Rusty Scupper - Baltimore

Review summary

1. R

   Raquel

   Baltimore

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most phenomenal service from our waiter, Michael. He was kind patient knowledgeable, and incredibly thoughtful. He went the extra mile for our kiddos and gave us some wonderful recommendations when we go back we will definitely be requesting him.
   

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2. G

   Gordon

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My crab cake dinner was well prepared and quite delicious. The server was very courteous, attentive, professional, efficient and proficient. The ambience in the Rusty Scupper was very nice and the restaurant's window table view of the beautiful Inner Harbor at night was quite magical.
   

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3. OT

   OpenTable Diner

   Baltimore

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The view was beautiful and service was Amazing ! Food was very delicious!
   

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4. J

   Joe

   Baltimore

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience food was amazing service was exceptional
   

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5. M

   Miriam

   VIP

   Baltimore

   41 reviews

   4.0

   41 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall, it was a good experience. There were a few issues with the drinks. We had to return several drinks and/or request replacements.
   

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6. S

   Stephanie

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Although we wanted brunch we didn’t realize it was a buffet. So for buffet it was fine. But many things were over cooked/dry lacked flavor bc they’re cooking for the masses. We will comeback to eat off the menu
   

   Rusty Scupper - BaltimoreResponded 5 days ago

   Thank you Stephanie for your feedback. I’m glad to hear you enjoyed the service and ambiance during your visit. I understand that buffet-style dining can be different from a plated menu experience, and I apologize if some items did not meet expectations. We appreciate your willingness to return and look forward to welcoming you back to enjoy our à la carte offerings. Thank you for sharing your thoughts—it helps us continue to improve.
   

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7. D

   Daniel

   New York City

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   We recently dined at the Rusty Scupper and unfortunately, the service left much to be desired. Once our entrees arrived, the two waitstaff who had introduced themselves as Ernesto and Tomas, never checked in to see if the food was satisfactory or to offer refills for our clearly empty drinks. What made the experience even more frustrating was noticing that adjacent tables, which were seated after us, received far more attentive service. Despite being at Table 57, located right next to the kitchen, where the waitstaff passed by us multiple times, they never stopped to check on us. We understand that restaurants can get busy, but this level of neglect is unacceptable. Basic attentiveness is essential to a good dining experience, and we hope management addresses these issues to ensure better service for all guests in the future.
   

   Rusty Scupper - BaltimoreResponded 5 days ago

   Thank you Daniel for sharing your experience with us. I sincerely apologize for the lack of attentiveness you encountered during your visit. It’s disappointing to hear that your table was overlooked, even being so close to the kitchen, and that your experience did not reflect the high standards we strive to uphold. We take feedback like this very seriously and will address it with our team to ensure such issues are avoided in the future. I would appreciate the opportunity to discuss this further with you. Please feel free to call me directly at 410-727-3678 or email me at jdemiri@rusty-scupper Your experience is important to us, and I hope to hear from you soon. Thank you again for bringing this to our attention.
   

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8. J

   Joyce E.

   Baltimore

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment you walk in the door, you are greeted by The friendliest, receptionist or manager then you are led to your table. The wait time to place your order is almost immediately. The ambience, the food the dining experience is by far the best. A big thank you to the whole staff for making our dining experience, one of the best experiences.
   

   Rusty Scupper - BaltimoreResponded 5 days ago

   Thank you Joyce for sharing such a glowing review! We’re thrilled to hear that your entire experience, from the warm welcome at the door to the exceptional service and atmosphere, was so enjoyable. It’s wonderful to know that our team made your visit memorable and that you appreciated the ambiance and dining experience. We’re grateful for your kind words and look forward to welcoming you back for another fantastic experience soon! Thank you for choosing the Rusty Scupper.
   

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9. T

   Tonika

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Server Bryant was very attentive, polite, and courteous. I really enjoyed the ambiance
   

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   Rusty Scupper - BaltimoreResponded 5 days ago

   Thank you Tonika for sharing your wonderful review! We’re thrilled to hear that you enjoyed the food, ambiance, and exceptional service from Bryant. We’re proud to have him on our team and will be sure to share your kind words with him. We look forward to welcoming you back soon for another memorable dining experience. Thank you for choosing the Rusty Scupper!
   

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10. m

    michelle

    VIP

    Baltimore

    26 reviews

    5.0

    26 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    One of the better dining experiences I’ve had in Baltimore. Grilled octopus appetizer is a must and Chilean Sea Bass was phenomenal. Serving portions are large so sadly we didn’t have room for dessert. Good option for a special occasion.
    

    Rusty Scupper - BaltimoreResponded 5 days ago

    Thank you Michelle for sharing your wonderful review! I’m thrilled to hear that you enjoyed your dining experience with us, especially the grilled octopus appetizer and Chilean Sea Bass—two of our favorites as well. We’re delighted to know we could help make your special occasion memorable. We hope to welcome you back soon, and perhaps next time you’ll have the chance to try one of our desserts. Thank you for choosing us for your evening in Baltimore!
    

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