Italian again yours DP
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on November 25, 2024

   Thanks for taking the time to share your feedback with us. We truly appreciate hearing about your experience, as it helps us to learn and improve. It’s disappointing to know that the music was intrusive and the food didn’t reach the standards we aim to deliver. We regret that the aubergine balls and the duck were not to your liking, though we’re glad you enjoyed the pizza and wine. We are especially grateful for your kind words about our staff, as we strive to provide warm and attentive service to every guest. Your comment about a courtesy gesture has been noted and will be taken into consideration to ensure a better experience in the future. We hope that, in time, you may give us another opportunity to provide a meal and ambiance more reflective of our true standards. Riva Blu
   

   Is this helpful?

   Report
7. f

   fiona

   London

   11 reviews

   4.0

   11 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely restaurant, very busy and although I had booked a table for 2 months in advance for my husband’s birthday when we arrived the only table available was in a ‘corridor’. It was next to the waiters station and the kitchen. However, when we asked to be moved they were very understanding and accommodating and moved us with only a short delay. Services and food was lovely, great choice on the menu too.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on November 25, 2024

   Grazie Mille Fiona for sharing your kind feedback and for choosing Riva Blu to celebrate such a special occasion as your husband’s birthday. We’re so pleased to hear that you enjoyed our food, service, and the variety our menu offers. At the same time, we deeply regret that your initial table did not meet your expectations. We truly appreciate your understanding and patience, and we’re glad our team could promptly accommodate your request to ensure a more comfortable and enjoyable dining experience. Your thoughtful words mean so much to us, and we’re grateful for the opportunity to have been part of your celebration. We hope to welcome you back soon and make your next visit even more memorable. Riva Blu Team
   

   Is this helpful?

   Report
8. C

   Caroline

   VIP

   Birmingham

   38 reviews

   5.0

   38 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, service & staff are great!! Brilliant atmosphere 2
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on November 18, 2024

   Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you enjoyed the food, service, and atmosphere at Riva Blu Birmingham. Our team takes great pride in creating a memorable experience for all our guests, and your kind words mean the world to us. We can’t wait to welcome you back soon for another fantastic visit! 😊✨
   

   Is this helpful?

   Report
9. y

   yvonne

   Manchester

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   7/10 Not bad. Small portions of wine. Would recommend buying a bottle instead Tiny cocktails.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on November 11, 2024

   Thank you for your feedback! We're glad you enjoyed your experience overall. We understand your comments about the portion sizes for wine and cocktails. For guests who want a bit more, we always recommend trying our full bottle selection, which can offer a great value for your table. We’re also continuously refining our drink presentations to ensure they complement the quality of our offerings. We hope to welcome you back soon for an even better experience and appreciate your helpful comments! Arrivedercci!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Birmingham

    4 reviews

    4.0

    4 reviews

    Dined on November 2, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The staff were lovely and attentive. From looking after coats to the good bye chao! Ordered 2 cocktails which were beautiful a x very tasty. Then onto starters Arancini and aubergine balls both incredibly tasty dishes. The main course let it down. Both pasta dishes carbonara and a rustic dish with pork cheeks both were served with some horrible lardons which were white unrendered fatty and inedible which ruined the dish really. Shame as everything else was tasty and spot on.
    

    • 

    Riva Blu Italian Restaurant & Bar - BirminghamResponded on November 4, 2024

    Thanks for your kind words about our team & service! We’re thrilled to hear that you felt well looked after, from the warm welcome to the attentive farewell, and that you enjoyed your cocktails and starters. Our team works hard to ensure a memorable experience, and it means a lot to know these elements contributed positively to your evening. we're genuinely sorry to hear that the main courses did not live up to the same standard. It sounds like the quality of the lardons in your pasta dishes fell short, & we apologise for the disappointment. Our aim is to provide a harmonious balance of flavors in each dish, and we regret that this detail detracted from your experience. We hope you’ll join us again soon so we can deliver the high-quality experience you deserve across every course. Ciao
    

    Is this helpful?

    Report