Roses Social

Review summary

1. A

   Al

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had breakfast with out of town family and loved the choices on their brunch menu. Every staff member was kind and respectful and the food and coffee were delicious
   

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2. L

   Luis

   VIP

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was very slow. Long waits between courses. You could tell the fish had been sitting under a heat lamp for a while
   

   Roses SocialResponded 6 days ago

   Greetings Luis, Thank you for sharing your feedback with us. We sincerely apologize for the slow service and the issues you encountered with the timing between courses. We also regret that the fish did not meet your expectations. We take your comments seriously and will address these concerns with our team to ensure a more timely and high-quality experience for our guests. We appreciate your input and hope to have the chance to serve you better in the future. Kindly, Abby
   

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3. M

   Mark

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Not the best for Valentine’s. Our steak was chewy, service was unprofessional, and food took 40 minutes to arrive. Disappointing experience.
   

   Roses SocialResponded 6 days ago

   Greetings Mark, Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations, especially on such a special occasion such as Valentine's. We sincerely apologize for the issues with the steak, service, and timing of your meal. This is certainly not the experience we aim to provide. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements moving forward. We’d love to have the opportunity to welcome you back and offer a much better experience next time. Best, Abby
   

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4. J

   Janet

   Toronto

   1 review

   4.0

   1 review

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food is unbeatable, but again the service was very, very slow. In fact, I don’t know if we had a dedicated server? We planned an hour and a half for dinner - it took over two hours, and we were late for our event. Again, the food is ridiculously good, which is why we return, but the service is spotty and slow.
   

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5. a

   anna

   Toronto

   1 review

   3.0

   1 review

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service was decent however food selection was minimal. Expected more from a restaurant inside a top rated hotel.
   

   Roses SocialResponded 6 days ago

   Greetings Anna, Thank you for your feedback. We’re glad to hear that you were satisfied with the service, however we are sorry to hear that the food selection didn’t meet your expectations. We always aim to offer a variety of options to suit our guests’ tastes and will take your comments into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back soon. Kindly, Abby
   

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6. A

   Allison

   Toronto

   1 review

   4.0

   1 review

   Dined on February 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was fantastic, we shared 4 apps and sides between 2 people and the portions were perfect. Allison our dishes were excellent! The service was ok. There were no service misses per se, however, we weren't asked about our food once it was dropped and we had to ask for more water.
   

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7. s

   sarvenaz

   Toronto

   1 review

   5.0

   1 review

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Everything was good. Just their “charge up bowl” wasn’t what I was expecting. It didn’t have any granolas in it.
   

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8. C

   Chris

   VIP

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service is always first class , especially from the manager Starr. We love this place, thanks for a wonderful experience. Scrambled eggs, pancakes and sour dough are the best here. We will be back soon!
   

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9. C

   Chelzy

   Toronto

   1 review

   2.0

   1 review

   Dined on January 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   First of all, service was good considering it was NYE. The first course was satisfying so we expected the second course to be better, we were quite disappointed on how it all tasted; bland. The lemon herb salmon wasn’t seasoned at all, truffle pasta had barely any sauce or seasoning, and well the steak was the only decent one. Our dessert came later since it was already midnight which is very understandable, everyone should be able to celebrate New Year’s! We did not get the cookie skillet and instead we got brownie, it wasn’t a big deal but we would have appreciated communication regarding an 86d item.
   

   Roses SocialResponded on January 2, 2025

   Thank you for sharing your feedback. We’re pleased to hear that the first course was satisfying, but we sincerely apologize that the rest of the meal did not meet your expectations. We will be discussing your comments with our culinary team to ensure that our dishes are prepared to the highest standard. We also appreciate your understanding regarding the timing of dessert and the substitution for the cookie skillet. We regret there was no prior communication about the change and will work to improve this aspect of our service. We hope to have the chance to provide a better experience in the future. Please reach out to reservations@rosessocial.ca if you'd like to share more details regarding your visit. Kindly, Abby
   

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10. P

    Peter

    VIP

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had such a good time and the meal hit high in all the key areas.
    

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