Rix

Review summary

1. J

   Jeff

   Detroit

   8 reviews

   4.0

   8 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice experience for Valentine’s Day. Nice special for two, excellent server and food. Will likely go back again!
   

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2. D

   Dana

   Denver

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The service was good, cocktails were exquisite, and the food did not disappoint.
   

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3. M

   Medvin

   Grand Rapids

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The menu had so little variety. Also the main courses plate ingredients (expect the meat) were not well cooked. Finally I called, texted and left 3 boice message about a special suprisw request for our anibersary. Not only no-one returned my calls and VMs, but also there was no notes for them to remmeber that. And that ruined the surprise for my wife.
   

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4. B

   Beth

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Loved the atmosphere! I was with my elederly parents and the music was loud. I asked if they could turn down and they were very nice and did for us. Service was amazing!
   

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5. M

   Michael

   Grand Rapids

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   Very enjoyable night. Problem was, our waitress never came back to ask us for a 2nd round, we ended up asking for our check 20 minutes after our drinks had already gone dry. Literal buzz kill. It wasn’t busy enough, that she couldn’t swing back around. Hopefully better next time!
   

   RixResponded 6 days ago

   Hi Michael, thank you for reviewing us! We're happy to know that you've enjoyed your experience with us, despite the issue you encountered with your server. We truly apologize for this and hope to welcome you again so we can share a 5-star experience with you!
   

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6. R

   Ryan

   VIP

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I visited for the first time this evening. We found the drinks, appetizers, and meals incredibly good. We had the wagyu & duck sliders for an appetizer, my wife had the braised short rib, and I had the bacon on the bone. I can’t wait to go back and try this sliders again…we couldn’t say enough good things about the meal. With that said, we didn’t find the dessert (berry pie) to be that good. However, we would rate the overall experience to be a 9 out of 10.
   

   RixResponded 6 days ago

   Hi Ryan, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we can't wait to have you back!
   

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7. J

   Johnny

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on February 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I had made a reservation a few weeks in advance. I let them know that it was my wife’s birthday. There was no acknowledgment, except for the person at the host stand. By the way, that person looked like they just got out of high school and was not dressed appropriately to be hosting at a nice restaurant. We both thought that our waitress was a little bit removed from the overall interaction like I said she did not acknowledge anything about my wife’s birthday. She also seemed like she wanted us out of there quicker than we wanted to be. Lastly, there was dust on the stairs, coming up to the restaurant level and I noticed a cobweb in the ceiling as well. They need to tighten up a little bit of fine details otherwise it was fine.
   

   RixResponded 6 days ago

   Hi Johnny, thank you for taking the time to review us and provide your feedback. We sincerely apologize for the lack of acknowledgement you received for your wife's birthday. It is our goal to provide the best experience possible to our guests, especially for special occasions. We regret that we dropped the ball on your visit with us and we hope you'll give us another chance in the future so we can share a 5-star dining experience with you!
   

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8. K

   Karen

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was fantastic- we were not rushed at all while we had cocktails, appetizers and then dinner. The tenderloin cut like butter and the seared scallops were cooked to perfection. We highly recommend the duck wings and fried calamari apps. We will definitely return!
   

   RixResponded 6 days ago

   Hi Karen, thank you for reviewing us! We're so happy to know that you've had a great experience with us and we can't wait to have you back!
   

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9. K

   Kathy

   Detroit

   14 reviews

   5.0

   14 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food very good.Service was a bit slow ad waitress forgot my appetizer.Was noisy
   

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10. W

    William

    Grand Rapids

    5 reviews

    4.0

    5 reviews

    Dined on January 31, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Disappointed that Rix does not have Jack Daniel's - when the Post down stairs has it available.
    

    RixResponded on January 31, 2025

    Hi William, thank you for reviewing us! We're happy to know you had a great experience with us, despite our bar not carrying Jack Daniels, and we hope to welcome you again.
    

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