Roly’s Terrace Restaurant & Bar

Roly’s Terrace Restaurant & Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very lively atmosphere. The food was very good. It was a little loud for some in our group, but the staff very accommodating and welcoming. We sat in the heated terrace, which was nice but under the blower so that was a little warm.  otherwise a very enjoyable experience. 
   

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2. I

   Imelda

   Dublin2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Disappointing experience. Arrived 5 minutes early which seemed to be problem for very stern receptionist. Did not welcome us or take our name. On booking i had noted this was a birthday celebration. . Dining room was very cold. Requested heat which was then turned off without referring to us. Food order arrived incorrect, very frustrating and again not acknowledged. Noticed some diners had a different menu which we were not offered. We did enjoy the food. However the experience was very disappointing.
   

   Roly’s Terrace Restaurant & BarResponded 3 days ago

   Our most genuine apologies Ms Imelda. Unacceptable. We will address your most unsatisfactory reception encounter and the continued poor experience. Please would you consider emailing me to events@rolysbistro.ie - we will seek to make amends. Paul Cartwright, Managing Director, Roly's Bistro
   

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3. M

   Mags

   Dublin2 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The food was disappointing. Myself and my husband had the Chicken Korma and it was very average. The chicken hadn’t absorbed any of the flavour of the sauce and was quite tough. It was very disappointing as we had been in Rolys before Christmas and the standard of the food was very good.
   

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4. E

   Elizabeth

   Dublin2 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Bright airy space. Something for everyone on the menu. Great for casual dining
   

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5. SC

   SineadC

   Dublin3 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyable lunch, reasonably priced and nice atmosphere.
   

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6. F

   Fiona

   Dublin1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Disappointing. Had eaten breakfast there in the morning with a party of 6, eggs rubbery and the coffee was not decaff as ordered. Arrived 7.10pm. Maitre d' asked staff member to take us to table - staff member said 'can't you see I am busy?' Glass of champagne had dirty lip marks. Surly waitress (blond hair and black suit) took order. Starter lovely though waiter came to clear before we were finished. Then waited 45 minutes with no sign of main course. Politely asked about it. Young waitress took blame though not her fault and then we waited and waited. The glass of wine we had ordered for the main course grew warm. We had to ask again. Main course arrived after 1 hour 20 mins. Venison lovely fish very average with a jus that did not go. It was served by the surly waitress. I commented to my partner that I hardly felt like eating now and she cheekily said 'do you want me to take it away then?' We had to ask her to withhold her smart comments. At that stage the manager Khan came over and apologised. He then came back a few minutes later and said he had taken the (dirty) champagne off the bill and the glass of (warm) wine and the mushroom soup (cheapest thing we ordered). Disappointing, at best
   

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7. M

   Matea

   Dublin1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   The food was lovely but the service was very poor, it felt like we were being rushed out as soon as we arrived even though we had made this reservation a month in advance. We had staff trying to clear our plates multiple times per course, and staff coming over three times while I was still very clearly eating my steak (which I had not had for very long at all I am not a slow eater) asking if I was finished and trying to clear the plates. None of these people asked if everything was okay with our food it all felt very rude and awkward, we left very confused.
   

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8. P

   Patricia

   London4 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   I was very disappointed with our experience at Roleys, especially since I have been coming here for years and have always enjoyed it. I hadn’t been in a while and I was really looking forward to our visit, but sadly, it let us down in a big way. Both of us ordered the steak, but it was filled with large chunks of fat and gristle, nearly half of it was inedible. The chips were fine, but the meal as a whole felt more like fast food than a proper steak dish with any finesse. The only saving grace of the evening was dessert (and of course the company), the chocolate brownie was delicious and actually felt like something from a real restaurant. However, the service was another disappointment, as the waitress was quite rude, abrupt and unfriendly. That said, the restaurant itself remains lovely, with a great ambiance, tasteful decor and spotless facilities. Given that we visited for a Valentine’s evening meal, we had expected so much more. Having loved this place for years, it was truly disappointing to have such a letdown of an experience
   

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9. F

   Frank

   Dublin1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The beef was absolutely delicious as was everything else
   

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10. F

    Frank

    Dublin1 review

    4.0

    Dined on January 31, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Enjoyable and straightforward without being spectacular
    

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