Rouge Room at Red Rock

Review summary

1. P

   Paolo

   Las Vegas

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I never write reviews unless I had the most outstanding experience or unless I had the worst experience ever. This was the latter. My wife and I had the worst experience from check in to service. The reservation was scheduled for 8. We arrived ten minutes early and didn’t get in until 8:40. The host also asked for my name several times which I repeated. Then she ended up calling me another Hispanic name that was nowhere close to my name which left a pretty sour taste in my mouth. However we proceeded with our night. It took about another 20 minutes for someone to come and greet us and take our order as well as having water sent over. Drinks were good, food was good but small. The one thing we were excited for was the shot tree with ornaments however we were the lucky ones to get the broken tree that doesn’t light up. The table next to us had their tree lit up and surveying the room whoever else ordered had the tree lit as well. I was trying to get into the festive spirit with my wife but it was just kind of a start to a sad Christmas. I wanted to mention something to the management team but I just left expecting never to go back. I say take your business elsewhere. We were swayed by social media and we have learned our lesson.
   

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2. J

   Jennifer

   Las Vegas

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   loved the christmas decorations definitely brought a new vibe to the lounge! but be prepared to wait even with a reservation. had a reservation for 8:15 pm and didn’t get seated until 9:18 pm. overall food and drinks were amazing!
   

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3. B

   Bianca

   Las Vegas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Reservation at 8:45pm had to ask to be seated at 9:45pm, put outside wasn’t asked for our drink order until we asked for someone 10:20pm drinks never arrived had to leave. Worst place I have ever been too. Staff is overworked and rude.
   

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4. OT

   OpenTable Diner

   VIP

   Orange County

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   It was very beautiful inside, but the noise level was WAY too much. My partner and I’s throats hurt after from basically yelling over the music and we were only 3 feet away from each other.
   

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5. V

   Venita

   Las Vegas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What A cute place!!! Everything was whimsical with A Vegas flare. The band was rockin & the food & drins were amazing. Very fun
   

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6. M

   Mari

   Las Vegas

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   This started out to be not a very good experience we had reservations for 7:pm and we were never seated until 7:44pm so we had to wait awhile but once in it was good music food and service
   

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7. S

   Sopany

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A had a girls’ night out at the Rouge Room. Service was great - originally made a reservation for 3 at 6pm on a Friday. We had two additional guests. I wasn’t able to get in touch prior to arriving, but the staff was more than accommodating. Our servers gave us some great recommendations when asked about the menu. Ambiance was great. They did turn up the music has the night went on and brought out a live band. Drinks were strong so that’s always a plus!
   

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8. A

   Andrew

   Las Vegas

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not worth it was a pretty bad experience Extremely behind on reservations an rude services
   

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9. a

   alexa

   Las Vegas

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience overall, but service issue with one waitress I went here with a few girlfriends from work, and we had a great time for the most part. The atmosphere was fun, and we enjoyed drinking and ordering food throughout the evening. The only downside was one of the waitresses who seemed intent on rushing us out. Despite confirming with one of the staff members in all black that we could stay longer and continue ordering, she kept coming around and being unnecessarily pushy. It got to the point where it soured the vibe, and some of my friends no longer wanted to spend money there. Aside from that, it was a fun night, but I hope the service experience improves because we genuinely wanted to keep enjoying ourselves.
   

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10. J

    Jason

    VIP

    Las Vegas

    11 reviews

    1.0

    11 reviews

    Dined on December 6, 2024

    1. Overall 1
    2. Food 4
    3. Service 3
    4. Ambience 2

    Went there based a 100% on the social media reel of it being a winter wonderland. My wife loves everything about Christmas. Plus it was her birthday. Sent me the video and booked it immediately!!! Drove 45 minutes from Henderson, on tons of traffic, to enjoy a Christmas evening! What a joke. Take the Christmas trees out and we were in the old Cherry club. The only thing that is saving me from giving a ZERO rating is the sliders were good!! The tacos, please remove! Yes they are an inch long but extremely chewy!! I will ensure I tell everyone about this awful experience!!!!! Incredibly disappointed…..felt horrible for my wife!!!!
    

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