Rosebud Steakhouse - Wheeling

Review summary

1. S

   Shahbaz

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sergei did an amazing job taking care of us, truly an expert in his craft.
   

   Is this helpful?

   Report
2. L

   Lori

   VIP

   Chicago

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service was slow because they had so many wait staff out ill. Manager was very kind and took care of us. The waitress never acknowledged or apologized for her inattentiveness or slow service.
   

   Is this helpful?

   Report
3. J

   Jackie

   Chicago

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server was wonderful (Sergei) even though we had some problems figuring out the checks at the end. Our fault - splitting dishes and asking for separate checks. Service was unusually slow, even for New Year's Eve, more than 3 hours. Delmonico steak - lots of fat, not very tender, and undercooked. Didnt want to send it back because of the time factor. Side dishes good. didn't have the drink I wanted (Liqor 43) so disappointed.
   

   Is this helpful?

   Report
4. R

   Ron

   Chicago

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We loved the lobster bite appetizer and the Brussels sprouts. Both unique dishes. The service was a bit slow, took forever to get bread, for example, but perhaps because it was New Year's Eve and they were busy. Steak was a bit overdone and seemed dry.
   

   Is this helpful?

   Report
5. D

   David

   VIP

   Chicago

   25 reviews

   4.0

   25 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was our first time eating at Rosebud, and they did a decent job overall for only being open 2 months. NYE is always a challenge no matter how long a restaurant has been open. Here's what we loved: the food was spectacular! OMG, the cauliflower au gratin was to die for. The steaks were tasty.. One of the best Strip Steaks I've had at a restaurant. My wifes filet was also very tasty!. The service was great as well as the ambiance. Here's what we thought could have been better. We ordered our steaks medium, and both the filet and the Strip Steak came out rare to raw. Once we let the server know,the kitchen made it good but that shouldn't have happened..they did give us a new cauliflower au gratin because the original had gotten cold by the time our steaks came back. Also, there is a disconnect between the menu prices and the bill. My NY Strip was listed as 59$ plus 4$ for truffle butter.. I was charged 65$, which was the price of the KC Strip, but not charged for the butter.. This was a $2 difference, so I didn't mention it. I do have a suggestion. As someone with celiac diseases, I go to steakhouses because the menu usually has several options for me. I would have loved to see gluten-free rolls, buns, and bread on the menu as well as gluten-free pasta and some other dessert besides gelato or sorbet. Even the sides were scarce.. There are more of us out there than one might think. The table next to us also had a diner with Celiac. All that being said, we'll be back. Having a high-end steakhouse with really good food in the neighborhood is great!
   

   Is this helpful?

   Report
6. R

   Ron

   VIP

   Chicago

   25 reviews

   3.0

   25 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Had reservations for 6 PM. Requested a booth in a low traffic area on my OpenTable reservation. Upon entering, we were seated promptly at the second booth right by the entrance, to me that would be a very high traffic area. After being seated, waited close to 10 minutes for a server to come and introduce herself. We placed our drink orders and ordered a shrimp cocktail that was priced at $28 and consisted of three shrimp and a tablespoon of cocktail sauce. We then moveef on to share a Caesar salad, which was fair. We then ordered our entrées, my wife ordering a 8 ounce fillet and I had ordered the (special,)which was a 12 ounce lobster tail with 2 sides for $90. After another 10 minutes had passed our server came back to tell us that the chef said they are all a lot of lobster tales . Seriously .being that, that was on the special New Year’s Eve menufor that evening and it was only 6:25 p.m. Apparently extremely poor planning on someone’s part. I then chose the 12 ounce fillet after expressing my disappointment. Between all the above along with the inflated pricing unfortunately, I would hesitate to return  after spending over $300 for this type of experience!
   

   Is this helpful?

   Report
7. L

   Laura

   VIP

   Chicago

   45 reviews

   5.0

   45 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was attentive and knowledgeable about the menu. Our food was delicious. We each had a NY Strip which was cooked to a perfect medium. We shared the mashed potatoes and the amazing brussel sprouts.
   

   • 

   Is this helpful?

   Report
8. D

   Dennis

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall, it was a terrific experience for me and my guests. The service was outstanding by Sean and the food was exceptional. From the appetizers of lamb chops and Asian dumplings, to our steaks … it was simply outstanding ! Highly recommend !
   

   Is this helpful?

   Report
9. T

   Tracy

   Chicago

   21 reviews

   2.0

   21 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had a 6:30 reservation and arrived about 5 min. early. The evening began with us being seated at a high-top table in the bar although I'd requested a standard table. After a few minutes of waiting, we were given a low table in the dining room. While our server was very nice and helpful when he was at our table, we did not see him very often. We were given water right away by a bus man but didn't see our server for 10 min or more after being seated. When he did arrive, we ordered drinks and appetizers. He said he'd bring fresh bread as well. Drinks and appetizers arrived well before the fresh bread. It was over an hour before we were able to order our meals. It could have been a much nicer experience if there had been more servers, or the servers were more attentive. We felt like it was very expensive considering the value of service we were provided.
   

   Is this helpful?

   Report
10. M

    Manar

    Chicago

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Highly recommended steak house food and drinks are perfect
    

    Is this helpful?

    Report