Rix

Review summary

1. J

   Jacob

   Grand Rapids

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Foods great, drinks are great, not much urgency from the waiter. Could’ve been an off night for her.
   

   RixResponded 2 days ago

   Hi Jacob, thank you for reviewing us! We're happy to know that you've had a great experience with us, despite some lack of service from your waiter, and we hope to welcome you back again soon!
   

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2. B

   Byron

   Grand Rapids

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bacon on bone was incredible. Perfectly cooked and while a pork chop is easy to dry out too much, this was not. Extremely flavorful. The meatballs were excellent. And their cocktails, particularly the Oof was as smooth as it gets. Will certainly be back. A great place in the heart of Ada.
   

   RixResponded 2 days ago

   Hi Byron, thank you for reviewing us! We're happy to know that you've had a great experience with us and we hope to welcome you back again soon!
   

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3. T

   Tami

   Grand Rapids

   11 reviews

   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good and the service was excellent. Outdoor area is so cute!!
   

   RixResponded 2 days ago

   Hi Tami, thank you for reviewing us! We're happy to know that you've had a great experience with us and we hope to welcome you back again soon!
   

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4. S

   Sarah

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great first meal at Rix. We will definitely be going again. Nice to have a more upscale restaurant close by and not have to trek downtown.
   

   RixResponded on November 18, 2024

   Hi Sarah, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you again soon!
   

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5. OT

   OpenTable Diner

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was our first time at RIX. We booked a table outside and we weee seated inside. Our server was very friendly and knowledgeable. The cocktails up there are uniquely different. They only make their take on the classics and sometimes it’s great (espresso martini) and sometimes it’s not (dirty martini). The apps were very good (cheese board) and polenta tots. Our meals were good, but not great (walleye. I should have tried the burger !). We ordered one dessert for the table. You could tell the kitchen was in a hurry. They rushed out a hot skillet pie and it was like fruit soup with an uncuttable floating top crust. Our server tried to make the best of everything including taking a drink off of our tab and apologizing for the dessert. We will def try it again, but don’t book the 830 seating. The staff does not like the late nights. Really pretty up there, especially outside.
   

   RixResponded 2 days ago

   Hi, thank you for taking the time to review us. We appreciate your feedback on your dining experience with us and we sincerely regret that it did not meet expectations. We hope to make improvements so that we can welcome you again and provide you with a 5-star experience!
   

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6. B

   Brianna

   Grand Rapids

   3 reviews

   5.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I dined at Rix with my family for my birthday and we all loved our meals and the atmosphere so much! The scallops are a must try!
   

   RixResponded on November 11, 2024

   Hi Brianna, thank you for reviewing us! We're happy to know that you've had a great experience with us and we hope to welcome you again soon!
   

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7. D

   David

   Hawaii

   17 reviews

   3.0

   17 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was marginal. We had the braised beef. Small portion with a lot of carbs offsetting the meal. The Caesar Salad also was fair. Didn't care for poached eggs on it, neither did my friend who ordered it. The sliders were very good, which we split between the four of us. Service by Maya was fabulous, food was underwhelming
   

   RixResponded on November 11, 2024

   Hi David, thank you for reviewing us! We're happy to know that you enjoyed your experience with us, despite having an underwhelming meal. We hope to make improvements so we can share a 5 star dining experience with you!
   

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8. J

   Jill

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   3 of us girls went for my daughter's 30th bday, and the entire experience did not disappoint. Food and drinks were excellent. Drinks were a little pricey. Food was average price for an upscale restaurant, but top quality. The atmosphere was perfect. Gorgeous decor and good acoustics made it easy to relax and not be overwhelmed by loud music or the next table's conversation. I ordered the beef short rib and it was one of the best meals I've had. Would definitely visit Rix again and probably order the same meal. Our server Miranda was amazing and super attentive. She went over and above! Highly recommend!
   

   RixResponded on November 18, 2024

   Hi Jill, thank you for reviewing us! We're beyond happy to know you had a great experience with us and we hope to welcome you again soon!
   

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9. L

   Lisa

   Grand Rapids

   11 reviews

   vip
   5.0

   11 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great, so was the food and ambience!
   

   RixResponded on November 8, 2024

   Hi Lisa, thank you for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again soon!
   

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10. e

    erica

    Grand Rapids

    4 reviews

    3.0

    4 reviews

    Dined on November 2, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5

    Wonderful atmosphere/ambiance! But Very overpriced! Food was average, chicken was dry. Very small portions! Scallop dinner $38 for 3 small scallops on a bed of mashed squash. I could have ordered 2 meals. Awful wine selection! We sent 1st bottle back because it was so bad (reds were way too light for my taste, no full bodied cabs at all). Be prepared to have a very expensive meal and leave hungry. If you enjoy wine with your meal you will be disappointed! $350 for dinner for 4 people and left hungry. Won’t be going back anytime soon. Maybe for drinks (not wine) and apps.
    

    RixResponded on November 4, 2024

    Hi Erica, thank you for taking the time to review us and provide your feedback. We sincerely apologize for the poor experience you had with us, we strive to provide our guests with the best dining experience possible, and we truly regret that we missed the mark. We hope you'll give us another chance in the future so we can share an incredible dining experience with you with better dishes and wine selections!
    

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