Saint Ann Restaurant and Bar

Review summary

1. J

   Jasmine

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food. Thanks to William for taking great care of our table.
   

   Saint Ann Restaurant and BarResponded 2 days ago

   Dear Jasmine, Thank you for the five-star review! We are so happy you enjoyed your experience and look forward to your next visit. Will will be happy to hear that he added to your great experience! Linda
   

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2. B

   Bret

   VIP

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My guests loved the dinner. We were in town for a trade show. This is the second year in a row I booked a large party for dinner. Unfortunately I took ill and was unable to make this reservation, but my whole team told me the service was top notch, food was delicious and the manager shared the history of the building including a ghost story👻.
   

   Saint Ann Restaurant and BarResponded 5 days ago

   Hello Bret, We hope you are feeling better. Thank you for taking time to let us know how much your guests enjoyed their experience. It was our pleasure to fill in as "Host" to your group!! Hope to see you soon!! Kind Regards, Linda
   

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3. R

   Renita

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saint Ann’s was absolutely amazing. I will definitely go again and recommend it to all my friend.
   

   Saint Ann Restaurant and BarResponded 5 days ago

   Hello Renita, We appreciate you taking the time to let us know about your great experience! We're thrilled you had a fantastic time and hope to see you again soon. Kind regards, Linda
   

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4. GQ

   GQDIVER

   VIP

   Dallas

   16 reviews

   5.0

   16 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had been a long while since being here. I'm not sure why it took so long to get back. I will definitely be back soon. Our servicer Will was amazing, and we loved visiting with the GM, Linda.
   

   Saint Ann Restaurant and BarResponded 5 days ago

   GQDIVER, Thank you for the five-star review! We are so happy you enjoyed your experience and look forward to your next visit. Sincerely, Linda
   

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5. G

   Gary

   VIP

   San Francisco

   33 reviews

   5.0

   33 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a nightmare with Toulouse in Plano cancellng my Valentine’s dinner without reason, I was devastated that I couldn’t find a special place suitable for my wonderful girlfriend and I. But what started as a disappointment ended up as one of the most incredible evenings ever! We both remembered a previous visit to Saint Ann’s….and I was lucky enough to get a last minute reservation! We even got our favorite table #14 the same as our first visit! Thank you to the staff, Linda, Desi and Tristyn for making us both feel like VIPs! The food was delicious and beautifully presented, and the desserts were a masterpiece! We both agreed that this was our best Valentine’s dinner ever! We will definitely be back again!
   

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   Saint Ann Restaurant and BarResponded on February 16, 2025

   Hello Gary, Thank you so much for the kind words and joining us on Valentine's Day!! It was so great to see you again!! Linda
   

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6. V

   Vladimir

   Dallas

   10 reviews

   5.0

   10 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I initially gave this restaurant a 1-star rating after a disappointing Valentine's Day experience, but I happily changed it to a 5 after a follow-up visit. The service was impeccable, the food outstanding, and the ambiance just right. Turns out, a car accident on the Tollway that night triggered a domino effect—guests arrived late, causing kitchen delays. Given my second visit, it is clear that this was just an unfortunate one-off. They truly went above and beyond to make things right! We had the worst Valentine's Day experience here. Despite having a reservation, we waited over an hour for a table. Way overbooked, driven by greed, I suppose, because we had a credit card when we made the reservation. The seating was uncomfortable, and the service was extremely slow—other guests mentioned waiting up to two hours for their food. We left without eating. We won't be back. Simillar but not quite as bad experience in sister restaurants. As we left, I asked for a business card from the manager, but he did not even bother to ask how everything was.
   

   Saint Ann Restaurant and BarResponded on February 16, 2025

   Dear Vladimir Thank you for sharing your feedback. We are truly sorry to hear about your experience and apologize for the long wait. We value your feedback and want to ensure all our guests have a positive dining experience at Saint Ann. I am sending you a direct message to discuss this further and find a resolution that will restore your confidence in us."
   

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7. J

   Jason

   VIP

   Dallas

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   Dined here on Valentine’s Day with the prix fixe menu. Had an 8:30 reservation and did not get seated until 9:15. Everyone else with reservations had the same issue. The bar/waiting area was packed shoulder to shoulder, management should’ve been passing out free champagne to all those waiting to acknowledge their failure, yet nothing was done. Once seated, we had good service from out server, though the entrees were brought out before the appetizers. Overall for $75 per person plus $50 bottle of wine and automatic service charge, the total bill was close to $300. This was most definitely NOT worth it. Management should’ve done far more to acknowledge how ill-prepared they were for the Valentine’s Day rush.
   

   Saint Ann Restaurant and BarResponded on February 16, 2025

   Dear Jason, Thank you for sharing your feedback. We are truly sorry to hear about your experience and apologize for the long wait. We value your feedback and want to ensure all our guests have a positive dining experience at Saint Ann. I am sending you a direct message to discuss this further and find a resolution that will restore your confidence in us
   

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8. OT

   OpenTable Diner

   Dallas

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Considering it was Valentines night it was very good. Food was great, service good....they could improve on their wine list but I am a Somm and think that way about most places. It seems with your Swexan team...like Garrett at you could have him put a simple but good list together.
   

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9. M

   Michael

   Dallas

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Went for Valentines day and had a poor experience: First, the wait was very long despite reservation. Once at the table, we again waited a long time for service. Food was mediocre at best, we could not even indicate how we would want the steak done. Lastly, the restaurant had absolutely no decoration or similar to make it feel like Valentines. They just charged for a fixed menu and added mandatory 20% gratuity.
   

   Saint Ann Restaurant and BarResponded on February 18, 2025

   Dear Michael Thank you for sharing your feedback. We are truly sorry to hear about your experience. We value your feedback and want to ensure all our guests have a positive dining experience at Saint Ann. I have sent you a direct message to discuss this further and find a resolution that will restore your confidence in us. Sincerely, Linda Mazzei General Manager Saint Ann Restaurant and Bar
   

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10. S

    Stephen

    VIP

    Dallas

    19 reviews

    5.0

    19 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good value on Valentine’s Day. Good restaurant. Thanks.
    

    Saint Ann Restaurant and BarResponded on February 18, 2025

    We appreciate you taking the time to let us know about your great experience! We're thrilled you had a fantastic time and hope to see you again soon Kind Regards, Linda
    

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