Rooster's Ballantyne

Review summary

1. C

   Cindy

   VIP

   Charleston

   20 reviews

   5.0

   20 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and atmosphere but food is overpriced.
   

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2. A

   Alvaro

   VIP

   Houston

   112 reviews

   5.0

   112 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Place to come often, 5 stars food with 6 stars staff... Generous wine list.. noise level higher than expected, hard to keep a conversation
   

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3. C

   Clark

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We’ve been to Roosters in South Park many times. It’s one of our favorite restaurants. This was our first visit to the Ballantyne location and it didn’t disappoint. Same menu and quality of food we always enjoyed at South Park.
   

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4. d

   diane

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   We enjoyed our meal and the service was great. The noise level too too high for us. A bit pricey but enjoyed the experience.
   

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5. K

   Karen

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience in the newest location of one of Charlotte's best restaurants. Burger and fries, salmon, salad, tomato bisque...all divine.
   

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6. r

   rick

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Holly knew the menu so well and pointed us in the right direction on every aspect of our meal . Our foodie fantasy expectations were overwhelmingly satisfied. Our friends were absolutely delighted from start to finish . Thank you so much !
   

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7. r

   rd

   VIP

   Charlotte

   14 reviews

   1.0

   14 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Went to celebrate a birthday. They were out of Prosecco or any type of champagne. Bread was cold, not warm, just cold. We requested a different sauce to go with the pork loin but were given the same jam as it came with. The prosciutto pizza did not look appetizing at all (manager agreed). When we asked for a birthday dessert, they said they ran out of everything except pumpkin pie. We tried it bc we wanted to have something for a celebration but the pie was still semi frozen. At the end we spoke to the manager. The response we got was they were still figuring out glitches. We spent $200 and we left disappointed and did not even want to take the leftovers home. The only thing that was good was the side dishes. We got the Mac n cheese and Brussels sprouts.
   

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8. OT

   OpenTable Diner

   VIP

   Montreal

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Not my favorite experience - food was small portions and some came underdone.
   

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9. P

   Paul

   VIP

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very loud restaurant. Could use some noise abatement decor.
   

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10. F

    Faith

    Charlotte

    2 reviews

    2.0

    2 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    We had 3:00 pm reservation for 6. Not crowded. First we had the menus for 30 minutes-made selections. Then told we needed to have dinner menus not brunch. Two of us had already decided selection. After finally ordering, we waited and a pizza order came. Mu husband finally had to start eating as it was getting cold. The other five entrees started arriving at 10 minute intervals. So everyone was starting the meal at different times. I waited and waited - finally told it would be there. Waited some more. EVERYONE ELSE HAS FINISHED. Waitress asked manager to come over. He proceeded to tell me that the salmon was taking much longer to cook. Remember all other 5 meals have been eaten. He said he would comp my meal. The sweet waitress told the true reason for the delay-the ticket or order to the cooks did not go in. When it FINALLY came I had it boxed to take away. I would have been eating alone. We had been there for almost 2 hours and we were scheduled for a Christmas concert. The sweet waitress was extremely apologetic and offered two complimentary desserts. I took that in a box as well. She was not responsible for delay/confusion. The manager manager used the cooking time as an excuse and not the truth of lost order. Again, the restaurant was not overly busy and many vacant tables. FOOD PORTIONS: pizza, French fries, and chicken were the only items that portions looked adequate. My order of salad with added salmon was skimpy at best. Tiny piece of salmon on top of not much salad with added few skinny pieces of pears. Others meals looked skimpy as well. I chose this place as we have had great dining several times at the Roosters South Park. This whole experience at Ballantyne was disappointing and sad. On a positive note, our Christmas concert was wonderful. Prayers for God’s blessing to all who might read this.
    

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