Rocco's Tacos & Tequila Bar - Boca Raton

Review summary

1. D

   Debbie

   VIP

   West Palm Beach

   39 reviews

   2.0

   39 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food was not great at all. There are better Mexican restaurants in town. Sorry but not a fan.
   

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2. C

   Chip

   VIP

   West Palm Beach

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our server forgot to come back and take our order. 15min( then wings we ordered came burned black. Not organized.
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for bringing this to our attention. I sincerely apologize for the delay in taking your order and the burnt wings you received. This falls far below the standard of service and quality we strive to provide. We’ll address this with our team to ensure better organization and attention to detail moving forward. I hope you’ll give us another chance to provide the experience you deserve. Please don’t hesitate to reach out directly so we can make it right.
   

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3. R

   Rachelle

   VIP

   Toronto

   16 reviews

   2.0

   16 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The food was wayyyy too spicy as a regular to Rocco’s tacos i was extremely dissapointed in the food it used to be much better. I wont be returning any time soon
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for sharing your feedback. I’m sorry to hear that your recent visit didn’t meet your expectations, especially as a loyal guest of Rocco’s Tacos. We regret that the spice level of your meal wasn’t to your liking and that you felt disappointed compared to previous experiences. Your input is valuable, and I’ll be sharing your concerns with our kitchen team to ensure we’re delivering the quality you’ve come to expect. We’d love the chance to make things right in the future and hope you’ll consider giving us another try.
   

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4. RB

   RichardB

   New York City

   4 reviews

   2.0

   4 reviews

   Dined on December 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Meal took an hour to come out. Wasn't packed at 9 pm. Server never came by to ask if we wanted a drink of fill our water glasses or give us an update until 2 mins before it came out. (They said the order never made it into the kitchen). If server came over during those 60 minutes we would have ordered cocktails, giving the restaurant more revenue, and larger bill, means larger tip. Makes no sense. Can't imagine how they will handle the crowd that is about to come over the holidays.
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for taking the time to share your experience. We sincerely apologize for the delay in your meal and the lack of communication during your visit. It’s frustrating to wait so long, especially without updates or proper service, and I completely understand your concerns. We’re addressing this with our team to ensure better communication and attentiveness moving forward. Your feedback is invaluable, and I hope you’ll give us another chance to provide the experience you deserve.
   

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5. E

   Elena

   VIP

   New York City

   77 reviews

   4.0

   77 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been going to this location for years. The food, and service are always outstanding. The general manager is present, walking around making sure all is going well. He will stop and chat without making it seem as if you are “bothering” him. Though there may be other locations, this is the Rocco’s for us.
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for your wonderful review! We’re thrilled to know you’ve been a loyal guest for years and continue to enjoy our food and outstanding service. It’s great to hear that our general manager’s attentiveness and friendly approach stand out during your visits. We’re honored to be your go-to Rocco’s and look forward to welcoming you back for more great meals and experiences!
   

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6. J

   Jeanne

   West Palm Beach

   7 reviews

   4.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 1

   I enjoyed the food and company, but the music was so loud that we had to shout to be heard across the table. i don't understand the need to blast the music so people can't have a conversation. and we were outside. inside was worse. i will not return.
   

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7. L

   Linda

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I have loved the food and ambiance for a long time, still do, however, furniture really needs updating.
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for your continued support and kind words about our food and ambiance—it means so much to us! We appreciate your honest feedback regarding the furniture and understand how important comfort is to your dining experience. We’ll be taking this into consideration as we plan future updates to ensure our space remains as inviting as the food and atmosphere you love.
   

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8. M

   Maria

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always spot on, very good service. Had a great night catching up with friends.
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the food and received great service. It’s always a pleasure to be part of special moments like catching up with friends. We look forward to welcoming you back for more good times soon!
   

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9. F

   Faye

   West Palm Beach

   5 reviews

   5.0

   5 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. Food was delicious as usual. The staff was attentive and knowledgeable. Try the fish tacos they were amazing
   

   Rocco's Tacos & Tequila Bar - Boca RatonResponded today

   Thank you for your kind words! We’re delighted to hear you had a great time and enjoyed the delicious food and attentive service. The fish tacos are definitely a favorite—we’re so glad you loved them! We look forward to welcoming you back for another amazing experience soon.
   

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10. D

    Dave

    Fort Lauderdale

    3 reviews

    1.0

    3 reviews

    Dined on December 1, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4

    Laughably bad experience. After being seated, kitchen and bar were slow to deliver food and drinks. When delivered, orders were wrong and items that were supposed to be hot were cold. Server and manager responded appropriately to the restaurant's shortcomings, but it was still an experience we will remember. Can't say I'll ever go back with any kind of positive expectation.
    

    Rocco's Tacos & Tequila Bar - Boca RatonResponded on December 10, 2024

    We are so sorry to hear about your recent visit, but are glad to hear that our managers stepped up. We hope that you may reconsider and will give us another chance to show you that 5-star experience we are known for. Thank you and I look forward to following up with you.  Adam Zindani Director of Hospitality
    

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