Roka Akor - Old Orchard

Review summary

1. E

   Ezell Smith

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host and wait staff were all incredibly nice and friendly. Food was delicious and environmentally friendly and warm/comfortable.
   

   Roka Akor - Old OrchardResponded today

   Thank you so much for your feedback! We are glad you enjoyed your experience with us and do look forward to seeing you shortly on your next visit. Milena Jurado, Genereal Manager
   

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2. B

   Brett

   VIP

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was spot on the entire time. Food was great !
   

   Roka Akor - Old OrchardResponded today

   Hey Brett, We're thrilled to hear that you enjoyed your experience at Roka Akor - Old Orchard! It's always wonderful to know that our service and food met your expectations. We're glad we could provide you with a memorable dining experience. Thank you for taking the time to leave this wonderful review. We look forward to serving you again soon! Best regards, The Management Team
   

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3. D

   Dorothy

   Chicago

   16 reviews

   2.0

   16 reviews

   Dined on February 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was mediocre.Service was okay-nothing spectacular. Very expensive for what you are getting. We realized when we returned home, our beet salad had no beets. I was also informed we had to finish our meal in 1.45 hours since we were 15 minutes late. Never had that happen before. Most likely will not be returning any time soon.
   

   Roka Akor - Old OrchardResponded today

   Hey Dorothy, Thank you for taking the time to share your experience at Roka Akor - Old Orchard. We're sorry to hear that the food and service didn't meet your expectations. We strive to provide our guests with exceptional dining experiences, and it seems we fell short during your visit. We apologize for the inconvenience you faced regarding the timing and the beet salad not having the required ingredients. Your feedback is valuable to us and we will certainly look into this matter. We hope you'll reconsider and give us another chance to serve you better in the future. Best wishes Management Team
   

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4. V

   Virginia

   VIP

   Chicago

   98 reviews

   4.0

   98 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food is always excellent here! And their efe is the best anywhere. The Open table app stated the restaurant had $7 wines before 5 pm. So we asked but the restaurant denied the offer.
   

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5. G

   Gayle

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   The food was good, service was very good, but the ambiance left a bit to be desired IMO. We were seated at a table along a wall with bench seating that was shared with other tables. On one side of us was a family with small children, with a screaming and coughing baby right next to us. And on the other side the table was so close we heard just about every word they said. The music added to the noise; we were distracted by all of it and had trouble carrying on our own conversation. Also, we checked the dress code beforehand and dressed nicely, but other patrons did not adhere to the suggested "casually elegant" attire. I guess we expected a more elegant experience overall. We don't plan to return.
   

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6. S

   Sam

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Everyone super friendly. Food is delicious.
   

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7. K

   Kelly

   VIP

   Chicago

   24 reviews

   5.0

   24 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the restaurant week menu! Great value and perfect lunch.
   

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8. G

   Guy

   Las Vegas

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I've always enjoyed my experiences here and the meal we had this time was above expectations. Migue was our server and i couldn't say enough nice things about him....friendly and a total professional!!!l Began dinner with two well made drinks, a blood orange margarita and a Cosmo. We decides to start with the crispy squid. Crisp, lighly breaded and fresh. After we had a 4 way tuna Roll and a Scallop roll that impressed. It was diffult to decide which one was better. But the really exceptional part of the meal was the main course. We had the Steak Flight. I only wish this was permanently on the menu. The steak was perfectly prepared and seasoned and the sauces that accompanied each steak were amazing. We finished with some ice cream and sorbet that was sweet and smooth and a fine way to fi ish off a 5 star meal!
   

   Roka Akor - Old OrchardResponded on January 30, 2025

   Glad you enjoyed your experience with us! Thank you for the five stars, hope to see you soon
   

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9. T

   Trudy

   Chicago

   48 reviews

   4.0

   48 reviews

   Dined on January 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were a little late for our reservation, we called to inform them and we were told it was no problem. When we arrived the hostess was very friendly and took us to our table which we selected beforehand. So nice to see great customer appreciation, very rare these days! Food was good, service great. We’ll come back for sure!! Thank you!!
   

   Roka Akor - Old OrchardResponded on January 30, 2025

   Thanks for visiting us, Trudy! We're thrilled to hear that you had a positive experience with us. It's great to know that our team was accommodating. We're glad you enjoyed the food and service. Your kind words mean a lot to us. We're looking forward to welcoming you back for another great dining experience. Cheers!
   

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10. S

    Steven

    Chicago

    1 review

    5.0

    1 review

    Dined on January 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was our first time at Roma Akor and the food was delicious! The service was also very good, we will be coming back again!
    

    Roka Akor - Old OrchardResponded on January 30, 2025

    Thanks for visiting us, Steven! We're thrilled to hear that you enjoyed your first visit to Roka Akor - Old Orchard. It's wonderful to know that our food met your expectations and that our service was up to the mark. We strive to provide our customers with the best dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
    

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