Roy's - Kaanapali

Review summary

1. J

   Jessica

   Los Angeles

   8 reviews

   vip
   1.0

   8 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   THIS IS NOT THE ROY’S YOU ARE THINKING OF. Apparently some locations split off and are independently operated? This one is crap. Food was subpar, prices still high, and the location is a converted golf club?? AVOID.
   

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2. J

   Jeff

   Phoenix

   12 reviews

   vip
   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a great time and our server was very attentive and kind. Only hiccup was my wife’s dinner was cold. But the server and team immediately rectified it, she loved her dinner, and we continued on with a great evening!
   

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3. J

   Jeff

   Hawaii

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was great; our waitress wasn’t the best for such a high end restaurant. Had to ask for water several times and my friend asked for a specific vodka and she was supposed to check withe the bartender to see if they had it in stock, but she never got back to us.
   

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4. M

   Michael

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Having been to Roy’s in other destinations, this location did not meet expectations. The service was meh but the food lacked flavor. We’ve had amazing meals from Roy’s and heard this location wasn’t favorable but we decided to make our own opinion. Turns out, the advice we were given was correct. Best part of the meal was the appetizer(blackened island ahi). Was looking forward to their signature cocktail (Hawaiian Martini) which was listed online, but apparently can’t be served in Maui. Entrees chosen were the misoyaki butterfish and the grilled au & shrimp duo. The cook on the fish was done nicely but the flavor of the dishes left you desiring more. Very bland compared to our experiences from other Roy’s locations. We’ve had amazing experiences at Roy’s but this location was not it. We tried it, will go elsewhere when we are back.
   

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5. P

   Paul

   Hawaii

   5 reviews

   vip
   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was excellent, but the main course was not hot. Only the plates were hot, the food not. The service was regular.
   

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6. S

   Stephen

   Grand Rapids

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   The renovation was stale and restaurant was very bright. The tuna appetizer was great as always but entrees were not great. Menus printed on paper and just seemed like a restaurant opening for the first time. We have eaten at Roy’s probably 100 times over the past 20 years and this was our first mediocre experience.
   

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7. A

   Angie

   Hawaii

   7 reviews

   vip
   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an awesome dinning experience as we always do! Our food was impeccable! We were joined by another couple new to Roy’s which were pleasantly impressed with the entree’s! Cocktails to our liking as well. The service was excellent! We will be back!! Thank you
   

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8. S

   Suz

   Portland

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous dinner to celebrate a birthday with friends at Roy’s! My husband had been to the original Maui location way back in the 80’s. We had the macadamia crusted ono, the filet, and the grilled Au- all superb! We shared chocolate ganache cake, chocolate toffee mousse cake and ice cream trio and wow! Perfect dinner!
   

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9. D

   David

   Calgary

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ask for Christian; extremely knowledgeable and thorough.
   

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10. C

    Chuck

    Phoenix

    1 review

    5.0

    1 review

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been to Roy’s several times and it only gets better with each visit. The food and service from the entire staff is fantastic. It’s really a pleasure to be served by a group that truly cares about each other. Smiles all around from the staff.
    

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