Saigon Sisters

Review summary

1. C

   Christopher

   VIP

   Chicago

   48 reviews

   4.0

   48 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We perhaps set our expectations too high, having spent almost 4wks eating our way through Vietnam. The Classic Bahn Mi were anything but, with what appeared to be deli meat and few vegetables. Served sliced in half, it was really just a sub sandwich. The shrimp spring rolls were tasty and presented well but I noticed browned lettuce. The atmosphere and the waitstaff is very nice so we will return to try other dishes to gauge whether their authenticity meets what we feel are realistic expectations.
   

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   Saigon SistersResponded 1 day ago

   Thank you for sharing your thoughtful feedback! We truly appreciate your visit and your honest perspective, especially given your incredible culinary journey through Vietnam. We’re glad you enjoyed the shrimp spring rolls and found the atmosphere and waitstaff to your liking. We’re sorry the Banh Mi didn’t quite meet your expectations—your input is invaluable, and we’ll take it into account to refine our offerings. We’re excited to welcome you back and hope to impress you with other dishes that showcase the authenticity and flavors we strive for. Thank you for giving us another chance!
   

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2. J

   James M .

   Milwaukee

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The family that owns this restaurant is extremely dedicated to excellent service and superb food. My wife and I dined there this week. We both loved the food, and the service was very personal and prompt. If you love Vietnamese food, this is the perfect place to enjoy the best of it. If you are new to Vietnamese food, this is the perfect place to go to experience something new and exciting. The cocktails are tasty and the wine is absolutely delicious. 
   

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3. E

   Erwin

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   First time at Saigon Sisters. I ordered the Branzino w/ white rice ($39) and my wife ordered the Thai Basil w/Chicken. We were informed by our waitress, the Branzino dish portion could be shared for two. Not so, the fish was the size of a small Tilapia or the meat presented was only one side of the Branzino. Both the Branzino and the Thai Basil was very salty. The seating was tight. Elbow to elbow where you can hear the next table's conversation clearly. The owner Dan was pleasant and I applaud him for his Operations skills in turning tables quickly to accommodate customers w/reservations waiting to be seated. The cocktails were good. Overall, we didn't feel the value for the dishes were justified. Also, a 20% gratuity was automatically added per their policy.
   

   Saigon SistersResponded 3 days ago

   Thank you for sharing your feedback and for dining with us! We’re surprised by the 3-star rating, especially since our team took great care of you during your visit. We value your perspective, especially with your Asian culinary background—though your expertise might be a bit out of our budget! We’re sorry the Branzino and Thai Basil didn’t meet your expectations. We aim for bold flavors but understand palates differ. We appreciate your note on portion size and will review it. Thank you for enjoying the drinks and service; we’d love your advice on refining our dishes. Hope to welcome you back soon! Warm regards, Dan & The Saigon Sisters Team.
   

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4. V

   Vikram

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really exceptional service, great vibe, great food. 10/10
   

   Saigon SistersResponded 3 days ago

   Wow, thank you for the amazing review! We’re thrilled you enjoyed the service, vibe, and food—10/10 guests like you make it all worthwhile! Can’t wait to welcome you back soon!
   

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5. L

   Linda

   VIP

   Louisville

   81 reviews

   5.0

   81 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious, fresh ingredients. Wonderful service, friendly staff. Few tables, but food comes out quickly and you are never rushed. We will return, very reasonable for Chicago!
   

   Saigon SistersResponded 3 days ago

   Thank you for your wonderful review! We’re so glad you enjoyed the fresh ingredients, friendly service, and relaxed atmosphere. We look forward to welcoming you back soon!
   

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6. G

   Garry

   Cincinnati

   7 reviews

   5.0

   7 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful place to indulge in Vietnamese and Thai food. It was our first time and the owners Dan and Mary were wonderful to suggest great items to us to try. All the courses were well prepared and you could taste the freshness. My wife's cocktail was terrific and I had the Saigon beer. The staff were very friendly and attentive. If you are in the area - don't miss Saigon Sisters at either location (they have a location in a nearby market). You won't regret the visit.
   

   Saigon SistersResponded 3 days ago

   Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you and your wife enjoyed your first visit with us. It was a pleasure recommending dishes, and we’re so glad you could taste the freshness in every bite! It’s wonderful to hear that the cocktail and Saigon beer hit the spot and that our friendly, attentive staff made your visit even more enjoyable. We truly appreciate your support and your shoutout to both of our locations. We look forward to welcoming you back for another delicious meal soon—thank you again for your glowing review!
   

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7. D

   Deb

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We order 3 appetizers , 3 entrees and a desert along with few cocktails and all of it was exceptional! Service was on target and professional. We will be back.
   

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   Saigon SistersResponded 3 days ago

   Wow, thank you for such an amazing review! We’re thrilled to hear that you and your family loved everything—from the appetizers to the dessert and cocktails. It’s wonderful to know the service hit the mark and made your experience even more special. Your kind words mean the world to us, and we can’t wait to welcome you back for another exceptional meal!
   

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8. L

   Liz

   VIP

   Chicago

   162 reviews

   5.0

   162 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saigon Sisters is some of the most consistently excellent and authentic Vietnamese fare in the city. The little bao sandwich - especially the one with sweet, sticky fried chicken - paired with a noodle or rice entree or a curry - perfect meal.
   

   Saigon SistersResponded 3 days ago

   Thank you so much for your glowing review! We’re thrilled to hear you enjoy our consistently authentic Vietnamese dishes. The sweet, sticky fried chicken bao is a favorite, and we’re so glad it paired perfectly with your meal. We look forward to serving you another excellent dining experience soon!
   

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9. JV

   JamesV

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here multiple times, everything I’ve had has been great. Had the bon mi special with the pho broth dip. It was absolute fire
   

   Saigon SistersResponded 3 days ago

   Thank you so much for your fantastic review and for being a loyal guest! We’re thrilled to hear you’ve enjoyed everything you’ve tried, especially the Pho Banh Mi special—it’s definitely a fiery favorite! Can’t wait to have you back for more delicious meals!
   

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10. H

    Hilda

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on December 13, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3

    I've gone here a couple of times with a friend. Each time, the service has been impeccable -- the owner doubles as a host and is incredibly jovial and accommodating. Each time we've visited, we've gotten the chicken fried bao buns, beef pad woon sen, and the crab fried rice. We loved the food the first time we visited. We did not enjoy it as much the second time -- the pad woon sen was distinctly different than what we remembered (kinda soupy at the bottom). The lychee martinis are tasty and fairly strong. Overall, it's a good spot to check out.
    

    Saigon SistersResponded 3 days ago

    Thank you so much for your thoughtful review and for visiting us multiple times! We’re delighted to hear that you’ve enjoyed the warm service and hospitality—we love making every guest feel welcome. It’s wonderful to know the chicken fried bao buns, beef pad woon sen, and crab fried rice were memorable for you, and we truly appreciate your honest feedback about your second experience. We’ll review this with our kitchen team to ensure consistency moving forward. We’re thrilled you enjoyed the lychee martinis—definitely a guest favorite! Thank you for sharing your experience, and we hope to welcome you back again soon for another great meal.
    

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