Ruth's Chris Steak House - Downtown Greenville at Riverplace

Review summary

1. C

   Carito

   Atlanta2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was excellent. Will definitely recommend. Steak was cooked perfectly and the sides are amazing.
   

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2. R

   Robert

   Western NC1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Patrick, our waiter, is outstanding. Made the experience for the four of us very pleasant. My wife and I from north of Asheville and “our guests” from Seneca.
   

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3. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was exceptional! We will be back and will ask for him!
   

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4. P

   Paul

   Louisville2 reviews

   4.0

   Dined on March 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was not as good as others but it was ok. The waiter was excellent but there was a lot of food all over the floor. When the manager came over and asked how everything was, we told him about all the food on the floor and we felt dismissed. In fact he made excuses about the floor is cleaned every day and they must have just missed it. So that tells me that food has been on the floor since last night.
   

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5. D

   Darlene

   Western NC2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite New York Strip . Wonderful atmosphere
   

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6. J

   Jamie

   Atlanta1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We went Saturday night and they had a full house. Our waitress came to the table and was very polite just not attentive enough throughout the dinner service, she came to the table only once after the food was brought over and then again for the check and to bag the food. My glass was never refilled during the entire dinner service and the Tomahawk steak we ordered came out incredibly under seasoned and grossly over charred. And for some reason it came out on this sizzling hot plate and as a result of that, what should have been our beautiful medium/medium well steak was now very close to well done on one side. And I didn’t send it back because we had already waited quite a while I’m unsure if the kitchen was backed up or what was going on but for the price that was paid for dinner I didn’t expect to receive service as if I were dining at a lesser expensive restaurant.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   This was the least enjoyable visit to your restaurant - we questioned coming back as the previous time fell a little short but we tried it again. Waiter was not engaging - your staff is usually is a little more personable. Food was average/felt my steak might have been microwaved and not worth the amount we paid. Not sure if we will return.
   

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8. C

   Chris

   Charleston1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best food experiences we’ve had. Loved it
   

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9. S

   Stacie

   New Orleans5 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I enjoyed our visit - the food was excellent and service was wonderful. The only comment I would make is that we felt very rushed - although I appreciate quick service they were bringing out the next course before I was finished the course before - they brought dessert while I was still eating my main dish and felt as though they were rushing us out the door. We wanted a leisurely dinner for date night so I was a bit put off by this.
   

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10. S

    Susan

    Columbus2 reviews

    1.0

    Dined on February 26, 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3

    Very disappointing experience, my first, with the Ruth’s Chris franchise after many many visits and years. We had an embarrassing letdown on an anniversary visit! Pre meal bar had 1 bar server and slow f/u & check. At table, it continued, slow service & no f/u. A large group seemed to affect everything, getting most attention. But the restaurant overall was slow. The issue-not enough staff, poor table check in, slow bar table service, really nothing positive other than giving food a B+( but typically an A). And- no dazzlement. With a tab over $225, disappointing visit not up to their par.
    

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